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    • Ngā Kōrero - Latest Stories from DCM
      • Ngā Kōrero - Latest Stories from DCM Wellington Mayor Tory Whanau joins DCM's Outreach team, checking in with people who are rough sleeping in the city communities where whānau are housed, connected, valued and thriving About Us Contact Reaching out with the Mayor GUEST WRITER: LEE-ANNE DUNCAN DCM’s Toro Atu (Outreach) Team were delighted when Wellington Mayor, Tory Whanau, accompanied them as they checked on people sleeping rough on the city’s streets. She declared herself “an advocate” to see their heart, passion – and impact. “Kia ora, gidday, would you like to say hello to the Mayor?” says Rowan McCardle, introducing a man sitting in Te Aro Park to the Wellington Mayor, Tory Whanau. The man – who Rowan knows well from his visits to DCM – is keen to chat, almost flirtatious, from his spot in the bright afternoon sun. After a quick chat, Tory, Rowan, and her co-worker Clifton Raukawa, head down to Courtenay Place responding to a notification just through from the Wellington City Council. A woman has been rough sleeping outside a business on Courtenay Place, and while it’s sunny, it’s June, so it’s chilly. “She has only a thin blanket, and the person who notified the council about her is concerned,” says Clifton to Mayor Tory, reading off the email on his mobile phone. “We know this woman. She’s been away but must be back in town, so we will need to see how we can support her.” The WCC email notification is great timing as this is exactly what Rowan and Clifton, workers from DCM’s Toru Atu, or Outreach Team, want to show the mayor – how DCM responds when a member of the public calls the council to report concerns about someone sleeping rough. It’s a service the council helps fund. It’s also not great timing – the woman’s blankets are spread out in the lee of a post box, but she is nowhere to be seen. “It’s okay, I’ll circle back in a few hours. She won’t have gone far,” says Clifton. He’s troubled though. As the woman has been out of town for some time, she’s no longer eligible for emergency housing here and must start the process again. Clifton’s already thinking about how he can support her, ensuring she’s connected in with DCM’s Aro Mai Housing First team. Tory and Mere – Photo by Damon Keen. Rowan, Clifton and the Mayor (and, yes, a couple of photographers and journalists) continue down Courtenay Place. Within a few steps, Rowan spots another familiar face. “Nanny! I haven’t seen you in ages! Kia ora!” It’s Mere, whose face is also familiar to Wellingtonians who spend time at this end of town. However, for some weeks her usual spot outside the St. James Theatre has been vacant as she’s been settled into a rest home. Rowan introduces the Mayor, and Tory and Mere sit down on a bench to discover their whanaunga – who they know in common. It doesn’t take long to find connections, to the evident delight of both. “DCM worked with Mere for a long time to get her into the rest home,” says Clifton. “We had to build a lot of trust with her, but she agreed to go and it’s clearly agreeing with her. She’s looking really good.” Nonetheless, here she is back on Courtenay Place? “Yeah, but that’s her social connection. Coming here to chat to people, to connect with her friends, that’s what she knows. But now we know she’s well housed and cared for, so that’s okay,” says Clifton. Some of the people street begging are housed, but having a house costs money. Benefit payments don’t go far, and often street beggars aren’t physically or mentally able to work. Being on the street supplements their income, but, also, like Mere, gives them the chance to meet up with their mates. Clifton has his own experience of homelessness. Living and working in Auckland, he was visiting Wellington when the COVID-19 lockdowns began. Suddenly, he was homeless and jobless. Luckily, he found a flyer for DCM, which found him housing, then offered him a job as a peer support worker, as DCM values lived experience. Clifton is now studying to bring theory into his practice. Like Rowan, he loves his Outreach work, as tricky as it is at first to bowl up to people who – quite honestly – might tell you to bugger off in no uncertain terms… Clifton - Photo by Juan Zarama Perini. A little further down Courtenay Place, the trio have a quick chat with Mark. With everyone they meet it’s a quick, “Kia ora, how are you, how’s it going?” Much of their work is making repeated connections, building trust, finding the right supports at the right time, even after someone is housed, like Mark. He was rough sleeping but now is permanently housed and being supported by DCM’s Noho Pai (Sustaining Tenancies) Team, as keeping house is tough when you’ve not had to do housework, be a good neighbour, or pay bills for quite some time. The Outreach Team were lucky with the weather the day they took Mayor Tory for an up-close look at their mahi. On the streets of the capital city, the days are not always so clement. Wellingtonians are generally compassionate people, they want to help, and the way many action that support is by handing over food, money, blankets, clothes. “But that’s short-term assistance, which actually makes their situation more long-term,” says DCM Director, Stephen Turnock. “It teaches people they can get money and food by street begging or rough sleeping. At DCM, we are about providing long-term change. So we say, if you want to buy kai or provide support to people on the street, then look at donating to DCM. You’re still helping by ensuring people who are trained to engage will work with that person long term to get more sustained outcomes than just that brief moment where you give someone some lunch.” DCM’s Outreach Team approach street beggars and rough sleepers with nothing more than a warm smile – and often, like Clifton, their own lived experience of homelessness. Every week day they’re out on Wellington’s streets, in all weather, stopping and chatting to people they already know by name, and, importantly, scanning for people they don’t know. If so, they will approach them, encourage them to come to DCM to access the many support services available at Lukes Lane, and get connected with social agencies, all in the one place. Social Issues reporter Hanna McCallum (left) wrote this great article about Outreach in The Post – Photo by Damon Keen. The other thing Wellingtonians can do, especially as winter grips tighter, is call the Wellington City Council on 04 499 4444 if they spot someone sleeping rough on the street, in the bush or in a car. After that call, a ‘ticket’ is created and emailed to the Outreach Team. The team receive at least two a day, but sometimes 10, usually numbering between 90 and 120 notifications a quarter. Sometimes notifications are for the same person, showing people are really concerned. After receiving the notification, the team races off to try to connect with the person, wherever they are across the Wellington region, whether out on the streets or tucked in the bush. “The team’s tagline is ‘Whatever it takes’,” Stephen says. “If they’re told to go away, they’ll respectfully keep checking back in, and usually the person will come into DCM. When they do, that’s a great win for the team. “For people experiencing homelessness, the value our team brings is showing them that someone in the community cares. For the wider city, our team is about recognising that the people we see rough sleeping are people. Yes, they might have some issues, and they come with a history, but they’re so much more than that. Our team brings that insight and knowledge to the wider public.” Walking out with the team has also brought insight to Tory Whanau. The Outreach Team has been walking the streets since 2016, with Wellington City Council providing funding for the team since 2019. Mayor Tory is more than reassured it’s money well spent, and she – like DCM – is perplexed no other council in Aotearoa New Zealand does anything similar. Her walk-out with the team has spurred her to urge other Mayors to follow suit. “Until you come out here and see what the team does, you don’t really see the value. I can see that clearly. Until all the systems are fixed – mental health, welfare, housing, which are all long-term issues – homelessness won’t go away. As a society, we need to have more compassion and see the human side of homelessness. If more of us know the people sleeping rough on our streets, we would be more compassionate and understanding. This city is also where they live.” Tory and Rowan – Photo by Damon Keen. Stephen is equally warm about the council’s support. “Everyone there is truly invested in the social wellbeing of our people. There’s a continued and genuine passion that’s shared about these vulnerable communities. That, I would say, is the primary reason the Outreach mahi exists and is so well supported here in Wellington.” The final stop on Mayor Tory’s tour is for Rowan to check in on a young woman in her early 20s, ‘living’ behind a piece of cardboard down an alleyway an arm’s length from Wellington’s home of high culture, the Michael Fowler Centre. Her behaviour – caused by a history of trauma, mental illness and drug addiction – has seen her evicted from emergency housing, which means she’s no longer eligible for it. So, if she’s not on the psychiatric ward, she must live on the street or with her abusive boyfriend. Usually, she prefers the street. Rowan walks up to the cardboard, calling the young woman’s name. After a few words, Rowan’s back. She wasn’t up for talking today, but Rowan knows they’ll likely see her tomorrow at DCM, at Te Hāpai, where people can come for a cuppa, a chat, and have any health, addiction, housing, benefit and money issues dealt with, and maybe collect some kai from the Foodbank. “She’s engaged with us and we have a rapport with her. If we don’t see her, someone from our team will look for her. We’ve got her working with Aro Mai Housing First, so hopefully we can find her a permanent home soon.” And from there, the Sustaining Tenancies team will step in, guiding this traumatised young woman to keep her home. Photo by Juan Zarama Perini. Back at DCM in Lukes Lane, Mayor Tory Whanau is vocal in her admiration of what she’s witnessed. And she’s hopeful more Wellingtonians will call the council if they see someone street begging or sleeping rough this winter, rather than handing over food, money, blankets, clothes. “It’s been great to be here and see the notification process in action, and then to see the heart Rowan and Clifton have when they approach people in response. That’s how they deserve to be treated. I was already a big supporter of DCM but being out here today has taken it to the next level. “Seeing what’s happening here, and meeting the people, hearing the stories, it brings it home to me even more. If more Wellingtonians could experience what the Outreach Team sees each day, they would have a greater understanding of homelessness, and how we must protect our most vulnerable.” Lee-Anne Duncan is a freelance writer and editor who has written many stories for DCM, such as ‘We count, we matter – and we vote’, the 2020 General Election at DCM, and ‘Right at Home’, the story of Arthur. Thank you Lee-Anne for hitting the streets with Tory and the DCM team. It’s getting cold out there As we have shown in this story, help is just a phone call away. If you spot someone sleeping rough on the street, in the bush or in a car, call Wellington City Council on 04 499 4444 and they will notify us. You can also help by telling all your friends and whānau about DCM and our important work in Wellington with those who need us most. Please forward this email on. Because together – with your help – we truly can end homelessness in our city. Support DCM Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCM PO Box 6133 Marion Sq Wellington, Wellington 6011 New Zealand Add us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Ngā Kōrero - Latest Stories from DCM
      • 96 Ngā Kōrero - Latest Stories from DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } This month we share DCM's new film clip, and hear the story of DCM's whaea Jenny, in her own words communities where whānau are housed, connected, valued and thriving About Us Contact Te Rahi o DCM The Breadth of DCM  Kia ora koutou We are excited to show you our new film clip – Te Rahi o DCM – as we hear from our Manahautū Stephen, other members of the DCM team, and whānau like Hapi and Smurf, who share some of their story. You’ll see our carving group in action, and other cultural activities such as our daily waiata. Amidst the activities, you’ll see DCM’s Whaea Jenny, whose role as Toa is to support the development and implementation of DCM’s Te Ao Māori strategic approach. Whaea Jenny supports, mentors, and role models the organisation’s kaupapa Māori competency programme to strengthen our cultural capacity and capability. She is a champion of our kaupapa, and a true unsung hero of DCM. We are delighted to share her story – in her own words. <!-- --> Unsung heroes of DCM Whaea Jenny My name is Jenny Langford-James, but I was born as Jeanette Whetumarama, and grew up with this name – it is the name on my driver’s licence, for example. It wasn’t until I was an adult and went to get a passport in 1986 that I found out my father hadn’t registered me under this chosen name, but rather had recorded my middle name as May. Originally, I’m from Motueka. My iwi is Ngāti Kuia – that’s on my nana’s side. My koro is from Ngāti Apa. I am the third of eight siblings: Laura, Michael, Jenny, Stuart, Patrick, Peter, Shaun, Jerry. My older sister was brought up by my grandmother, so as the second oldest I had a big role in looking after everyone. Things weren’t very good growing up. We were very poor. We couldn’t afford to have our power on most of the time – and so we lived in the dark. For many years we had no shoes. I remember being sent around the neighbourhood with a note to ask for bread. But when we didn’t have kai we walked down to the beach – about half an hour’s walk from home – and lived off the sea. Mussels and cockles, cooked on a bonfire. The last thing on my mind was education, but I did go to school. We couldn’t afford books, so we cut big white drawing paper into little booklets and used that. A lot of stuff we were taught at school I learned through memory. Front left in this photo is our very own Whaea Jenny. I wasn’t allowed to speak te reo Māori as a child – I got a whack with a ruler on my first day of school for that. Mum and my aunties used to kōrero in te reo, but behind closed doors. In the end the reo started when we did our prayers, our karakia. That’s how we learned the language. I joined a Māori culture group and performed at a young age. It was a place where you could go away and express yourself. It was non-judgemental. And whatever you put in to it, you got out of it. To this day I love kapa haka. Our father was an alcoholic and a violent man. My mother, brothers and I all suffered beatings from him. But our mum made sure that we weren’t brought up outside a pub. She was our saviour really. She supported us all, and it is thanks to her that we have gone on to have the lives we’ve had. One day my parents got a visit from the government saying they were going to take us kids away. And so, I left school at 14 and a half to look after the two youngest ones while mum went to work. It is these experiences that give me empathy for our whānau – a real understanding of what they have experienced and what they are going through now. Manaakitangata was an everyday thing for us. Mum was strict about it – we had to uphold the mana of ourselves and of the family, and we learned to respect others’ beliefs too. We need to prepare our whānau for the next generation. From a Māori perspective, it’s about making sure someone else can step into your shoes. When my oldest brother died, one of the whānau from back home got up to speak and said, “Who’s going to look after us now?” My whānau – all of us – were the ones who looked after everyone in Motueka. So, when someone died, we were the ones who went in and supported the families, sat on the paepae, did the karanga – did all the work to look after everyone. And then it dawned on me – all of this manaakitangata was taught to us. Now I understand what it means. Today, it is great to work for an organisation like DCM, where manaakitanga is one of our core values. Whaea Jenny and her colleagues worked together with police to develop a new family violence kaupapa while she was employed in Taranaki. At the age of 40 I decided to enrol at Nelson Polytechnic where I studied for a Mental Health Support Workers Certificate. I was nervous as I’d had very little education growing up; however, thanks to my kaiako (teacher) and follow peers, I managed to graduate. I have worked in both the North and South Islands, with kaupapa Māori services and mental health services. I was with Gateway Housing Trust in Nelson, up in Auckland working for Te Whare Tiaki Trust, then in South Taranaki for 18 years working for Ngāti Ruanui Iwi Social Services, before joining Kahungunu Whānau Services in Wellington, in the same building where I work with DCM today. I first came to know about the mahi of DCM by beginning and ending our days alongside the team here in Lukes Lane, as we joined together for the morning waiata and karakia. I felt a calling that I just had to be with DCM. I wanted to work with the most marginalised whānau. So, after a hui with DCM Director Stephanie, and an interview with Taone and Neavin, I was employed by DCM. I began here in September 2019. Whaea Jenny lends her support at one of DCM's COVID vaccine clinics, November 2021. I love the whānau who come here to DCM. If we can give a bit of ourselves to them, we get so much back. I want to see them all housed, and for DCM to show them a different way forward. We’re getting them into homes, but we need more than just homes. For me in my role as Toa, I am working alongside our Practice Leader Sia to get DCM’s Tātai Aro practice framework in place. We are learning what mana-enhancing services are all about, and making sure that DCM is culturally viable, and that all of our staff have the capacity and capability to step up and make things work. Among our team, there is a wealth of knowledge, and everyone has their own tikanga, with so much to share. I am grateful to have this opportunity to share my knowledge too. I always go back to Stephanie, who made this job happen for me. Stephanie was DCM's director for 16 years, and she made the place rock. I am excited to be part of the team with Stephen at the helm, as we map our way forward, and can't wait to see what comes next for our amazing organisation, where manaakitanga sits at the heart of everything we do. Thank you Whaea Jenny for sharing the precious taonga that is your story with us. This story uses elements of Whaea Jenny's Kaimahi Kōrero with Michelle Scott. (Thanks Michelle!) <!-- --> Do you know someone who may like to join DCM? We currently have a Kaiarataki Piki te Kaha (Senior Manager) role, Kaimahi (Key Worker) roles as part of DCM's Piki te Ora Pou, along with Kaiāwhina (Peer Support Worker) roles available at DCM. Do you know someone who, like Jenny, could use their life experience to help support others on the journey to sustainable housing and wellbeing? All the info is available on our website. Please get in touch, and, as always, please forward this Ngā Kōrero on to anyone who may like to learn more about our mahi.   Support DCM <!-- --> <!-- --> Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Ngā Kōrero - Latest Stories from DCM
      • 96 Ngā Kōrero - Latest Stories from DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } From a bus stop to a whare by the beach – Michelle’s story communities where whānau are housed, connected, valued and thriving About Us Contact Kia atawhai – Be kind On the road with DCM's Aro Mai Housing First Hutt Team  DCM's Aro Mai Housing First Hutt Team led by Barrie (left), with Karen, Te Paki, Ashleigh, Cindel and Daniel, at the office in Kokiri, Seaview, Lower Hutt. (Not pictured: Luisa.) DCM is well-known for the work we do in Wellington, but did you know we have a team working in the Hutt? Since July 2020, our Hutt team have been part of the Tākiri Mai Te Ata Whānau Ora collective, providing services to people who are experiencing homelessness in the Hutt Valley.   Based at Kōkiri Marae, our Hutt team are part of the wider Aro Mai Housing First whānau, and they remind us of an old DCM saying, “We might be small. But we are working on some of the biggest problems facing our city.” Along with providing Housing First services, the Hutt Team do Outreach work, and collaborate with Wā Kainga to ensure the whānau they are working with remain housed, and that no one falls through the cracks.   In this month’s update, we are using the motto Kia atawhai (Be kind), and it is thanks to the kindness of the people of the Hutt Valley, and the hard mahi of our amazing Hutt Team, that we have been able to see people like Michelle thrive. <!-- --> From a bus stop to a whare by the beach – Michelle’s story It was just before the pandemic when Alex and Paula from DCM’s Aro Mai Housing First team managed to meet with Michelle at a Lower Hutt café. Michelle presented as very tidy, and happy to sign a consent form so the DCM team could work to help get her housed. She listed her address as ‘Waterloo bus stop’. Michelle was very thin, and it was clear she had been roughing it for a long time.   The meeting came about due to the concern of the general public in the Hutt for Michelle’s wellbeing, which led to many calls to Hutt City Council for a response. Soon after the meeting, Michelle disappeared again, as her mental health challenges took hold once more.   Alex did not give up, searching for Michelle at some of her favourite hot spots, such as MIX, a service supporting those experiencing mental health distress, where Michelle could have a hot meal and charge her phone. Michelle was also a regular at the local library, where the staff knew her well. Michelle with her current key worker Daniel Patelesio. It takes a team to support the whānau we engage with, and others who have supported Michelle include Alex, Paula, Charloh, Kat, and Te Paki. Michelle was sighted sleeping in doorways and on a mattress a member of the public had given her. The public continued to make multiple notifications to the Hutt City Council. Everyone was worried about her wellbeing. When Alex finally found her again, Michelle did not remember her – she could not even recall that they had met.   This is a very familiar story for the DCM team. Mental health is an ongoing issue for many of the people we engage with, who often suffer from trauma and undiagnosed disorders.   Another familiar story is how the pandemic helped many of our whānau move into housing for the first time in a long time. This was true for Michelle too – because without any of the usual supports available to people out on the street, and with services such as libraries closed, emergency housing suddenly became a necessity.   DCM does not believe that emergency housing is a good solution for New Zealand’s housing crisis, and though it temporarily provided Michelle with a roof over her head, it was a struggle in many ways. Michelle became unwell and ended up in hospital, but by this time – mid-2020 – DCM had established a Housing First team in the Hutt Valley. While Michelle was in hospital, Vicki, an Emerge Aotearoa tenancy manager who works with DCM as part of the Aro Mai Housing First collaboration, found her a permanent whare. Michelle was delighted to be able to move in when she was discharged from hospital.   This is where the hard work really started – and it took time for DCM’s vision for communities where whānau are housed, connected, valued and thriving – to become true for Michelle.   By moving people from homelessness into housing, then providing wrap-around support and regular home visits, we uphold people’s mana – and their right to an adequate standard of living as per the UN Universal Declaration of Human Rights. But sometimes, once people are housed, we start to understand what led to their homelessness in the first place. For Michelle, much of our support has been to address her health and wellbeing – other cornerstones of the Housing First concept. Michelle is now housed by the beach, which she loves. Her neighbourhood is great for walking, which she often does during the day to keep fit and healthy. Michelle also enjoys a close relationship with her mother and two daughters who now live nearby.   Michelle’s current key worker is Daniel, who visits regularly. Michelle says she is “Learning to trust people” again through her relationship with Daniel. She now sees how her life has changed in positive ways through her willingness to work with DCM. “I was homeless,” Michelle says, “There is no other way to describe it.”   Daniel has seen Michelle grow, and observed how she has turned her whare into a home. Everything is so well organised. The Housing First team will eventually ‘graduate’ Michelle, as she becomes more confident – and independent.   Meanwhile, the concern of the people of the Hutt Valley didn’t end when they stopped sighting Michelle out on the streets. A DCM staff member who worked with Michelle overheard concerned members of the public speaking about her one day, and was able to inform them that Michelle was now safe, and housed.   It is good to Kia atawhai (Be kind) to people who are rough sleeping or street begging wherever we may see them. But how proud we are to see Michelle go from the Waterloo bus stop, to her very own whare by the beach. WORDS: MIRIAM HENDRY / PHOTOS: SUPPLIED. <!-- --> What to do if you are concerned about someone rough sleeping or street begging You can make a difference! Don't give people money or food when you see them out on the streets. Acknowledge people and, if appropriate, direct them to DCM services. But better still – if you are concerned about someone rough sleeping or street begging, call Hutt City Council on 0800 488 824 or Wellington City Council on 04 499 4444 – and they will notify our team. Together – with your help – we truly can end homelessness in our city.   Support DCM <!-- --> <!-- --> Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • The unsung heroes of DCM
      • 96 The unsung heroes of DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Solving problems with Fahimeh communities where whānau are housed, connected, valued and thriving About Us Contact 2023 – a year of challenges and opportunities Kia ora koutou We hope you have had a great start to your year. Here at DCM, there isn’t a closing down time, as we continue to support the most marginalised and vulnerable members of our community throughout the Christmas and New Year period. You may have seen other social services in the news talking about how they are finding that people are harder off than ever before. We’re finding this too at DCM. While milestones are being met, we know that the housing crisis is not over yet, and the people we meet here at DCM continue to be among the most economically-impacted members of our community. Fortunately, our incredible team – DCM’s hard-working kaimahi – makes sure that our whānau are not left on the bottom rung of the housing ladder. While our people may face significant challenges amidst the cost of living crisis, our team ensures they have access to the supports they need to thrive. We have two significant opportunities this year to ensure our whānau also have a voice on the national stage – the March census and October general election. We will do everything we can to make these opportunities accessible for our people, including having a polling booth right here at DCM, just as we did in 2020 when over 100 whānau voted, many for the very first time. We hope you will also ensure your voice is heard at the general election, so that the progress that has been made to tackle homelessness in Aotearoa is maintained. Behind our team are the many unsung heroes of DCM. In this update we share the story of Fahimeh, who has been collaborating with DCM to build our capability, so that we can continue doing what we do – but do it even better. Perhaps her story might spark some ideas about how you too can support DCM in 2023? Stephen Turnock  Manahautū DCM Manahautū Stephen (centre) leads karakia and waiata in Te Aro Park. DCM is taking part in Neighbours Aotearoa and will be leading waiata in the park every Monday and Friday at 9am for the next few months. If you're in the neighbourhood, join us! <!-- --> Unsung heroes of DCM Solving problems with Fahimeh Fahimeh McGregor loves to solve problems. And she certainly has the skills to do so – with a doctorate in the adoption of IT for performance and productivity improvement from AUT (Auckland University of Technology), she has 19 publications and 42 citations to her original family name, which is Zaeri. Fahimeh was born in Iran in the strategic town of Bandarabbas, on the Persian Gulf. Fahimeh was the youngest of seven siblings, and describes her early family life as very difficult. “I’m a revolution baby. The Iran Revolution happened in 1978 and was followed by a war between Iran and Iraq, which makes me part of the war generation as well. This took place during my primary schooling, and as my city is located in the south, close to the border – a port on the Gulf – it had a huge impact.” There was a lot of trauma for Fahimeh and her family. She describes nights without power, with all access to utilities cut for hours, while having to do her homework next to a little oil lamp. “Years later, I realised that I never had any wishes as a child. We had family wishes, which were to make sure that in the morning all of us would get to have another day together. There was no certainty, or an understanding of what a stable life is. Here in New Zealand, people have got a very natural stability – unless, perhaps, they are experiencing hardship and homelessness.” Fahimeh at five years old - the only photo from her childhood. Fahimeh’s big inspiration was her father. He was highly educated for his time, leaving his farming background to do a diploma in literacy and accounting. As Bandarabbas is such a significant port city, the Iran government feared it could be lost, and though 90% of trade came through the port, profits only went to the capital, Tehran. Fahimeh’s father tried to protect the rights of his community. “But after the revolution, he came under a lot of pressure,” Fahimeh reflects. “He had to give up everything. The only memory I have from when I was two years old was the night we had to burn his books. That picture is still in my head. I am always asking myself, ‘Why? What’s wrong with his books?’” Fahimeh’s father died from a heart attack at a young age, but he continued to inspire her. “He loved his community. He believed in change. That’s why when I got my first job, I put my community's rights at the top of my list.” Fahimeh went to university in Iran, where she met many people appointed to their first position by her father. She started volunteering – always a passion of Fahimeh’s – and later got a job working for the Ministry of Housing and Urban Design, where she worked hard to introduce transparency within a corrupt system. “I was quite hot-headed. I was young and thought I could change everything. I did my best, whatever I could, but my mum realised it wasn’t a safe environment for me. She tapped me on the shoulder one day and said, ‘You need to leave this country’.” Realising she wouldn't be safe any longer, Fahimeh left Iran. She moved to Malaysia in 2010, where she continued studying toward her Master's Degree. This was supposed to take two years, but Fahimeh finished her Master's in 14 months. Despite not knowing anyone, Fahimeh’s next destination was New Zealand, where in 2013 she picked up her studies at AUT thanks to a scholarship. With a doctorate added to her name, Fahimeh soon turned her attention to giving back. “I want to be utilised for the community. That’s the most important thing for me. I want to make sure that wherever there are challenges, I can help people and organisations.” Fahimeh started her industry experience by applying her research in a large infrastructure project, Waterview Well-Connected Alliance. She was then offered an innovative leadership role by Fletcher Building, to lead a continuous improvement culture in the New Zealand International Convention Centre (NZICC) project. Always wanting to create her own consulting business, Fahimeh later formed a company called DELTA Informed Decisions, which brought her to DCM. Fahimeh met with DCM Manahautū Stephen, to collaborate on solving the challenges of DCM’s processes and systems. “I had regular meetings with Stephen,” Fahimeh says. “I needed to hear what he is passionate about. He is a very driven person and wants to deliver quality outcomes that drive improvement.” Fahimeh with DCM's Kaiarataki Kāhui. From there, Fahimeh met with DCM’s Kaiarataki Kāhui (leadership group), guiding them through a collaborative process to identify how DCM can best work towards its strategic goals. While Fahimeh has the knowledge and expertise, it was the leadership team that needed to ensure everything was moving in the right direction, to allow DCM to engage in a meaningful way with whānau and other stakeholders. Fahimeh also spent time with many other kaimahi. “First is people. I listen to the language, and pick up different lenses people have got. Everyone is like a big ocean to me. There’s so much you can discover to help shape a better practice model.” With DCM’s new organisational model and strategic goals implemented, it was time to look at some technology solutions to help pull this 53-year-old social service into the modern world. One of Fahimeh’s first projects was tackling DCM’s long-time Money Management Service. Fahimeh started with a diagnostic phase, analysing the efficiency of the processes to gain an understanding of where opportunities for improvement may lie. While DCM’s kaimahi may not have known it, all of Fahimeh’s tools are science-based. “Everyone downloads their knowledge to the table,” Fahimeh says. “People around the table will often say, ‘Oh! I thought it was this way, not that way?’ And it can be frustrating in a way, because I have to ask a lot of questions!” Another project Fahimeh has undertaken is the adoption of an entirely new database system for DCM – Exess. While it may not sound very exciting, DCM is completely reliant on data and evidence to gain insights into the whānau they are working with, and trends that are happening with homelessness in Wellington. For example, did you know that DCM engaged with 1,085 whānau last year, of whom 647 experienced homelessness, and 230 went without shelter altogether at some point during the year? Or that 71.6% of all DCM whānau are male, and that 52.8% are Māori? Importantly, it is this kind of data that DCM needs to report back to the powers-that-be. Exess is now in its testing phase, and DCM looks forward to the massive improvements this information management system will achieve for the organisation, especially with its whānau-centric outcomes model. Fahimeh has enjoyed her time at DCM, which is why she has given back by donating her valuable time in-kind. “DCM has its challenges, but this has been the most enjoyable and rewarding project I’ve done,” Fahimeh shares. “You guys have got a passion for people. I can feel your heart beating for your whānau. That’s quite fascinating to me – everything is about them. Businesses often say they are customer-centric, but it’s not as tangible as you experience at DCM.” Fahimeh and Stephen. Fahimeh is saddened by the current situation in Iran. She recently went to Turkey to help two of her nieces escape the country. Both are now safely in Istanbul – one registered at high school, and the other at university, continuing the family’s passion for education. “It’s another revolutionary time in Iran. It’s really sad to see what is happening. What I always say is that I wish for peace in the world. And not just for the Iranian people – everyone deserves a peaceful life. And that is true for the whānau DCM is supporting too. Living outside, sleeping out, is so damaging for your health. I hope that the tools DCM now has will help your kaimahi achieve amazing results for them.” <!-- --> Can you help? There are many ways that you can be part of our work here at DCM. One way is – like Fahimeh – through offering your professional expertise. Volunteer dentist Shennae (left) with dental assistant Ella (right) at a session at DCM in January. Oral health care is one of the most significant unmet needs of the people DCM works with. We are looking forward to celebrating the 7th anniversary of DCM's emergency dental service in March 2023 – read about our 5th anniversary here. But we haven't been able to do as many dental sessions as we'd like since the pandemic arrived. Are you a dentist, or do you know a dentist who may like to do a session with us? If you can help, or if you know someone who can, please get in touch.   Support DCM <!-- --> Nāku te rourou, nāu te rourou, ka ora ai te iwi. With your basket and my basket, the people will thrive. <!-- --> Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Ngā Kōrero - Latest Stories from DCM
      • 96 Ngā Kōrero - Latest Stories from DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Supporting the most marginalised this Christmas communities where whānau are housed, connected, valued and thriving About Us Contact Supporting the most marginalised this Christmas We have almost made it through another challenging year at DCM. I am proud of the way our team has delivered our vision – for communities where whānau are housed, connected, valued and thriving – regardless of everything the ongoing pandemic has thrown at us. I am also proud of the courage displayed by the people we work with. They come to DCM because they genuinely feel welcome here, and because the practical mahi we do makes a huge difference in their lives. But it is when whānau are housed that true transformation takes place. This is why DCM has always believed in ‘Housing First’ – dramatically improved wellbeing comes from having a permanent roof over your head. You shouldn’t have to earn a home – you have a human right to have one. At DCM, it all starts at Te Hāpai, our hauora-focussed, week day services at 2 Lukes Lane. Read on for the story of just one day at Te Hāpai, where the most marginalised and vulnerable people in our city come. Stephen <!-- --> Another day in the life of Te Hāpai Te Hāpai – which means “to lift up” – is a safe, welcoming place where people who are rough sleeping in Wellington are supported on a journey to housing and wellbeing. DCM began Te Hāpai in 2015 amid growing concerns from the community when a number of Wellington drop-in services closed. But nobody just ‘drops in’ to DCM – our hope is that everyone who walks through our door is lifted up, so they can then engage with the services available at Te Hāpai every week day. These services have a hauora-focus – by providing a safe and supportive environment, we build relationships to encourage people to take the steps needed to be well, and to thrive. Tea, coffee and kai helps, and Tanoa has carefully set up everything for the day. Our team know that kai is a great way to build connections with people. It can be easier to have a chat about someone’s housing needs over a cuppa, especially on a cold Wellington day. DCM’s on-site team gather at 8:45am for a briefing. Rowan is our team leader today, and talks us through what’s happening. We have a carving course upstairs, some manuhiri visiting, and Jo from MSD will also join us, to work through any issues people may have, from getting on a benefit or on the housing waitlist, through to accessing a special needs grant. There are a couple of whānau the team are looking out for today, including someone Rowan and Jenny need to catch up with. Everyone is welcome at Te Hāpai, even if they are excluded from other services. We employ a ‘high tolerance, low threshold’ approach. If someone is having a bad day, they are still welcome to come back on another day. Accessibility and inclusivity are important parts of DCM’s kaupapa. At 9am, Clifton, who is taking part in the carving course, calls us to waiata with one of the instruments the team has created. We know that these sounds were once heard frequently around our building on Lukes Lane, which sits on the site of the historic Te Aro Pā. The entire DCM team gathers outside for waiata. Whaea Jenny, DCM’s Toa, leads the gathering crowd, letting us know what is happening at Te Hāpai today. Jenny reminds everyone to treat each other with respect – “Remember – manaakitanga, whānau!” “Kia ora, nan.” At the door, everyone’s name is recorded. Kaimahi ask how everyone is feeling; if anyone says they’re unwell, we will chat to them out in the courtyard. COVID is still a feature in Aotearoa, and DCM takes extra precautions. For example, if someone would like to see one of the Te Aro Health nurses, they will need to mask up. At the welcome desk, things quickly get busy. A man walks up – “I need to talk to someone about my housing.” Kaimahi take him to a private space to talk through the issues he is facing. Someone else says he has a toothache and needs to see the dentist. DCM has its own emergency dental service, but because it relies on the expertise of volunteer dentists, is only available once or twice a week. He is booked in to come back for treatment on another day. Others are here today for kai, but especially for kōrero. Carl likes to make and share his own crosswords, but today he shares an anagram – ‘DUMP OLD RANT’. Carl says the words are a hint at who this political figure may be. Te Hāpai is a place where DCM’s teams can both refer, and – helpfully – find people. DCM’s Toru Atu (Outreach) team connects with people who are rough sleeping and street begging wherever they may happen to be. They often send people down to Te Hāpai, where members of their team provide familiar faces. Kai helps as a drawcard, as does the free internet, and all the practical programmes DCM provides. Need ID? A bank account? Food parcel? Housing? Nurse, audiologist, dentist? You’ve come to the right place! DCM does it all, and does whatever it takes, to connect whānau to the supports they need. Other DCM teams pop by Te Hāpai to find whānau. Aro Mai Housing First kaimahi catch up with people here, especially if they need to access one of the many on-site health services. Today Johnny has dropped in, and Jenny gives his key worker Penny a call to come by and see him. Penny works with DCM’s Noho Pai (Sustaining Tenancies) team, supporting newly housed and vulnerable tenants within their own communities. Penny encourages some of these whānau to come to Te Hāpai on a Monday or Friday when Te Awatea – which means “the awakening of the dawn” – is running. Te Awatea is a group that aims to reduce the harm associated with substance abuse. People are welcome to come and go from the meeting, but 1-1 counselling is also available when people are ready to take the next step and talk to one of DCM’s expert AOD practitioners. DCM also receives visitors from many other agencies and services. Often nurses from TACT (Team for Assertive Community Treatment) come by, looking for whānau in need of their monthly depot – slow-release medication to help treat people for mental illnesses. Just as we have with MSD today, DCM will make a private room available for the TACT Team. Accessibility is what it’s all about at Te Hāpai, but perhaps most important is inclusivity. No one is judged here – and everyone is made to feel welcome. DCM takes this inclusivity to the next level by employing people who have been homeless themselves – their commitment to doing what it takes to become well and then go on to support others on a journey to housing and wellbeing is inspiring. Our day is winding down at Te Hāpai, and participants in the carving course are ready for some lunch. Like many of the endeavours we undertake at Te Hāpai, this mahi is only possible thanks to donations from the people of Wellington. One example is the St. John’s in the City Outreach Committee who funded our carving course, providing access to culture that is often absent for the whānau DCM works with. We have enjoyed seeing the participants in the carving course thrive – having grown in confidence, they will now go on to share their knowledge with others. Carving course at DCM: Sam from Wānanga Taonga Puoro ki Pōneke led us with his beautiful and gentle way of teaching, while we grew in confidence sharing this experience together. Outside in the courtyard Matt bumps into Piripi, who is currently rough sleeping. “What do you think of Te Hāpai – do you feel lifted up when you come here?” Piripi gets straight to the point: “DCM is awesome – you’re always there when we need you. It’s a place where everyone can come, because everyone is welcome. There are people out there who are kind of stuck, but your staff never give up on anyone.” For DCM’s kaimahi, it’s never just another day at the office. Our vision is for communities where whānau are housed, connected, valued, and thriving. We feel privileged to see this vision become a reality each and every day at the very special place that is Te Hāpai. <!-- --> We need your help more than ever We are worried about our whānau in the face of the rising cost of living. When you already have so little to begin with, the shocks from global crises will have a greater impact in every way. But DCM will be here to support them, and we know you will too. Our Te Hāpai service is not funded by central or local government contracts – but by YOU. This is why DCM’s byline is “Together we can end homelessness”. If you are in a position to help, here are some ways you can support us: Support DCM Together, in these most challenging of times, we will continue to empower those who are homeless or at risk of becoming homeless to reach their housing and social aspirations. Ngā mihi o te tau hou ki a tātou, Stephen Turnock  Manahautū <!-- --> Nāku te rourou, nāu te rourou, ka ora ai te iwi. With your basket and my basket, the people will thrive. <!-- --> Copyright © 2022 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • June Update from DCM - Together we can end homelessness
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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Clifton shares his story and we hear from Hapi again.  About Us Contact Clifton’s Story “I love being part of a major change in people’s lives.” Ko Clifton tōku ingoa. I was born in Wellington but lived in Ōpōtiki for the first 13 years of my life. I was raised by my Koro and Nanny in a whole house full of cousins and aunties and uncles. We grew up on the family farm. They had 14 children, so we were never without whānau around us. My favourite thing to do growing up was to ride my horse with my brother and cousins, down to the river for a swim or up the bush for a hunt, just exploring. My mother spent most of her time in Australia and down in Wellington. Then, out of nowhere, when I was 12 years old she turned up, and my brother and I went to live with her in Wellington. I have worked in a number of different jobs over the years. I started off in the family taxi office in Miramar as soon as I left Rongotai College. I have worked in the sugar cane fields of Fiji; I have had work with other whānau up in Ōpōtiki in kiwifruit orchards. Back in the early 2000s I worked for a time as a forklift operator. I was working for Fletcher Construction when the first lockdown began. When all the work stopped, I lost my job and my income. I was trapped in Wellington with no whānau support and nowhere to stay. I had to move into emergency accommodation. Clifton volunteered his time to support the DCM Foodbank Appeal in May. When was the first time I heard about DCM? It was during that first lockdown, and I was at AC International. There were three of us in the one room; myself and my two adult daughters. I saw a pamphlet about DCM, and gave them a call. Steph answered. I think originally I was asking for food, for a food parcel. It was a proper lockdown, and DCM was only open at very specific times. Steph told me to come down on the Wednesday morning, and I did. I told Steph that there were three of us in the same room. She said “we can’t have that” and got straight on to it. Paula arranged for us to move to two rooms at Halswell. My room number was Room 24, I remember that clearly. I was in one room, and the two girls were in the other. Once I was settled in at Halswell, Kat and Peni from DCM came over to speak to me – about getting housed! They spoke to me about finding the right place. I told them about the issues I had had, with places in certain suburbs where family and others from my past would come by. It was not so good. We agreed that I needed an apartment where others couldn’t just come in to my whare, and that it needed to be in the city. And it sure was meant to be! They offered me, Clifton, a place on Clifton Terrace! And I moved in – on 31 August 2020. Clifton with George on Super Saturday vaccine day. DCM supports people like me in so many ways. Not just with housing and food parcels, but I have also seen the audiologist, the dentist and the Te Aro Health nurses. I have been vaccinated at DCM – I had my first two shots there, and went off myself to get my booster. When I was in emergency housing, I would regularly come to Te Hāpai to get out and about and away from emergency housing for a while. I was always made welcome; the DCM kaimahi were genuinely interested in getting to know me, and hearing what my own hopes and dreams were. It was one of the DCM team, Dom, who supported and encouraged me to stop smoking. And then, a month after I moved in to my place, Kat asked me if I would like to work at DCM. I knew Fabian, and I had wondered how he came to get a job at DCM. The next step was for me to be part of one of the Peer Support courses which DCM offers to people who are interested in a kaiāwhina* role. No sooner was that done, than Kat came back to see me. She helped me with my CV and a cover letter. Then I had an interview at DCM – with Natalia and Paula. They asked me what sort of work I was interested in. I said I would love to work with the Outreach team, and they immediately agreed. They listened to me, to what I was keen to do. It was the ultimate miracle. Clifton is always looking out for ways to support others. He has stepped up to help all of DCM’s teams at one time or another. He enjoys working with Evan to deliver the Te Awatea programme (left) and participating in DCM training and team-building days (with Moses, Bella and Michelle at right). Since then, I have got to be involved right across the many areas of DCM’s mahi. I am part of the Outreach team, but I have also been out with Arieta, Adriana and George from DCM’s Aro Mai Housing First team and with Nadeeka to support our Sustaining Tenancies mahi. I have worked in Te Hāpai, and on DCM’s Te Awatea programme. I have been part of the team delivering our Community Connections programme. I was even at the very first session when we launched the programme at Newlands. I love the patience and resilience of DCM. We roll with it. When taumai are ready, we go forward with them. If they are not ready today, we will try again tomorrow. There are endless chances. We won’t give up on you. And now, I have been able to add more mahi in to my week. I have also joined the Take 10 team, working with youth. On a Saturday night, we are out from 9pm–4am in the city, connecting to young people, checking that they are safe, even paying for them to get an Uber home when this is what needs to happen. We offer water, sweets, etc., to get the young people to connect with us so that we can check in with them. All the DCM taumai seem to go by! They greet me, wonder what I am doing there. The way DCM has stepped up during this pandemic has been ever so encouraging and inspiring. They have come up with ways of supporting those who need it most, regardless of the traffic light system or regular lockdowns. That’s what separates DCM from other community services – the constancy of our level of passion for the work we do. It has been exceptionally impressive – the aroha and manaakitanga I have experienced and have seen others experience over my time at DCM – first as taumai, and now as a kaimahi. Clifton with his team leader, Natalia, outside DCM in Lukes Lane. Natalia Clifton is the type of person who will do anything for anyone. He is generous with his time, cares about his colleagues and keeps his eyes and ears open for ways that he can help people. Clifton also loves learning. It’s one of his great strengths – he listens, watches, and then tries something himself. He also asks for feedback from colleagues which shows great strength of character and humility. He is always open to doing things differently or better. Clifton has covered so much work for DCM including supporting us on outreach visits, running manaakitanga in Te Hāpai, coaching new kaiāwhina, moving furniture for taumai who have become housed, supporting community connections mahi, and sharing his own story in Te Awatea to help the taumai open up and share their story. He’s probably the only DCM staff member who has worked across all services and all teams. How would I describe Clifton? He is collaborative, humble, kind, patient and always supportive. Of both his colleagues – those he works alongside here at DCM – and of taumai. Clifton is always ready to lend a helping hand – whether it is cleaning up the hall after one of DCM’s Community Connections afternoons (left) or staying behind with Fiona after DCM’s last AGM to do the dishes and tidy up (right). <!-- --> Hapi In January, we introduced you to Hapi and shared his story. Hapi is a creative and sociable man who is thriving in his new home, a house provided by private landlord Dev. Hapi loves his art, and this month, some of his pieces have featured in a very successful exhibition organised by MIX, a mental health service which offers programmes in art and wellbeing. Hapi’s work has been popular, with more than half of the items he has prepared for the exhibition selling on opening night alone. Here’s what Hapi has to say about what art means to him: “Bro, it frees my mind. It frees me. I’m free! I'm free and I don’t have no other thoughts about anything else, but just go for my own things. Do my own style of work. I feel awesome when I make anything that I know that I can do, or whatever vision comes in my mind. I just lay it out how it is. What really makes me feel good is other people love it.” You can hear Hapi speak about his art for yourself, in this brief film clip: <!-- --> Support DCM *DCM uses the term kaiāwhina, meaning a helper or advocate for those staff who bring lived experience to their mahi at DCM. We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well. Nāku te rourou, nāu te rourou, ka ora ai te iwi. With your basket and my basket, the people will thrive. <!-- --> Copyright © 2022 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • March Update from DCM - Together we can end homelessness
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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Another great story from DCM! Introducing Jason - "And then something magic happened..." Jason’s Story TOGETHER we can end homelessness Jason is an amazing artist. He loves colour and painting; Wellingtonians love purchasing his artworks. Jason is resourceful and articulate. Over the years he has struggled with addictions and with his mental health. These challenges led him to move away from his whānau in the Hawkes Bay, and to sleep rough in and around Wellington for many years. Jason’s story shines a light on DCM’s tagline, as we reflect on the community - the “together” - who walked alongside Jason until, one day, something magic happened...   Robert Sarich is a member of DCM’s Outreach team Robert shares, “I first met Jason back in 2018. He was rough sleeping for a long, long time, but he was always affable, approachable, articulate. He didn’t want to talk about housing, but the more he got to know us and to trust DCM, the more open he was to listening and accepting our support in other ways. The difficulty was how to find him! He was rough sleeping in a cave, but there would be absences, so sometimes we needed to find him out on the street. In the early days, one thing he did need was food – and that became a conduit so that we could talk to him more about his housing. Then Janet joined our team, and her connection with Jason made such a difference. She was very strategic and intentional in the way she would engage with him. She would keep him up to date, and in great detail, which is what he needed. This further built his trust in us, and his willingness to work with us.” Janet Dunn worked as a Wellington City Council local host, before joining DCM’s Outreach team, working alongside Rob   Janet remembers, “I first met Jason when I was working as a local host. He was living in his “cave” up in Kelburn, and would regularly sell his paintings on Lambton Quay. I loved them, and ended up buying two of them. This cemented our connection – and this continued when I took on the role on the Outreach team in 2019. Jason’s art was one of the levers to housing for him. He needed to keep his art out of the weather, and he needed storage for his materials. But neither was possible when he was rough sleeping. He didn’t feel okay about being part of any of the art programmes around town – they weren’t his thing. He needed a space to do this on his own, at the right times for him. So one of our regular messages to him was, “Jason, you know we want you to thrive, and we can see that your art is central to this. We need to find a place and a way for you to do more painting, to be able to enjoy your art.” There’s another thing about our mahi at DCM. As kaimahi, as the people building strong connections with the most marginalised, we begin to hold, to carry, to nurture, their hopes and dreams for them. At a time when they cannot dream or hope, we carry this - gently and carefully. When they cannot see the possibilities and the joy the future may hold for them, we see this for them. In March 2020, COVID arrived in Aotearoa and we experienced our first lockdown. When Jason heard that everyone had to be off the streets during lockdown, he moved in with a friend, couch surfing. He found that he could spend time indoors, in a home.” Janet outside the “cave” where Jason slept rough for a long time. She says: “You know, last year – after Jason had moved in to emergency housing - there was a big storm and a landslide with a tree sliding right down over the entrance to his “cave”. Had he been still sleeping there, he would have been buried.”   DCM in Lukes Lane When rough sleepers walk through the doors at DCM, feel welcome and safe, we are able to connect them to a wide range of supports, and to further build connection and trust. The first time that Jason came to DCM was to see a dentist. It was May 2018, and – experiencing a lot of pain – Jason had attempted to pull his own tooth out, leaving some remnants behind. He saw dentist John Buckerfield that day. Later he would also receive major treatment from John Taylor-Smith and Louisa Leathart. The DCM Dental Service is another way that DCM builds connection with taumai, demonstrating in a very practical way that we are committed to being there for them when they need us most. Jason spent time at Te Hāpai, the purposeful space at DCM which offers so much more than coffee, kai and manaakitanga. DCM kaimahi connected Jason with MSD and took him through the steps needed to access ID. DCM became Jason’s address for mail, and each time he popped in to collect his mail, we could again encourage him to keep thinking about housing. He saw the nurses from Te Aro Health at DCM from time to time. And last year he came in to DCM for his COVID vaccinations. “And then something magic happened...” Tabitha George-Koshy, DCM kaimahi on the Aro Mai Housing First (AMHF) team “It was Janet who first introduced me to Jason – the connection she had formed with him was invaluable when it came to building his trust in me. It took about three months of joint visits to him out where he was sleeping before we began to sense a shift. Then two things happened – it was the beginning of winter and it was Jason’s birthday. Janet and I headed out to visit him the day before his birthday. And our kōrero went like this – “it is your birthday tomorrow, Jason, and it’s time for a change. We are going to visit you on your birthday. We are going to bring you chocolates – which we know you love. We are going to pick you up and we are all going to DCM – to talk about what we are going to do to get you in to a place.” And Jason said, “Okay”!!! We could not believe what we were hearing. We turned up the next day, and YES! He was there and he was ready for us. Off we went to DCM, where first of all, we spoke about emergency housing. We were able to talk about his concerns around EH and some of the misconceptions he had. I rang Jo Smith at MSD and she rang the Set-Up. Within an hour, it was all sorted, and we took Jason to his room. He walked around exclaiming, as if he couldn’t quite believe his eyes. “Oh my goodness! A shower!” then “Wow! A kitchen?!” And the story doesn’t end in April 2021, with Jason moving to the Set-Up on his birthday. No, the story just begins then. Because by the end of the year, Jason moved in to his own place.” “I still don’t know exactly what happened. But it did happen!” Janet continues, “How did things come together so that Jason felt able to give emergency housing a go, and then to accept a house, and to settle in a home, after all this time? It is hard to pinpoint one single thing; as we often say at DCM, it was magic. Several things all came together at the same time. Something turned. Robert Sarich always says, “We play this long game at DCM.” Like I said, his art was one of the things. Then there was the fact that during lockdown he had those few weeks staying in a house, spending time there and beginning to develop an image or a dream of what could be possible. His family connections were also important. Jason returned to the Hawkes Bay for his father’s funeral. I think while he was there he began to HOPE, to hope for a better future for himself. For a future which could include his own daughter. There was a new optimism. And then came his birthday. We were able to message to him: “You are not getting any younger, Jason; it is time to think about getting yourself a house.” As always, Jason’s response began with “oh yes, but I don’t want to think about getting a house. Not just yet.” And we were able to reply: “But we ARE thinking about this, Jason. We are thinking about it for you. And we think that it IS time.  It is a really good idea for you – right NOW.” “I can be me now!” Jason has now been housed for three months, in a property which has been provided by a private landlord. He is caring for his whare, enjoying his art and the space to be himself. Says Rob Sarich, “When he was housed, one of the things I saw in him was that he could just be himself at last – more feminine – and with a lot more pride, because he felt safe and secure. “I can be me, now” he said to me one day. It was great to see this happen for him, and so quickly.” Janet reflects on Jason’s many strengths: “You know, just before his birthday last year, we noted that Jason’s boots were all worn out. We offered to get him some new shoes. Of course he had absolutely no interest in “sensible shoes”! “No! I will get my own shoes!” he told us. Which he did – he found his own new shoes. He is very resourceful. We just want him to channel that resourcefulness into other things. Not to surviving in a cave. But to thriving in a community. A community where he is accepted, and able to both give and receive. This has been the dream we have carried for Jason for some years now, and now it is his dream for his own life. And it is a dream which is coming true.” Just as they did last year, the team are looking forward to delivering chocolates to Jason again on his birthday - next month. Only this year, they won’t have to go out to find him where he is rough sleeping. They will be delivering them to him...in his own home! Photographer Gabrielle McKone is a DCM donor and supporter. She headed out with Tabitha to visit Jason in his new whare and to take these photos of him – for Jason, and for all of us, to enjoy. We encourage you to read – and enjoy – more of Jason’s story and Gabrielle’s beautiful photos on our website. <!-- --> DCM Dental Service Emily Kremmer This month marks the 6th birthday of the DCM Dental Service - an excellent opportunity to acknowledge Emily Kremmer as she comes to the end of three years as lead dental assistant (DA) at the DCM Dental Service. Here she shares her story. Emily has supported Frances Ruddiman as a DA, both at DCM and at Wellington Periodontists. "I took my first session at DCM as a DA in 2018. That very first session was with dentist Lucy McGowan. Then in early 2019 I took on the role of lead DA. DCM supports people who have such complex needs and so many challenges in their lives, when often nobody else will. As dental professionals, we are just a part of a whole team working together in so many spaces – from food, income and housing, to mental and physical health and addictions, to connecting people to their whānau and their community. There have been so many fabulous moments with taumai, so many times when I have felt so, so proud to be part of this special place. I guess it is some of the earliest ones which stay with me. From the time when I was just beginning to understand taumai and homelessness, and gaining an insight in to the complexity of this. There was one woman we saw at the dental service who had suffered a chronic injury and could not work. She had used up all her savings and the means at her disposal, and lost her home. She didn’t know where else to turn. Her situation really struck me. If any of us did not have the support of our families and our loved ones, this could happen to us. Then there were the days when with a small investment of our time, we were able to make such a difference in the life of a taumai. There was a woman who had a significant chip in her front tooth; she had lived with this for many years. She had not come to DCM to have this dealt with, but John Buckerfield noticed; he could see that there was something extra we could do which could have a huge impact. And so we patched it up. It made the world of difference to her. She saw her own face, her own smile and was so grateful. She cried. I cried. It was such an emotional experience – being aware of how much we could achieve with just an extra 10-15 minutes of our time. It is time for me to move on now. Some doors closed during the global pandemic, but now they are beginning to open again. Jack and I got married this month. Next month I will graduate with a Bachelor of Communications. And then, after several false starts due to COVID, Jack and I are finally going travelling. Three years later, what would I say to anyone thinking about taking a dental session at DCM, either as a dentist or a DA? It always comes back to the joy of being able to help taumai, the joy of supporting the most vulnerable people in our community. It is ALWAYS worth it. One of the unexpected benefits for me has been meeting so many different dental assistants and dentists. Working alongside them, seeing the different ways in which they work. And more than that; it is that true sense of being part of a caring community. When you see a dental assistant from one practice working alongside a dentist from a completely different practice, you witness the Wellington dental community working together to support the most marginalised people in Wellington. <!-- --> Support DCM We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well. Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2022 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Happy New Year from team DCM
      • Here at DCM, we like to celebrate the special moments that can be found in each and every day. In 2021, we have been sharing one such moment every week via our social media channels - on “Taumai Tuesday”. Here we look back on a year of Taumai Tuesdays... We celebrated when taumai moved into their own homes, often after many years of homelessness - like Peter and Jason. Jason sent us a letter soon after: "Dear DCM crew, I would like to express my gratitude to all of you for helping me onto the next step of my journey and finding me a house. I'd like to acknowledge the humbleness and humility within your organisation, and the way you all treated me as nothing less than human. For that I am truly grateful."
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    • November Update from DCM - Together we can end homelessness
      • 96 November Update from DCM - Together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Fiona's story Fiona's story My name is Fiona, and I am very proud to be part of the team at DCM. I can’t tell you how much it has meant to me to have this job, and I just love it! But I have always been a worker. I was born in Christchurch in 1962; I was the only girl and grew up with my six brothers. We had to earn our own money because mum and dad were pretty broke. Dad was a slaughter man but it was seasonal work, and my mum was a nurse. We used to go around the streets with home grown veges in a wheelbarrow, my brothers and I. We did raspberry picking on weekends, and I had a paper round. I then went into the shearing sheds, shearing sheep with my brothers. From the age of 15, I was a gang member. Robert Muldoon set up a scheme to help gangs back then, to help them get into work and off the street. I started my apprenticeship to become a chef – it took four years: the first year in the vege room, the second year washing dishes, third year kitchen-hand and in the fourth year I went from third cook, to second to first cook. My gangster career ended when I got a long prison sentence. I made the decision right there and then: I don’t need the gang. I would stand on my own two feet – finally. I used the system to better myself. I joined kapa haka which built my confidence and self-esteem. I put my head down, supported myself in prison by bone carving, and went to all the groups I could think of to sort out my issues. I sat School Cert and academically I grew. But after all those years in jail, when I got out, I realised I still needed to grow emotionally. DCM was there for me when I needed them most. Let me tell you about that. I moved to Wellington 12 years ago where I married my husband. He got cancer and I looked after him for 3 months before he passed away. That led to me abusing alcohol. I moved to a one bedroom flat in Island Bay where I thought I could start over but things went downhill from there. I lost my job, didn’t pay my rent and found myself on the verge of homelessness, and suicide. My power was getting cut off and I was told that I couldn’t go on a benefit for 13 weeks. I heard about this organisation in the city called DCM, so I walked in from Island Bay, asking for help along the way. I believe if I didn’t come down Lukes Lane that day, I would have given up there and then. That’s when my life changed. DCM worked with me to help me get into a new place which I’m still in today. I got on to DCM’s money management programme which helped me pay my rent and bills on time, and debts as well. I’m debt-free today! And I have savings for the first time too. It’s amazing. There are many other great memories of my time as taumai at DCM. The Te Reo classes were very special, and I just loved being part of the DCM Ukes - the rehearsals at Wesley Church, performing at Thanksgiving and other events at DCM. I got a lot out of the self-management for health and wellbeing course I did at DCM too. Yup, DCM supported me when I needed it most, and now I am honoured to be able to support other taumai. I began by volunteering to cook at the DCM Bookfair. On Christmas Day I was part of the team at Te Aro Community Centre feeding the whānau. Then DCM started running peer support courses, and several of the team suggested that I should take part. After the course, I finished off my CV and applied for some of the roles going. I started as a paid support worker – a kaiawhina – at DCM in February 2020, just before the COVID lock-down. During the first lock-down I was working with taumai in emergency housing. We were mainly at the old Night Shelter, doing welfare checks, and other peer support work. Back at DCM, it has just been brilliant. I love the whānau! And especially the equality – being treated the same. I’ve worked all my life but I have never before been in an environment where people are treated as equally as they are at DCM. Peer support can cover a whole lot of tasks. I can be working in Te Hāpai in the mornings, interacting with taumai. I’m there to listen, observe and support. In the afternoons, I may be out with other kaimahi on home visits. We have a lot of taumai who have recently been housed, and we go in to support them. I do the basics – cleaning and showing taumai how to clean. We’ve dealt with hoarders, people who have a lot of challenges, and people who don’t even know how to cook a piece of toast. But generally our taumai take great pride in their whare. They just need the utensils. I ask them what their favourite food is. If it’s scrambled eggs, we make sure they have a frying pan and a whisk, along with some of the basics we take for granted, like a toaster or a microwave. And I love the “Welcome to Your Whare” packs which DCM puts together for people moving in to a home. All those cleaning items are expensive for taumai. Providing them with the basics, and seeing the pride on their faces when they ki te hoe (pick up the paddle), and take care of their own whare, that is a special privilege. I am able to do more and more, to take the initiative. I have a clean driver’s licence, so I can help with driving, shopping, deliveries and home visits. I have finished a Literacy Aotearoa course and am three-quarters of the way through achieving a certificate in health and wellbeing which Paula has been helping me with. I want to do to anything I can to keep developing my skills. Because DCM has given me an amazing opportunity, and I want to grab it with both hands, and to really play my part on this very special team. Most of my work now is with the Aro Mai Housing First team, supporting people who have long histories of homelessness. Photo shoot by Gabrielle McKone. Let me tell you about one man we have housed recently. Patrick* is a long-term rough sleeper who struggles with a critical mental health condition and severe substance abuse, as well as the after-effects of traumatic experiences from his childhood. Now he has his own home – thanks to a local landlord who provided the team with a whare. Twice each week I head out with Patrick’s keyworker to check in on him; we make sure he is doing okay and looking after his whare. To begin with, there was so much about living in a house that he didn’t understand. He didn’t know how to take the washing out of the machine, hold a vacuum cleaner or wipe the benches down. It is the simple stuff that we can show him, and which makes such a difference. Things like what to do with cigarette butts – you don’t drop them on the floor when you have a whare. And we celebrate the small changes – like rather than leaving his dirty clothes scattered all over the floor, he now puts them into his washing basket. Yes, now he is really looking after his home – it looks great. This year I have also been double vaccinated – right here at DCM. It wasn’t easy for me, and it took a while to make the decision. But then we had a vaccine day with Bronwyn from Te Aro Health. I know and trust her and her team, and then I saw taumai who were getting their vaccines and they were so brave. Finally, my fellow kaiawhina Rochelle encouraged me, and we decided to do it together. I am so pleased that we did, because we can now support our taumai, and we know how much they are going to need our support when COVID hits Wellington. Our work will be even more important, and much needed.  Our ultimate goal is to end homelessness and I believe we will get there. We’re all part of the solution. And the work we do here at DCM is a major part of that solution. I am proud and privileged to be part of this team. <!-- --> Jordon Jordon was recently housed thanks to another local landlord who provided a whare, and the support of our Aro Mai Housing First team. This is the first time Jordon has been housed in over a decade. When her keyworker Bella asked her what the best part of having her own whare is, she shared “Having my very own bed - being on the streets is really hard”. We love to be able to lift up taumai like Jordon who have done the hard mahi needed to get housed. Bella was able to take her out shopping thanks to those of you have have donated vouchers. Jordon got herself some items for her bathroom, sheets and two new pillows. “I am excited to be able to put bedding on the spare bed so that I can have family to come stay, hopefully my youngest son... Thank you so much guys, I really appreciate it.” Ka mau te wehi Jordon! <!-- --> Acknowledging David Zwartz At DCM’s AGM this month, we were able to acknowledge the contribution of retiring board member, David Zwartz, who joined the DCM board in 2005. A member of Temple Sinai and a past President of the New Zealand Jewish Council, David has been a passionate advocate for interfaith cooperation. He is proud of the different perspectives which are now involved in DCM’s governance, and hopes that this will continue to widen. Thank you David for all your mahi on behalf of the most marginalised people in our community. <!-- --> Re-stocking our Foodbank Kia ora rawa atu ki a koutou! Thank you to everyone who purchased items for our Foodbank re-stock on Saturday, to New World Chaffers and Wesley Church for providing the venues, and to our lovely team of volunteers who gave up their time to collect the items and sort them. If you weren’t able to get down to the city last weekend, we would love any groceries you are able to drop in to our collection bin at New World Chaffers. And our friends at Ngaio Union Church accept donations for our Foodbank on the first Saturday morning of each month. That means that you can drop some items to them this weekend.  <!-- --> How can I help? As we look ahead to 2022, and a time when COVID will be in our communities and a part of our daily lives, we know that the people DCM supports will be the most impacted. They will need our support more than ever as they experience illness and isolation, many of them without any family support. If you would like to make a donation to DCM this Christmas so that we can continue to provide this level of support to the most vulnerable in the year ahead, please visit our website. If you are, or know, a landlord who would like to speak with us about providing a home for people like Patrick and Jordon, our Director, Stephen Turnock would love to hear from you. Together, and at the most challenging of times, we will continue to do something very special. <!-- --> *Not his real name. We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well.   Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Douglas shares his story - October at DCM
      • 96 Douglas shares his story - October at DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Douglas is a warm-hearted man of Samoan descent who has faced many challenges in his life, struggling to find spaces to belong. Douglas's story 'O LE TAGATA MA LONA AIGA, O LE TAGATA MA LONA FA'ASINOMAGA' 'A person and their family is a person and their identity' - Samoan muagagana (whakatauki) Douglas is a warm-hearted man of Samoan descent who has faced many challenges in his life, struggling to find spaces to belong. From childhood, things have not been easy for him. He was removed from his family at a young age, and as an adult has struggled with addictions, and poor health. He has been able to hold down a tenancy at some times in his life, while at others he has cycled through various forms of homelessness – rough sleeping, couch surfing, emergency accommodation and the Night Shelter. Douglas has connected with many different DCM kaimahi since he first walked through our doors in 2008, in particular our Pasifika and Māori staff. Over the years, he has been supported by a wide range of DCM services. When he was unable to access a bank account and benefit, this gap was filled by DCM’s Money Management Service. DCM has supported him with budgeting and Work and Income advocacy, and with sorting his debts. Douglas has received emergency dental treatment at DCM on several occasions, and has lost count of the number of times DCM has stepped in with food support for him when the money has run out. Douglas has now been housed for some time in Berhampore, with the support of DCM’s Sustaining Tenancies team. But perhaps even more importantly, DCM has been able to support Douglas to rebuild connection with his family, and to connect and find his place in his own community. Photo shoot by Nikki Parlane. “I was born in Wellington and grew up in a Samoan family. My father was the caretaker at Wesley Methodist Church on Taranaki Street. I was the ‘black sheep’ of my family. I didn’t see eye to eye with my father or my brothers due to my sexuality,” Douglas shares, “which isn’t just a Christian thing, it’s also cultural. Growing up, I didn’t feel loved because of who I was. It was hard for them to accept me.” But through it all, Douglas never lost his desire to reconnect with his whānau. This disconnection and sense of rejection had a lasting impact on him, and on his mental health and addictions. As DCM built stronger connections with Douglas, it became clear how very important this reconnection was for Douglas’s wellbeing. Sia To’omaga is DCM’s Practice Lead. Her team delivers DCM’s Sustaining Tenancies and Community Connections programmes. They work with vulnerable tenants in their communities so that they do not fall back into homelessness, and are supported to thrive in their lives. “We have so many connections with Douglas,” says Sia. “Even before he came to DCM back in 2008, he already knew Regina from the Benefit Rights Service, where she used to work. And Douglas and I have a family connection. So when I came to DCM I already knew his whānau. And I knew Douglas was estranged from them, and how much this had affected his life. When his father died, it was a chance for him to reconnect. We made sure he was decked out in new clothes and new shoes and Regina and I took him to the funeral. He had to sit up front. That was a huge moment for Douglas, and the significance of that moment is hard to explain. Mostly it was a time to heal old wounds. Since then Douglas has been trying to make sense of his world. By the time of his brother's funeral, his relationship with his whānau had improved massively.” “I was left out in the dark,” agrees Douglas, “until I lost my parents. Then, my relationship with my brothers started to improve. Finally, when my older brother died, I was able to really connect with my other siblings, and we’ve been a lot closer since.” In Samoan, so'otaga refers to the making of connections, and feso'otaga to the connectivity between people. The past 12 months have brought more challenges for Douglas. The Covid-19 lockdown was hard on him – “There were no positives for me – though I understand it’s better to be safe than sorry. The hardest part for me was being stuck in a bubble. I wanted to reach out to my brothers and nieces, but I couldn’t.” He has also been coping with other health concerns. Recent surgery has made accessibility to his whare a challenge, but with DCM’s support, he is working through that as well. And the past year has brought positives too. Douglas is really enjoying connecting with DCM and his community at his local community centre. Sia and DCM’s Sustaining Tenancies team lead DCM’s community connections programme. When people move into their own homes, we want to spend time with them in their new communities, rather than having them come in to DCM in Lukes Lane. This programme is focused on building strong connections between taumai and their neighbours and other groups close to their homes, so that they can not only sustain their tenancies, but thrive – in their lives and their communities. Douglas rates the Community Connections programme highly. “I think it’s a good move. It’s good for people to see DCM out in the community. A lot of people don’t know what DCM’s about, so it’s great that the staff can catch up with people right where they live. It’s not just those of us who have been supported by DCM for years who can be part of this, but others who are struggling too.” Sophie McKenna is the lead dentist at the DCM Dental Service. Her calm and reassuring manner is a taonga, and she is able to support taumai who have considerable anxiety around dental treatment. At an emergency appointment at DCM this year, Douglas saw dentist Sophie McKenna, who discovered that he had a bad infection which needed urgent treatment. Sophie was then able to catch up with Douglas at DCM’s first mobile dental clinic right in his own community at DCM's Community Connections programme there. She checked on his progress, and explained how a referral for dentures could work to better improve his oral health. Douglas has been following this up and is getting along to the hospital appointments needed to make that happen. He has also been fully vaccinated against Covid at DCM’s vaccination clinics, and is regularly attending counselling sessions. “Mama Dee suggested I keep that going, so I will.” During his life Douglas has done a lot of voluntary work, especially with Pasifika social services where his fluency in both English and Samoan has been an asset. He has to focus on getting his health back on track first, but then he really wants to get involved with peer support at DCM, so that he can support others to build connections. He knows how very important this is. “I’ve had some tough times,” says Douglas, “and DCM has been there to back me up. Thank you to all those I’ve connected with over the years. And especially to Sia, Regina, Stephanie, Alan, Ula and now Mama Dee. Thank you for being there for me.” “The majority of the people who come to DCM are estranged from their families,” says Sia. “When we have the privilege to be part of whānau reunification – at any level – it is such a beautiful thing. We don't take the positions we have here for granted!” Douglas is on a pathway to the life he has wanted for so long, a life in which he has his own place to call home, and regular contact with his family. His is a story about the importance of connections, and about the transformation that can take place in the lives of the most vulnerable when we are able to support them to build and rebuild those connections – with their whānau, with us and with their communities.   <!-- --> In the news... Interview with Stephen This month DCM’s Director Stephen Turnock talked about our mahi with Maggie from Radio Active, DCM’s neighbours in Lukes Lane. Tune in to hear the interview here! COVID vaccination clinics The New Zealand Herald visited DCM to learn more about the COVID vaccination clinics which DCM and Te Aro Health have been running for the most vulnerable people in Wellington. Read all about it here. Saturday 16 October saw DCM kaimahi out encouraging New Zealanders to get vaccinated. Super Saturday And of course also in the news this month has been the Super Saturday Vaxathon. DCM kaimahi headed out on the streets that day to encourage people to take the opportunity to get vaccinated and to point them in the right direction. This is one very important thing we can do to protect the most marginalised in our community, including those who are experiencing homelessness. One of these DCM kaimahi was Bella from the Aro Mai Housing First team. “It was genuinely a fun day,” she tells us. “People were really positive. Most were already double vaxxed but we had quite a few people asking to be pointed in the direction of the vaccination centres – wanting to make the most of the walk in, no booking opportunity. Lots of people who were already vaccinated thanked us for the effort. I got myself vaccinated when DCM first got called up. Being a young, healthy person, I didn't really get vaccinated for myself. Rather I got vaccinated for those who are more vulnerable...my grandparents, taumai, those who are immunocompromised. If me getting vaccinated can play any part in protecting these vulnerable people, then I'm happy to do this. To those who are hesitant, I would suggest that you take the same approach. I understand being worried about the impact it might have on you, but if you can – it really is the selfless decision to protect those more vulnerable than you.” <!-- --> How can I help? Get vaccinated! Here at DCM we are doing everything we can to ensure the Covid vaccine is as accessible for taumai as possible, and you can help protect the most marginalised in our community by getting vaccinated too. It has never been easier. Help us re-stock our Foodbank On the first Saturday of the month, Ngaio Union Church open their doors to receive food to help re-stock DCM's Foodbank shelves. Please bring along any food items you would like to donate on Saturday 6 November to 3 Kenya Street between 10am-12pm. We also have a Foodbank bin at New World Chaffers where you can drop items off anytime. And on the fourth Saturday in November we will be holding our Christmas Foodbank Appeal. Follow our Facebook page for more updates or if you would like to help, please get in touch with Matt. Vouchers for taumai We asked; you delivered! Thanks to all of you who donated vouchers for us to take taumai out to purchase items for their new whare. Sharnia is someone who has had a really tough time, and we're proud to see the progress she has made right up to being housed recently. Bella was able to take her to Briscoes to choose for herself some much needed items for her new home. Sharnia really enjoyed this: “Thank you so much, this is so fun, I’m excited!” We have now used up these vouchers and would love to receive more so that other taumai doing the hard mahi to get housed can also be lifted up in this way. If you can help with this, please drop off vouchers to DCM or visit our website. A heads up... On Tuesday 23 November at 5:30pm we will be holding the DCM Annual General Meeting. This may be able to be held in person, and/or we may need to facilitate this year’s AGM by Zoom. If you would like to attend, please email us and we will be in touch with further details. <!-- --> *We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well.   Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Lifting up the most marginalised during Lockdown 2021
      • 96 Lifting up the most marginalised during Lockdown 2021 p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Lockdown 2021 has seen us working together once again to ensure that the most marginalised are supported at this challenging time. Lifting up the most marginalised during Lockdown 2021 Just as we did in 2020, Lockdown 2021 has seen us working together once again, to ensure that the most marginalised are supported at this challenging time. From DCM kaimahi, to our team of health professionals, to our wonderful supporters - here members of team DCM talk about their work supporting the most marginalised during the latest lockdown. Natalia Outreach team Natalia and Joanne headed out on outreach together during lockdown. “We had a pair on outreach every day during lockdown, following up on notifications sent to us from the council or the public. We had way more notifications in the three weeks at levels 3 and 4 than we had had in the previous entire month. During lockdown, everyone on team DCM works together, doing whatever it takes to support taumai* during these challenging times. Members of our Outreach team have manned the 0800 number, been scribe support for kaimahi who were on the ground, supported on-site sessions, and delivered food and welfare checks, all on top of following up on notifications. Members of other teams have also gone out with us when we have needed support. Joanne has been a fantastic member of team DCM for some years now; she is currently part of the Aro Mai Housing First team out at the Hutt. One afternoon during lockdown, Joanne and I were doing street outreach around the Wellington CBD. We had some notifications to check on, and as we were walking back to base we came across a taumai who everyone at DCM had been trying to find during the week – we wanted to get him into the emergency accommodation (EH) that had been booked for him. With appropriate social distancing, Joanne and I were able to bundle him and his blankets up and to walk him about a kilometre up the road to the EH where he happily checked in. It helped that Joanne bought him some coffee, sugar and milk and promised him that she would deliver a food parcel to him the next day; this was enough incentive for him to stay. It was a job very well done, and at last we were able to head back to the office. Just before we got to Dixon Street who did we see, but another taumai who everyone at DCM had been looking for and trying to get into the accommodation. After a bit of convincing (and half of Joanne’s cheese scone – boy she’s good!!), he too turned around and followed us up to the accommodation and happily checked in. What a long, but successful day that one was! When the rest of the city goes in to lockdown, DCM and our NGO colleagues continue to fill the void that other agencies and businesses leave when they close their doors. For example, people can contact MSD case managers by phone, but what if you don’t have a phone or any money to buy one? People who have no fixed abode and lose their Eftpos cards can’t access their money because the banks are closed and so they cannot go into a bank to order a new card. Rather they would have to log in to internet banking (a barrier for most of the people we work with) and have a bank card sent to their address (another barrier for many taumai). In these real life lockdown examples, DCM has stepped in to give people cell phones with credit, and to organise for benefits to be sent to DCM’s MMS account and taumai given DCM Eftpos cards in the meantime, so they can access their money. We leave the safety of our own homes and safe bubbles, to continue to offer face to face, daily support for people who cannot access some basic human rights, because those who provide the services aren’t able to offer a solution that meets the needs of their most marginalised clients.” George Aro Mai Housing First team George and Jay load up the car with food parcels to be delivered to taumai during lockdown. “I joined the team at DCM in June, so I was still a fairly new team member when we went back in to lockdown. We were immediately paired up with a bubble partner; I was paired with Jay and the two of us worked together throughout the lockdown period. I would begin my working day by checking flags and emails, before heading out to pick up Jay. We always had one in the front and one in the back when we were together in a car. We would arrive at DCM at our allocated time to load our food parcels into the car. Jay and I would make a plan as to where we should head first – delivering food parcels, checking in on someone who is isolated, ensuring people have their money cards, or getting a phone to someone who doesn’t have one. I would drive, Jay would sit in the back and keep checking our list of addresses and phone numbers for the taumai who needed our support. We called taumai when we arrived or we knocked. People were so pleased to see us and thankful for the food and social contact. DCM had allocated a scribe for the day to each pair bubble, so we would phone our scribe and get them to type up any notes for us into the database, or do any research we needed done. Often extra things came up, like one man who we were delivering a food parcel to who told us he needed his prescription renewed. We were able to sort this over the phone.   When we were not going out to connect with taumai, we spent a lot of time working to get others into emergency housing. We connected people with the health and other supports they needed, supported them with budgeting and access to money, and found out things for them, like if they needed to go to court under level 3. We were involved in many meetings by Zoom. We were every bit as busy during lockdown as we would be on an average day at DCM, and we were able to provide the same level of support, safely – by being creative, committed and kind.” Delena Sustaining Tenancies team Delena is part of the Sustaining Tenancies team, working with vulnerable tenants at risk of falling back in to homelessness and delivering DCM’s community connections programme. Photo by Nikki Parlane. “During the lockdown period, DCM was divided into different bubbles. I enjoyed being in a bubble with Tabitha from the Aro Mai Housing First team. This was a great opportunity to get to know someone from another team. We would start our day by planning it out geographically – figure out who we needed to visit and where they lived to make things as smooth-sailing as possible. Food was definitely an important support for taumai during lockdown, and we were able to take food parcels to those who needed them, leaving them at their door. It can be a challenge for taumai to prepare their own meals. It’s not just the skills, but often they don’t have access to even basic items like can-openers. We had two taumai in their own bubble; I made it my mission to get them an appropriate food parcel so they could eat together. They have been a good example of how our taumai support one another, how important this has been during lockdown, and how a simple thing like preparing a meal together can give them such a sense of achievement. One other thing we discovered all over again was that our taumai were desperate for someone to talk to.  Some of them would be calling over and over again on the 0800 number, and we knew they needed the reassurance of a visit to settle them. We were able to speak with them at a safe distance during lockdown. It’s in their faces – you can always see in the eyes of our taumai how important the time we spend with them is to them.” Sophie Lead Dentist Sophie ran a dental session at DCM as soon as we moved back to Level 2, providing emergency treatment to those taumai who were in the most pain. “At any level of lockdown I am just on the other end of the phone. We can triage taumai's needs and from what is being described, I'll quickly be able to tell if they need an urgent appointment at the hospital or if we can put a band aid on in the form of antibiotics, until DCM is able to open again. Fortunately emailing prescriptions has been made much easier nowadays. And as soon as we were back at level 2, we dentists were able to get back to DCM to run emergency dental sessions for those in the most pain. Taumai have been absolutely amazing, working in with DCM's level 2 safety guidelines, and as always, the people we're seeing here don't have easy access to dental care. It is great to be back on site here at DCM where they feel comfortable.” Stephen Director, DCM Stephen and Paula were one of the pair bubbles who led on site sessions at DCM, working differently to ensure support could be provided to the most marginalised in a safe way. Photo by Nikki Parlane. “At DCM, we were one of the few organisations able to continue to support the most marginalised people in our city face to face during alert level 4. We know that our taumai are even more vulnerable and isolated at times like this. How do we respond as an essential service, when others have closed their doors? The great news is that taumai were able to engage with us on our 0800 number, with some in-person mahi delivered at a safe distance.  Another key focus for us has been to ensure taumai have access to the COVID vaccine. Offering the vaccine at DCM during alert level 4 was challenging, but also absolutely necessary. We know how very vulnerable these people are to the Delta variant.  And yesterday, we were able to offer a third vaccine day at DCM, with even more of the most vulnerable receiving their first or second dose of the vaccine. If there are any ways we at DCM can ensure taumai are not even more marginalised as a result of COVID and lockdowns, we will search them out and deliver them. This has always been DCM’s kaupapa, and is what we are all about. We know this is why so many of you support our mahi, and why you have stepped up again during lockdown 2021, donating money and food so that we can carry on.” The Wellington community Together we can end homelessness During lockdown, taumai like Mahir were so appreciative of the groceries we were able to leave for them on their doorsteps. Lockdown 2021 has again reminded us that the people of Wellington really do have our backs, and the backs of our taumai. A number of you have made donations to DCM during this time, to enable us to continue to do the mahi which members of the team have shared with you here. During the lockdown levels, DCM has provided far more food support to the most vulnerable people than we usually would – and as a result, our foodbank shelves have been emptied. Many of you have understood this, and stepped up to help. From the Freemasons Charity, the St John’s Trust Op Shop and St. John's in the City who provided extra dollars for us to purchase food, to New World Chaffers who, when they received a large order from us, provided all of the items as a donation. Ngaio Union Church opened their doors to people who wanted to donate food items for DCM to re-stock our foodbank; the two women seen here with minister Sue Brown travelled all the way from Miramar where the Grind Health & Fitness gym had organised a collection. Ka mau te wehi! Last weekend, our friends at Ngaio Union Church opened their doors for local people to bring in food donations to restock our shelves. Yes, Lockdown 2021 has provided many examples of how the Wellington community comes together to support DCM and the people we work with. If you would also like to help in this way, remember that you can donate groceries at any time to our foodbank bin at New World Chaffers, and that there are a number of different ways in which you can make donations to our work. <!-- --> *We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well.   Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • August Update from DCM - Together we can end homelessness
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line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } "I chose to get vaccinated because..." Working together to protect taumai DCM and Te Aro Health Centre (TAHC) have a long history of working together to support the most marginalised people in our city. TAHC operates a satellite outreach clinic at DCM three mornings a week. Over the past month, a key joint focus has been on ensuring that these vulnerable people are protected against COVID-19. The importance of this was brought into even sharper focus when our second vaccine clinic at DCM had to be postponed due to New Zealand entering another Level 4 lockdown. But as has always been the case at DCM, we found a way to make this work – and were able to continue to vaccinate those who need it most at a second vaccine day during lockdown. Here DCM’s Director, Stephen Turnock, and TAHC Nurse Practitioner/Clinic Lead, Bronwyn Boele van Hensbroek-Miller, talk about their shared commitment to the people who DCM calls taumai*. Before our first DCM vaccine day, we had lots of kōrero with taumai, ensuring they had the information they needed and that all their questions were answered. Here Bronwyn and Stephen lead a COVID vaccine information session at DCM. Stephen: Here at DCM this month, we have been reflecting on human rights – the basic rights and freedoms that belong to every person. As a nation, we have signed up to the Universal Declaration of Human Rights, yet so many of the people DCM supports do not have access to these basic rights. Article 25 states that everyone has 'the right to a standard of living adequate for the health and wellbeing of himself and his family' – including medical care. Our partnership with Te Aro Health Centre (TAHC) is key to providing this care for the people who come through our doors. Bronwyn: Yes, at Te Aro Health, we believe that everyone has a right to maintain good health and to have access to high quality health services. We work to assist those in Wellington’s inner city, with low or no income, and with other barriers to accessing healthcare, to achieve and maintain good health. Our priority is to enrol those who are homeless, those with a history of drug and alcohol abuse and those who have a mental illness. It was a very different world when the first vaccine clinic was held at DCM pre-lockdown. Stephen: Having TAHC and a team of vaccinators offer the COVID-19 vaccine here at DCM has been great for taumai – for them, it's all about accessibility. Having the vaccine available at DCM where they feel comfortable, among people they trust, has been an important factor. Last year, during our first lockdown, Bronwyn and her team went out alongside DCM kaimahi to connect with taumai in emergency housing, offering flu shots and health support. Every week, they are here at DCM, seeing taumai and addressing any health needs they may have: from long-term health issues through to injuries, rapid testing and treatment for hepatitis, and of course their mental health needs. And when we were again not able to open at DCM in Lukes Lane during this month’s Level 4 lockdown, TAHC continued to offer their support including COVID tests from their own health rooms nearby. In the weeks preceding our vaccine days at DCM, we have spoken with taumai, answered their questions and heard them share their own reasons for getting vaccinated. For our first vaccine day, we offered transport to DCM for those who needed it, so that they could receive their vaccine. We provided kai, community and waiata to taumai as they waited with us for 20 minutes after their vaccine. And after this time, we cheered for each person as they left, thanking them for the part they have played in keeping themselves, their whānau and all of us – their community – safe. Bronwyn: And then when we found ourselves in another lockdown, we worked together to find a way to continue vaccinating safely. TAHC enormously values the collaboration we have with DCM so it was great that last week we were again able to offer vaccines at DCM under Level 4 – masked up and safely spaced – enabling dozens of taumai to receive their first dose, and many their second. Rough sleepers who have been very reluctant to be vaccinated came forward and showed such courage. They are doing their part, just as so many other New Zealanders are. Yes, this is just one more example of how we can support the health and wellbeing of the most vulnerable people in our community when we all work together. Last week, taumai were able to safely access a COVID vaccine at DCM under Level 4 thanks to Bronwyn and her team. 24 received their second doses, while 56 received their first. At this challenging time, DCM was also able to support them in other ways. One very vulnerable man received his vaccine, and then we were able to arrange emergency housing for him. <!-- --> "I chose to get vaccinated because..." Our director Stephen led the way and was the first member of team DCM to get vaccinated. "I chose to get vaccinated to not only protect myself and my whānau but also to protect my community and those I interact with on a daily basis. As a middle-aged Māori, I also recognise that we have an increased risk of infection, hospitalisation and death. Therefore if my choice to be vaccinated results in more health resources available for others in need...Tu meke!!!" Some of our kaimahi received their vaccine at DCM – to inspire taumai to get their vaccine too. Delena (Mama Dee) is a member of team DCM who heads out to community centres as part of DCM’s community connections mahi: “I chose to get vaccinated in order to become a safer member of my community – I did it for my whānau, my colleagues at DCM, and the wider community.” Fiona is one of DCM's kaiawhina (peer support workers). She received her vaccine here at DCM alongside taumai. "I chose to be vaccinated because I care about our whānau – both those we support here in this special community which is DCM, and my whānau down south. It was in the back of my mind for a while, but being able to get the vaccine here at DCM – well, it was a no-brainer." Manu was the first of many taumai to receive the COVID vaccine at DCM. "Why did I choose to get vaccinated? I have been coming to DCM for 16 years. It takes 10 years to get to know me! But now I feel comfortable here because I know you all, and you know me. And I was reminded of a verse – 'Evening passed and morning came'. We have all been through some tough times, but now there is something we can do for ourselves and for others." Nicole was also one of the first to line up for a vaccine at DCM. "I chose to get vaccinated because I'm pregnant and I want to protect my baby." Some taumai shared beautiful reflections with us. One man told us: "I know that my ancestors have got my back. I just imagined, 'what if I got COVID and took it back to my marae?' I couldn't face my ancestors... So I looked up to the sky and thought, 'we got this'." <!-- --> Supporting the most marginalised during lockdown DCM kaimahi have been working in designated pair "bubbles", to keep everyone safe. Here George and Jay are all loaded up and ready to hit the road, delivering much needed food support to taumai. At alert Level 4, we have not been able to invite taumai to spend time with us here at DCM, or to meet with them out in the community centres near to their homes when they are housed. However as always, DCM has remained committed to supporting the most marginalised in many different ways. Taumai can get hold of us on a dedicated 0800 number and phones are again available for those who need them. The Outreach team has been heading out on the streets to connect with rough sleepers, while the Aro Mai Housing First and Sustaining Tenancies teams continue to provide a wide range of services to taumai throughout the Wellington region, ensuring they are well connected and supported during this difficult time. Food has been dropped on the doorstep for those who need it most, and emergency housing arranged for those without shelter. Our teams have also been calling taumai to check in with them and see how they are doing. Taumai often tell us that it is this contact and kōrero that they value most; lockdown is a very lonely time for many. If you would like to make a donation to support DCM’s work at this challenging time, go to our website – together, we are doing something very special. Te Riria works from home receiving calls from taumai on our 0800 number (left); taumai like Mahir have been able to receive food support, dropped off on their doorstep by DCM kaimahi (right). <!-- --> *We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well.   Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • June Update from DCM - Together we can end homelessness
      • 96 June Update from DCM - Together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Hearing, homelessness – and being heard Hearing, homelessness – and being heard This month we have marked National Volunteer Week. One of the very special health professionals who volunteer their time at DCM is our long-time audiologist, Dr. Lisa Seerup. We especially want to lift up Lisa and to congratulate her on her appointment as President of the New Zealand Hearing Association. Lisa is committed to using her time in this role to ensure that the most marginalised, the people she supports at DCM, have a voice and are heard. She has learned a lot during her time at DCM, but she has also taught us a lot. “It was Michelle Scott from DCM who initially approached Hearing Association Wellington. Michelle knew that the Māori population have higher rates of ear and hearing problems. DCM does a great job of looking beyond the usual to see what other factors might be contributing to a person not meeting their potential. Hearing issues have a causative impact on a person’s life. No other New Zealand programme for people who are homeless has incorporated audiology services into their support network. I really applaud DCM for the foresight." Photo by Pat Shepherd, One Percent Collective "One of the things I can’t thank DCM enough for is recognising where barriers exist. Out there, barriers are everywhere and for Māori and Pasifika, it can go right back to childhood. The middle ear predominantly affects Māori kids – can you imagine going to school with an ear infection. You can’t hear, and you’re getting yelled at by the teacher. This leads to so many problems later in life, including mental health issues. The data tells us that 60% of people in New Zealand prisons have hearing issues, and this climbs to 90% for Māori in prisons. We know that many of these individuals would not be in prison if they had been able to hear the charges and questions they faced. Nodding and signalling assent is often a way of responding when you cannot hear. It is an honour for me to take on this leadership role in our profession, and to share these learnings and voices with those who most need to hear – decision-makers, funders and the wider community. Because we need to address this together.” Earlier this year, Lisa shared her story and spoke about her work with DCM with our friends at One Percent Collective. We encourage you to read the story in full here. <!-- --> Celebrating three more years Earlier this year we shared a special film clip with you all, inviting you to spend a day both here at DCM, and heading out on to the street with our Outreach team. The difference DCM’s Outreach team makes in the lives of the most marginalised people in our city has again been acknowledged by Wellington City Council. This month they committed to continuing to fund this mahi, along with DCM's work supporting vulnerable Wellington City Housing tenants, for a further three years. Wellington City Council has a long history of work to end homelessness, including supporting DCM in many different ways over the years. They grasped the need to address and end homelessness before any other local authority in Aotearoa, and this has been critical to DCM playing the role which we do in our city. Since 2018, they have partnered with DCM to deliver this Assertive Outreach Programme, whereby DCM kaimahi go out and connect directly with our city’s rough sleeping community. The council’s contact centre manages the notifications and concerns from members of the public, passing them on to DCM. This 'assertive' approach focuses on assisting and encouraging people to exit homelessness, rather than supporting them in maintaining their homelessness. It can take a long time, but we work to build a relationship of trust, in order to connect people with the many wrap-around supports which DCM offers, and with other appropriate services. The hook which gets people to engage may be the removal of pain which comes from a dental appointment at DCM, the ability to access a benefit through DCM’s Money Management Service, or the hospitality and purposeful activity we offer at Te Hāpai. Those with long histories of homelessness can then be supported by our Aro Mai Housing First team to access a home and improve their quality of life. Wellington City Housing tenant Johnny has been supported by DCM over many years. Here Nani from DCM's Sustaining Tenancies team visits Johnny in his whare. At DCM, we understand that ending homelessness means working to ensure that homelessness is rare, brief and non-recurring. Our commitment is not only to those experiencing homelessness, but we also support people at risk of losing their tenancies and falling back into homelessness. Wellington City Council funds and has committed to continuing to fund DCM’s work with the most vulnerable Wellington City Housing tenants, ensuring that they not only sustain their tenancies, but go on to thrive in their lives and communities. This month it is especially appropriate that we lift up Wellington City Council, along with all of our many supporters and partners, for your commitment to being part of the “together”. Together we can end homelessness in our city… We encourage you to enjoy the film clip again: For stories about the work of DCM's Outreach team, including during last year’s COVID-19 lock-down, visit our website. If you are concerned about anyone you see rough sleeping in Wellington, please call Wellington City Council on 04 499 4444 and they will let us know. <!-- --> A place called home Earlier this year while most of us were enjoying a break or summer holiday, we were able to treat some of our taumai* to an outing, thanks to your generosity. One of those people was Dylan. Since that time, we have had even more to celebrate, as Dylan is now housed. It has been a long, long journey for him, and so many people and organisations have been part of this journey – including Te Aro Health Centre, several mental health services, Kāinga Ora, Emerge Aotearoa, and many different workers and supporters at DCM over the last nine years. From the first DCM worker, DJ, who greeted Dylan on his first visit and supported him over several years, to his current support worker, Jordon from DCM’s Aro Mai Housing First team, we have all been part of something special. Recently Dylan sat down with Deepal from Emerge to share his thoughts and reflections on what it means to him to have “a place called home”. Dylan has asked us to share this with you all. A place called home 'where I wanna be' Being taken-away from my parent’s home as a child to keep me safe, so I’ve been told Made me miss-out a place called home where I wanna be from the very beginning of my life journey From my early recollections under foster home care for rest of my childhood Running-away as a teen looking for the home where I wanna be Having walls of trust, understanding, faith, hope & most importantly, with a roof of ‘Aroha’ of unconditional love to keep me going Living rough on the street & within grey walls of prison cells ever since By losing control of things done influenced by video games, rap music & living in environments of violence & crime I did have short stays at Housing NZ accommodation that sorted-out my homelessness Yet, they never were the home where I wanna be From life of unsatisfactory accommodation, homelessness & destituteness I have now been offered new social housing to help me overcome all the adversities of the past I am looking forward with hope to make it a home where I wanna be a home full of good faith where no dream is impossible, where memory is a garden in which the future grows. <!-- --> How can I help? This month we have marked the shortest day of the year, and we are very much in the throes of winter. We have also been reminded of the importance of home during these COVID times, with Wellington experiencing the added restrictions of Level 2. We would like to be able to lift up taumai who have recently been housed and who are doing the hard mahi to sustain their tenancies and go forward. Many would enjoy having a flat screen television or DVD player, a way to settle and spend time in their whare during the darkest days of the year. If you would like to donate one of these items, please get in touch with Matt. <!-- --> *We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well. <!-- --> Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • October Update from DCM
      • 96 October Update from DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; font-family:inherit !important; font-weight:inherit !important; line-height:inherit !important; } .templateContainer{ max-width:600px !important; } a.mcnButton{ display:block; } .mcnImage,.mcnRetinaImage{ vertical-align:bottom; } .mcnTextContent{ word-break:break-word; } .mcnTextContent img{ height:auto !important; } .mcnDividerBlock{ table-layout:fixed !important; } h1{ color:#222222; font-family:Helvetica; font-size:40px; font-style:normal; font-weight:bold; line-height:150%; letter-spacing:normal; text-align:center; } h2{ color:#222222; font-family:Helvetica; font-size:34px; font-style:normal; font-weight:bold; line-height:150%; letter-spacing:normal; text-align:center; } h3{ color:#444444; font-family:Helvetica; font-size:22px; font-style:normal; font-weight:bold; line-height:150%; letter-spacing:normal; text-align:center; } h4{ color:#949494; font-family:Georgia; font-size:20px; font-style:italic; font-weight:normal; line-height:125%; letter-spacing:normal; text-align:center; } #templateHeader{ background-color:#0f288b; background-image:none; background-repeat:no-repeat; background-position:50% 50%; background-size:cover; border-top:0; border-bottom:0; padding-top:54px; padding-bottom:54px; } .headerContainer{ background-color:transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:0; padding-bottom:0; } .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ color:#757575; font-family:Helvetica; font-size:16px; line-height:150%; text-align:left; } .headerContainer .mcnTextContent a,.headerContainer .mcnTextContent p a{ color:#007C89; font-weight:normal; text-decoration:underline; } #templateBody{ background-color:#transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:27px; padding-bottom:54px; } .bodyContainer{ background-color:#transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:0; padding-bottom:0; } .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ color:#757575; font-family:Helvetica; font-size:16px; line-height:150%; text-align:left; } .bodyContainer .mcnTextContent a,.bodyContainer .mcnTextContent p a{ color:#007C89; font-weight:normal; text-decoration:underline; } #templateFooter{ background-color:#333333; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:45px; padding-bottom:63px; } .footerContainer{ background-color:transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:0; padding-bottom:0; } .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ color:#FFFFFF; font-family:Helvetica; font-size:12px; line-height:150%; text-align:center; } .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; width:100% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer{ min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImageGroupContent{ padding:9px !important; } } @media only screen and (max-width: 480px){ .mcnCaptionLeftContentOuter .mcnTextContent,.mcnCaptionRightContentOuter .mcnTextContent{ padding-top:9px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardTopImageContent,.mcnCaptionBottomContent:last-child .mcnCaptionBottomImageContent,.mcnCaptionBlockInner .mcnCaptionTopContent:last-child .mcnTextContent{ padding-top:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardBottomImageContent{ padding-bottom:9px !important; } } @media only screen and (max-width: 480px){ .mcnImageGroupBlockInner{ padding-top:0 !important; padding-bottom:0 !important; } } @media only screen and (max-width: 480px){ .mcnImageGroupBlockOuter{ padding-top:9px !important; padding-bottom:9px !important; } } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } More than 100 taumai showed they counted when they voted at DCM during October’s election I count, I matter, I vote! It has been a very special month at DCM. Many of you have been following the journey our taumai have embarked on, enroling to vote, discussing the issues and practicing voting. The polling booth at DCM during election week capped months of activity designed to inform and motivate taumai to have their say. More than 100 taumai showed they counted when they voted at DCM, and many others voted in their own communities. And yes, for many of them, it was the very first time they had voted. We know you want to hear much more about how this has gone, more than we can share in this brief update. And so we invited DCM kaitautoko (supporter), Lee-Anne Duncan to spend some time with us during election week and to help us tell the story. Lee-Anne spoke with several taumai, and you will enjoy reading their reflections. Click here to read this story! And here we also introduce you to some more taumai who voted at DCM. Pete was the very first person to vote in the General Election at DCM’s polling booth. Pete has been supported by DCM for many years; he is now housed and our wonderful Sustaining Tenancies team work very closely with him. Pete had never voted before. Rochelle has begun doing some paid work at DCM this year, and this has made her think about the example she is setting to other taumai. “This was the first time I have voted, even though I’ve always encouraged my children to vote. I’ve been thinking about our taumai, and seen how easy voting has been for them. I wanted to take part, as they have been, to help set an example as a peer support worker. My kids said ‘Good on you mum’! It felt really, really good to vote, and have my voice heard.” Tony grew up in Iraq, and has faced many challenges in his life. English is also not his first language. Aileen from DCM’s Aro Mai Housing First team is Tony’s keyworker, supporting him to settle in to a home and to work through other issues so that he can thrive in all aspects of his life. Aileen was able to go in with Tony to support him to vote. Tony was very proud, keen to have his photo taken and happy for us to share his photo with you. Many of you know and love Te Amo and so you will understand how thrilled we were that he was able to vote here at DCM. Te Amo has voted before, but has sometimes found the experience difficult and frustrating. At DCM's polling booth, he was in a place he knows well and had the support of people he knows well, to ensure that his voice was heard. <!-- --> Celebrating with Seasonal Kai Voting week at DCM ended with a special celebration, and an acknowledgement of the courage of taumai who had voted for the first time ever, or for the first time in a long time. This day was chosen for kōanga seasonal kai, when the community comes together to share food and mark the change of season. This time the kai was provided by the Press Hall food court vendors. It was a very fitting way to lift up all of those who had voted, and all those who had supported them to do so. <!-- --> Foodbank appeal – can you help? DCM Christmas Foodbank Appeal Saturday 21 November 2020 Here at DCM, we are very reliant on the two large annual Foodbank Appeals to keep our shelves stocked. However this year, the winter appeal was unable to proceed, as it coincided with the COVID lock-down. This year’s Christmas Foodbank Appeal will therefore be even more important than ever. We need a large team of volunteers to play a variety of roles on Saturday 21 November – can you help in this way? Please get in touch by emailing matthew@dcm.org.nz We also encourage you to head down to New World at Chaffers, New World Metro on Willis Street, or New World Newtown on this day – and to encourage your friends and family to do the same. You can pick up a copy of our shopping list from one of the volunteers and select some items to purchase, for us to share with our taumai over the busy Christmas and summer period. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? 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        • Newtown, Wellington, Wellington City, Wellington, New Zealand (OpenStreetMap)


    • August Update from DCM
      • 96 August Update from DCM p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; font-family:inherit !important; 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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Together we can end homelessness When this is all over, what would you like to do differently? In our last update, we shared with you some of our taumai’s* reflections on the challenges and the positives of the COVID lock-down. Taumai also reflected on the future, and what they might like to do differently. DCM open but doing things differently at alert level 2, August 2020 Taumai spoke about the difference being housed – in emergency housing or a permanent whare – had made, and their desire to sustain this:   “No going back onto the streets” “Stay committed to the process - settle down, look at me!” “Stay in a home, and we can do it because we have done it here.” Some of the things taumai spoke about doing differently after lock-down were focused on habits they did not wish to return to, while others identified new habits or skills they wish to focus on. “I will try not to go begging; that habit”  “Hopefully go out more and be more assertive about finding work, or studying”  “I want to do some exercise” “I want to keep buying groceries and cooking – it’s a good habit” “Try to do more – access services myself because I was not aware of what support I could get, but now I do.”   As we in Aotearoa have moved back in to COVID-related restrictions this month, here at DCM we can celebrate having so many of our taumai safe and warm in their own homes or emergency housing. <!-- --> I absolutely love working at DCM Would you, or someone who you know, like to come to work with us here at DCM? We are currently advertising for several kaimahi roles here. This is a great place to work – but don’t just take our word for it! Alex Talivai started at DCM last October. This week, she shared her experience and reflections with us, including the things she has most enjoyed about working here:   Every day is different. I love the variety. I love the challenging personalities of our taumai. I enjoy seeing the regulars in the morning. I absolutely love my colleagues here at DCM. I love that DCM and our leaders are all open to change and to kōrero; we can question and discuss things, make suggestions, do things differently. I enjoy the waiata and karakia in the morning – it really does prepare us for the day – and again at the end of the day. It is cleansing, an opportunity to release the day, not take things home with you.   We asked Alex what she would say to anyone considering coming to work at DCM. She replied:   If you have a heart for it, go for it!! To put it bluntly, if you don’t take up an opportunity to be part of this team, you are a fool! You really can make a difference to someone’s life.   You can read Alex’s story here. For more information about the roles we are recruiting for, click here. Please share these opportunities widely! We really need people with big hearts to work alongside our taumai, supporting them to thrive in their homes and their lives. <!-- --> Thank you, Wellington! “Together we can end homelessness” – every month we are lifted up by the support DCM and our taumai receive from the people of Wellington. Last week, we were contacted by Pat who offered to make masks for our taumai. We have been giving these out, and including them with food support deliveries. Taumai can now use public transport, and are able to feel confident in other spaces where there are groups of people. We are also housing several people each week – moving them in to their own homes. Prue purchased some brand new linen as a house-warming gift for one of these taumai. If you would like to provide a gift of new linen for another taumai, please keep the docket so that we can provide you with a receipt for tax purposes. *We call the people we work with taumai, meaning to settle. This reflects the journey we embark on together to become settled, stable and well. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? 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    • May update from DCM - together we can end homelessness
      • 96 May update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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text-align:center; } #templateHeader{ background-color:#0f288b; background-image:none; background-repeat:no-repeat; background-position:50% 50%; background-size:cover; border-top:0; border-bottom:0; padding-top:54px; padding-bottom:54px; } .headerContainer{ background-color:transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:0; padding-bottom:0; } .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ color:#757575; font-family:Helvetica; font-size:16px; line-height:150%; text-align:left; } .headerContainer .mcnTextContent a,.headerContainer .mcnTextContent p a{ color:#007C89; font-weight:normal; text-decoration:underline; } #templateBody{ background-color:#transparent; background-image:none; background-repeat:no-repeat; background-position:center; background-size:cover; border-top:0; border-bottom:0; padding-top:27px; padding-bottom:54px; } .bodyContainer{ background-color:#transparent; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Here at DCM, we have been determined to do whatever it takes to support our taumai during the COVID crisis. Doing things differently Here at DCM, we have been determined to do whatever it takes to support our taumai during the COVID crisis. For many of us, this has meant taking on different roles and tasks. In our March update, we saw Rob from our Outreach Team manning DCM’s new 0800 number phone support service for our taumai from his home. In our April update, we saw how DCM and Westpac kaimahi immediately worked together to enable our taumai to access their money during lock-down. Today we talk to Paula, a team leader on our Aro Mai team, about the fantastic work she and her team have been doing during this time... Paula As soon as we learned that lock-down was imminent, my team and I had to rapidly shift our focus – from supporting people with long histories of homelessness into permanent housing, to getting people off the streets and in to emergency housing. Together we can end homelessness – yes, this is always what it comes down to. The success of this work has been built on collaboration – in particular, between the government, government agencies and organisations like DCM. Prior to the lock-down, the whole process around emergency housing was slow and complex, but to respond rapidly to the COVID challenge, we were able to work together to rapidly improve and expedite the process. HUD* immediately stepped up; like us, they quickly shifted their focus, organising emergency housing and entering in to contracts with motels and the like, to ensure that the spaces we needed would be available. MSD were regularly in touch with us, asking us what we needed and supporting our work every step of the way. We received referrals from many different sources – from DCM kaimahi and our Outreach Team, but also from Wellington City Council, the police, Probation Services, the hospital and from mental health nurses and services. When it came to placing these people in emergency housing, I was able to work closely with Regina – another key to our success. Reg has been at DCM since 2011; she knows a lot about the most marginalised people, and often knows their story. She offers insight into what will work for them, and what the issues are. Together we could determine the right location, mix of people and a plan for the management of each location. Regina You asked me what success has looked like. To begin with, people have settled and stayed in their emergency housing, and this has actually enabled us to be true to our kaupapa, and to our commitment to Housing First. We have been able to engage with taumai, see them regularly and go forward together. People who have been homeless and who were not on our radar at all have stepped forward. With street begging not an option, limited toilet facilities and with drop-in spaces closed, emergency housing has become much more attractive to those who have been rough sleeping in our city. Now we are in touch with them, building relationships, getting their names on the housing register and – yes! – moving the first of them on in to permanent housing. So it has been a change in focus for me and my team, but ultimately, it has totally supported our over-riding goal as a team and an organisation which is committed to a Housing First kaupapa. *Ministry of Housing and Urban Development (HUD) <!-- --> From emergency housing to a permanent home DCM kaimahi helping taumai move into a permanent home Yes, as Paula says, we can now begin to share the stories of people who have already moved from emergency housing into their own whare. A has had a long history of engagement with DCM; he has been a regular at Te Hāpai, we have supported him to sort his benefit and to get his name on the housing register, he has had dental appointments, seen Te Aro Health nurses and received food support at DCM. A is a very pleasant, quiet and unassuming man who doesn’t ask for support and values his independence. We initially got an emergency housing room for him at AC International; it was immediately clear that a shared place like this didn’t work for him. There were too many people – A was accustomed to living in the bush on his own. We were then able to get him a self-contained place where he could be independent, but where there are also other taumai we are working with. Together, they have formed a very supportive community. They have been company for one another, and have been able to provide advice and support to one another. Dominic from our Aro Mai team then stepped up to support A in to a permanent home. DCM has a strong relationship with Wellington City Housing, and we were able to get A a WCH tenancy – yes, last week, he moved in to his own home. He can walk in to town, and has friends and supports close by. Dominic will continue to check in with him regularly, but A is enjoying the independence that is so important to him. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • April update from DCM - together we can end homelessness
      • 96 April update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Reaching out to the most marginalised – during lock-down Reaching out to the most marginalised – during lock-down Natalia and Chris catch up with Mark in Te Aro Park During the COVID crisis, the priority for DCM’s Street Outreach team has been connecting with people rough sleeping or who are sleeping in their cars, and getting them in to emergency accommodation. “Government and other agencies worked together to rapidly increase the supply of emergency housing in response to the pandemic, and so we have been able to get rooms for many of these people, some of whom were not even prepared to consider such an option before the lock-down,” explains Outreach team leader, Natalia. “At DCM we often talk about 'Ki te hoe' or 'pick up the paddle'. What is it that motivates someone to finally pick up the paddle and do what it takes to get off the streets and into housing? In this case, concerns about limited access to food and toilets during lock-down, seeing that there weren’t the same opportunities to supplement their income through street begging with the streets empty, and being offered appealing accommodation, including new facilities, some of which also provide three meals a day. COVID-19 and the lock-down have offered us a unique opportunity in our work to end homelessness.” With a growing group of rough sleepers in emergency housing, the Outreach team can now prioritise supporting them to take the next steps. “We are seeing rough sleepers who were very reluctant to try emergency housing, even during the lock-down, now thriving in their new accommodation. The next step is to follow up with these taumai, and to have more kōrero with them about housing. There’s a window of opportunity while we know where they are, to talk about their situations and to do the groundwork to get them on the path to housing.” DCM is totally committed to a Housing First approach; this means that we will work with those we have been able to get off the streets and in to emergency housing, to get their names on to the social housing register and to work together to access a permanent home for them. This is something that for many of them would have been inconceivable a few months ago; but now they have taken a giant step, and this has opened up a whole new world of possibilities to them. Who knew that a time like this could be the greatest support in achieving our goal of ending homelessness in our city? This is part of a longer story about the mahi which DCM’s Street Outreach team is doing during lock-down: read the full story on our website. <!-- --> “Together we can” – find innovative solutions during lock-down Natalia out on outreach during Level 3, speaks to a man outside Westpac on Lambton Quay Some of the most marginalised people in our city have no home, no income and no ID. When these people are unable to access a bank account of their own, DCM provides them with a money management service, accesses a benefit for them and pays their bills; they then receive the remainder of their money by cheque. These cheques have to be cashed at a bank branch. This not only presented a significant problem during lock-down, but was potentially no longer a viable long-term option. DCM approached MSD and Westpac, and together came up with a solution which will make a difference in the lives of the poorest people during the current crisis and well beyond. Instead of receiving a weekly cheque, these people are now able to use a payment card supplied by Westpac. “Usually this would take a couple of months to organise, but we expedited it within two weeks so that these people could have their money,” Transactional Solutions Manager at Westpac, Julia Hopkins, says. It works like a debit card but is called a ‘prepaid card’ so DCM can put the amount of discretionary income which would have previously been paid out as a cash cheque onto the card, and the person can spend up to that limit. This is a fantastic step change, as we have grappled for some time with the problem of how to continue to deliver our money management service when cheques are ultimately phased out. The new initiatives which have enabled us to continue to support the most marginalised people in our city during the COVID-19 pandemic, also offer long-term benefits and solutions for our taumai.   Ehara taku toa i te toa takitahi, he toa takitini – Success is not the work of one, but the work of many. <!-- --> “Together we can” – an important conversation and shared commitment This morning the entire DCM team was thrilled to have the opportunity to meet with our local MP and New Zealand’s Minister of Finance, Grant Robertson – that’s 32 of us participating in a Zoom hui! We were able to share with him some of our learnings from recent weeks - the positive things and the challenges - and we were all uplifted by his responses. We updated Grant on the practical and innovative ways that DCM has responded to the crisis, and shared some of the positives, including: the speed at which a whole new stock of emergency housing has been made available, and  the excellent way in which the partnership between DCM, government, MSD and HUD, and other community agencies, has been working. Everyone has had a can-do attitude. Amongst the concerns we were able to raise:  The need to increase the stock of permanent housing, for people to move from emergency housing into their own homes During lock-down it has become clear that the level of substance misuse is larger than even we knew, and we will need more specialist drug and alcohol support in the future There are gaps around the integration of people exiting prison. During lock-down, we have had a significant number of taumai come to us direct from prison, including people who have served long prison terms sent to us to house in emergency housing. Grant acknowledged the courage and compassion that DCM has showed as we have kept working with vulnerable people. He spoke about a commitment to “Build Back Better” across a range of domains – from inequality and income support to a low carbon future.  And he invited DCM to be a part of this: “In the midst of this crisis, there is also a chance to look out to the horizon. We get to re-set things a bit; there is an opportunity here, and we need your help to co-design this new future.” Stephanie thanked him, accepted his challenge and issued another on behalf of DCM: “Thank you for the leadership you and the Prime Minister have shown to us as a nation. You have made bold decisions for us and you have shown the world this can be done with compassion and kindness” ... “Grant, we don’t want anyone to go backwards from here. Your government has often spoken about going hard, going fast. We have seen rapid decision-making and the benefits of this; let’s continue to go hard and go fast to end homelessness.” <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • March update from DCM - together we can end homelessness
      • 96 March update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } March update from DCM - together we can end homelessness COVID-19 Supporting our taumai at this most challenging of times What a month it has been – for DCM, our taumai, and all of New Zealand. Is it just us, or does the first half of March seem so long ago, almost like we were living in a different world? Here at DCM, we are totally committed to finding new and different ways of working, so that we can continue to support people who are experiencing homelessness or who are at risk of homelessness throughout the COVID-19 crisis period. Doing things differently at DCM – Dom supporting taumai with Money Management in the courtyard, and Rob manning our 0800 number service for taumai from his home. It is important that we are able to provide appropriate levels of support related to the assessed vulnerability of the taumai. We have identified a group of the most marginalised taumai – these have been assigned to a support team and they will be supported across a number of key domains, including money management/access to income, food support, emergency housing, connection to mental health supports, and access to medication. Kaimahi are also rostered to share the task of supporting rough sleepers into emergency housing over this period. Where possible, kaimahi are keeping in touch with taumai who they are keyworking by calling them on the phones we have provided them with; we have also set up an 0800 number for taumai to call us on. As always, as we are able to lift up our taumai, in turn they lift us up; it is something very special to be part of this important mahi. As Stephanie reflected at the end of a very different Monday afternoon Foodbank session this week: “It has truly been very moving to be able to support our taumai at this time. Today a number of people came to us for food support. We were able to send them away with a generous selection of canned and dried foods, fresh fruit and veges, bread, milk and frozen meals. But more than that, we reminded them that we are still here for them, that so much has changed, but DCM is only a phone call away. As we spoke with taumai out in Lukes Lane, with spaces set up to ensure that we maintained and modelled safe distances, we asked them how things were going for them. People were in tears, they were so touched by the support and community that DCM continues to offer them.” Many of you have made donations for us to purchase phones for our taumai – one of our key responses to keeping in touch during this difficult time. Every day we hear uplifting stories from our kaimahi about taumai who have received and are using these phones. Nani shares one below, about a man who says very little. At the other extreme, yesterday Natalia received a very lengthy and reflective text from a man she has provided with a phone. He ended the text with this reflection – we couldn't have put it better ourselves: "We need to remind ourselves how lucky we are to be in Aotearoa, not only are we pioneers of the world, adversity brings us together. History has proven that. Maybe this is what we need to get us all together, to build again real communities". <!-- --> How can I help? When our seasonal kai for autumn (ngahuru) was not able to go ahead earlier this month, the wonderful people from Wellington’s Sikh community who were to prepare this community meal for our taumai, brought down 100 delicious pre-cooked meals, which we were able to hand out at our Foodbank. We have always known that DCM sits at the centre of a community that is totally committed to supporting us in our work to end homelessness. But at times like this, we are reminded of it daily, as so many of you have got in touch to ask what you can do to help. And of course your support is needed now more than ever. And so we have put together some thoughts on how you can continue to be involved during this lock-down period.   Click here to find out more. <!-- --> "It's Nani calling!" The Sustaining Tenancies team - Moses, Sia, Poutalie, Alan and Nani. This photo was taken 11 March at a mihi whakatau to welcome new team member, Poutalie. A few short weeks later, it is difficult to believe that we were all able to stand so close together just the other day! This year, we are introducing you to some of our kaimahi, the amazing team of people here at DCM who support taumai to access and sustain housing. Nani joined DCM's Sustaining Tenancies team last September. This team works with people at risk of homelessness, supporting them to sustain their tenancies and thrive in their homes. Tell us a little more about yourself, Nani. My full name is Utuagiagi Taupau; Utuagiagi is the name of my iwi on the island of Salua Manono Tai, and Taupau is my dad’s last name and title name. I love my Samoan culture, it has moulded me as a person and taught me all about love and respect, not only for myself but for all those who I come face to face with. I went to school just down the road from home: Russell School, Brandon Intermediate and – the best days of my life – Porirua College. What have you most enjoyed about your time at DCM so far? I’ve enjoyed meeting new people every day. It's also amazing to be able to work with and learn from my amazing team leader, Sia Toomaga. She continues to empower and encourage me to do better and I am very grateful for this. Your favourites... Food? Spicy fried chicken, taro, mum’s chop suey. Sport? Volley ball, touch and rugby. Film? War Room. Thing to do as a child? Playing gutter ball and of course eating. Whakatauki? “Ua fuifui fa’atasi ae vao ese’ese” – “We are from different parts of the forest, but connected in one cause”. At DCM we often share “moments” from our interactions with taumai. What’s a special “moment” you enjoying sharing with others? D is a man who doesn’t say very much. As you know, we have been working hard to provide our taumai with phones – this is so important at this very challenging time for everyone. I gave D his new phone, and I called him to test it. As his phone rang, my name came up as the caller, and he says very loudly: “Hey, it’s you; it’s Nani calling!” This was a moment for me, because D really only responds to his voices, or says yes and no. Yet here he was speaking to me, and using my name. Love it. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. 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