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    • Ngā Kōrero - Latest Stories from DCM
      • Ngā Kōrero - Latest Stories from DCM Lives and smiles transformed at the DCM Dental Service communities where whānau are housed, connected, valued and thriving About Us Contact Lives and smiles transformed at the DCM Dental Service DCM’s emergency dental service has been operating since March 2016 – and is the only dental service of its kind outside of hospital emergency departments in New Zealand. Over 800 individuals have had their lives and smiles transformed thanks to the expertise of DCM’s volunteer dentists, led by Dr. Sophie McKenna, our lead dentist. Volunteer dentist Dr. Sophie McKenna leads DCM’s Dental Service. (Source: 1News.) Sophie’s father was a dentist, and she worked with him as a dental assistant during the school holidays. By the age of 17, she had decided that dentistry was a good path for her. Marrying Andrew, a fellow dentist, and working in different practices in the Wellington area, the two were able to share work and parenting responsibilities. Sophie first heard about DCM at a New Zealand Dental Association branch meeting, putting her name forward as a volunteer. “DCM was a surprise to me,” says Sophie. “I didn’t expect to receive so much pleasure from helping the whānau with their dental care. “When I first began volunteering, our son was dealing with significant health challenges, and I was at a low point. To come into DCM and see good people working hard to improve themselves from their very low points, with the support of DCM staff, was humbling and put my own woes into perspective.” Sophie explains that many of the people coming to DCM’s Dental Service need fillings, periodontal work, and extractions. “They often come to us with broken and missing teeth. When you are experiencing homelessness, living from crisis to crisis, oral health care may fall lower on the priority list, especially due to the expense. “But the big key to DCM’s success is not that treatment is free – but that DCM makes marginalised people feel so welcome when they come here. They don’t feel judged – and that includes when they sit in our dental chair.” Sophie treats Ngata during an emergency dental session at DCM. (Source: 1News.) “I’ll say, ‘what’s the most important thing that I can help you with today?’ And they look astonished,” says Sophie. “They are normally told to lie back, open up, and then a health professional gives them a carefully worded lecture about what isn’t being done, how disastrous things are. “And that’s not we’re here for. We’re here to make them feel better.” We know that poor oral health has been linked to gingivitis, oral infection, heart disease and strokes. But additionally, aesthetic issues can affect your ability to eat and speak – with a huge cost to your self-esteem. DCM Manahautū (Director) Stephen Turnock says that most of the people DCM works with have missing or decayed teeth, and the feelings of shame around this can take a toll. “When someone is continually looking at the ground, and not wanting to smile or feeling whakamā, then that creates more barriers.” This is why in 2023, we have begun creating dental impressions (diagnostic models or moulds) on-site at DCM and fitting whānau with partial plates – often of upper teeth. Sophie has been joined in this initiative by her husband, Andrew, who is no longer able to practice dentistry on his own due to an injury. Still wanting to support DCM, Andrew is able to assist Sophie in various ways. Sophie shares how life-changing their work has already been. Toko before and after. Toko was someone with missing incisors – the most visible teeth in the upper mouth. Sophie and Andrew created a mould and fitted him with replacement teeth. “Toko was exceptionally happy with the partial plate, and his ‘after’ smile filled the room!” says Sophie. Another person whose smile has been transformed is Lisa. Lisa has experienced homelessness, including rough sleeping, before she was housed through DCM’s Aro Mai Housing First service. From there, she was able to focus on her wellbeing, including her oral healthcare. Lisa before and after. Sophie had to encourage Lisa to do a ‘before’ photo while smiling so we could compare the results. “Now she can’t stop smiling!” Sophie says. When DCM first met Simon, he had little to smile about. DCM Outreach workers Ngaire and Hazel approached him on the street in Kilbirnie, where he says he was at his lowest ebb. “DCM saved my life, literally” Simon explains. “If there’s a God, it was great timing on all fronts.” Simon also survived the Loafers Lodge fire. On the tragic night, he knocked on people’s doors, urging them to evacuate, while managing to escape with his phone and wallet, and the clothes on his back. After a move into transitional housing, Simon was able to concentrate on other pressing matters, including agonising dental pain. He popped into DCM one day, and met Ali Janes, who coordinates our dental clinic. Ali got Simon in to see Sophie and Andrew, who extracted the problem teeth. “You could really see the difference it had made for him, which was awesome,” says Ali. “He left pain free and basically floated out of here!” Simon was left with very few teeth, but Sophie and Andrew supported him through the life-changing process of getting a full denture. “I’m still learning to smile properly, which is something I haven’t done for a long time,” Simon explains. “But – I can almost look in the mirror again. “When I needed DCM the most, you guys have always been there. Now I’m trying to pay it forward.” Simon popped into DCM to show us his new smile. DCM’s new initiative creating replacement teeth for whānau has been supported by a $5,000 community grant from the New Zealand Dental Association. “My vision for DCM’s Dental Service is that we are able to expand our services a little,” says Sophie. “Ideally, we would like to offer more opportunities to replace teeth that have previously been extracted, as we’ve been doing with the grant this year. “Currently, relief of pain is great, but what can we do to support our lovely people and lift them up even more? It is obvious from the beaming smiles of Toko, Lisa and others that restoring their smile boosts their sense of worth. Society inadvertently judges those with missing teeth. “When someone’s smile is restored and they feel and look good, they project a confidence and positivity that is difficult to measure. It is infused in their posture, their willingness to engage with others – and we see that their approach to issues that challenge them is altered for the better. “It’s a no-brainer to try to help with this more.” We mihi to Sophie and Andrew McKenna for their passion and professional expertise as they help to transform the lives and smiles of our whānau. Can you help support DCM’s Dental Service this Christmas? DCM is grateful to all those dentists who, like Sophie and Andrew, give their time to allow us to provide emergency dental care to the most marginalised people in Wellington. We would also like to thank the NZDA for their community grant, the St. John’s in the City Carter Fund for a grant toward a new dental chair for our service, and the Bowen Hospital Trust for their on-going support. But DCM’s Dental Service is primarily funded by YOU, the people of Wellington. If you would like to support the most marginalised people in our city – like Toko, Lisa, and Simon this Christmas – please click below and consider donating toward our appeal. Or, if you know a dentist or dental assistant who would like to learn more about working at the DCM Dental Service, we would love to hear from them! Support DCM's Dental Service Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCM PO Box 6133 Marion Sq Wellington, Wellington 6011 New Zealand Add us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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        • Loafers Lodge, 160, Adelaide Road, Newtown, Wellington, Wellington City, Wellington, 6021, New Zealand (OpenStreetMap)


    • Ngā Kōrero – Latest Stories from DCM
      • Ngā Kōrero – Latest Stories from DCM Ngā Kōrero – Latest Stories from DCM communities where whānau are housed, connected, valued and thriving About Us Contact A Message From Our Manahautū He Rā Ka Huri: Seasons Change, Our Purpose Remains Stephen Turnock, Manahautū (Director) at DCM Tēnā koutou katoa, As the seasons shift once again, I find myself reflecting on just how much change we’ve witnessed lately, not only in the weather, but across our communities, sector, and Aotearoa. Like the turn from summer to autumn, some changes are expected, while others arrive quickly, bringing with them a sense of uncertainty. This changing environment is being felt deeply across the community sector. Policy directions are shifting, funding decisions are pending. Many of us are operating in a space where the future feels less certain than before. At DCM, this has real impacts. The security of our contracts, the continuity of our mahi, and the wellbeing of our kaimahi (staff) are all front of mind. And it's not just our sector, every day we see how these pressures are being experienced by whānau across Te-Whanganui-a-Tara: the cost of living, the struggle to find and keep a safe place to live, and the weight of navigating systems that often don’t work for them. Change is constant, but for many, it doesn’t always feel like it’s moving in the right direction. In the face of this, we ground ourselves in what remains constant. Our commitment to whānau-led support, our belief in housing as a human right, and our dedication to walking alongside those doing it tough. No matter the season, our purpose stays the same. And we want you to know, we have a plan. Even in a time of shifting sands, we’re clear on our direction. We’re committed to building on what works, data-informed insights, whanau-centred practice and courageous leadership. And we know we can’t do this alone. It’s through community collaboration, with whānau, with partners, and with people like you, that real solutions are found and created. So as the leaves begin to fall and we prepare for the colder months ahead, we do so with determination, with hope, and with deep gratitude for your continued support. You are part of this journey, and together, we will keep working towards a city where everyone has a place to stand. Ngā manaakitanga, Stephen Turnock Finding An Oasis At DCM I was homeless and running around the country before I came to Wellington. I was drinking heavily. I was an alcoholic. My mental health issues hadn’t been diagnosed, so I was unmedicated and pretty messy. Before that I was in Christchurch. I got made redundant, and then I had nothing to do. I started drinking, getting into hard drugs, getting in trouble. I made a lot of people mad and I had to leave. I just wanted to hide somewhere and drink. That was my plan. It’s crazy I kept drinking even when I was that sick. I knew I was sick, but the need for alcohol was stronger than any concern I had for my own safety. I was housed out in the Hutt maybe six or seven years ago, not by DCM but someone else. They put me there to get me out of Wellington, away from the drinking. But I still drank sometimes. Then I got told my liver couldn’t take it anymore. They said it was no good. That changed everything. I had to stop drinking, and that changed my life completely. I couldn’t fill the voids with alcohol anymore. I had to deal with stuff. Face my demons. And it was too much, really. I ended up needing medication. There was nothing like DCM out in the Hutt then. I came back into town because there’s more here, and DCM is a hub that has everything I need. I’ve been coming here every day, every week, for as long as I’ve been back in Wellington. DCM has supported me in all sorts of ways. I come here for coffee, for health, for dental, and they make sure I get to my appointments. Te Aro Health and the nurse let me know if the doctors want to see me. It’s amazing that everything is just here. And yeah, I get food from DCM. It’s good to know it comes from people I know, not some stranger. It keeps it in the whānau, you know? I don’t eat much. Once a day is usually enough to keep me going. I used to be a good cook, but I’ve lost all interest in it. Cooking for one is boring. Food is just something I put in myself now. The DCM staff are even trying to get more fruits and vegetables into me. I’ll eat it if it’s put in front of me, but I won’t cook it. I’m eating like an old man now. DCM hasn’t given up on people, not like other places have. That’s what surprised me. DCM is an oasis and people rely on this place. If they weren’t here, there’d be nothing for us. We’d be eating out of rubbish bins. "DCM is absolutely brilliant because it’s saving people in Wellington. It’s keeping people alive. Without this service, people would be lost. They’d just be lost." These days, I guess, I’m mostly just working out what life looks like until I die. That’s what concerns me now. My health isn’t great. I don’t know how long I’ve got, but I’m trying to be all right until then. If you’re struggling, don’t stop yourself. Get to DCM. If they see the need, they’ll help. I fully recommend it to anyone in Wellington who needs support. Spotlight on Lynda: Fundraising For Hope Lynda McGregor, owner of Little Bread Loaf, wears many hats. She runs a small artisan bakery in Lower Hutt where everything is made from scratch, a busy café in Miramar, works in fresh produce markets, and does catering too. Yet despite her full plate (pun intended), Lynda makes time to support DCM. Her connection with DCM began when she saw one of our Instagram posts calling for donations. “It really moved me,” she says. “I just thought, we can all do something to help our community. It’s not about pity, it’s about showing up and helping.” Lynda shared the post, a conversation followed, then a tour, and she soon found herself organising her first foodbank collection for DCM at Little Bread Loaf where she and her community raised over 200 cans of food. “I’ve always known about DCM and the work you do. I know you don’t get as much funding as the bigger charities, and I felt I could add value here in a way that would make a real impact.” Supporting DCM wasn’t a random choice. It aligned with Lynda’s values. “My mum always tithed. She gave a portion of what she had or her time to help others. I’ve always tried to do that too. I’m not religious, but giving back is a part of who I am.” She’s also realistic. “In the charity sector, it’s often the causes that are more ‘attractive’ that get attention". But DCM, she says, offers something deeper. “I truly believe that nobody wakes up wanting to be on the street. DCM works with some of the most vulnerable people in Wellington and you stay constant, even when others would walk away. The whānau you support can keep coming back for coffee, a chat, or whatever they need and you are always there for them.” For Lynda, donating food is not about charity. It’s about manaakitanga. “If the food isn’t good enough for me to eat, I won’t bring it in. What I give has to be mana enhancing; for DCM, for me as the maker, and for anyone who receives it. I want people to feel dignity when they receive something from me.” She adds that contributing makes her feel good too. “It feeds my soul. I do this for selfish reasons because it makes me happy and brings me joy.” Lynda has seen the challenges facing our communities and the pressure DCM is under. “It makes me sad to see the foodbank shelves so bare. You’re doing incredible work, and so much of it comes from heart. You can tell that your team is here because they genuinely want to be of service.” She believes anyone can make a difference and her hope is that more people and businesses will step up.. “You don’t have to give a lot. A couple of cans, a few dollars, whatever you can manage. That small act might have a huge impact on someone’s day." She adds, "It’s not about changing someone’s whole life. It’s about easing their path just a little. It’s about giving someone a little hope.” We are so thankful to Lynda, and our other wonderful supporters, for standing with us. DCM is proud to work alongside people who care so deeply about making Wellington a city where everybody has a place. This year, we are running a Foodbank Appeal Week from 17 to 24 May, and we are inviting the community to help us to continue to provide essential food support to Wellington’s most marginalised residents. There are many ways you can get involved. You could host a food donation box at your workplace, school, or church, run a fundraiser for DCM, or, if you would like to support us financially, you can do so by clicking the button below. Support DCM Copyright © 2025 DCM. All rights reserved. Our mailing address is: DCM Wellington, 2 Lukes Lane, Te Aro, Wellington Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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        • Lower Hutt, Lower Hutt City, Wellington, 5010, New Zealand (OpenStreetMap)


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