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    • Ngā Kōrero - Latest Stories from DCM
      • Ngā Kōrero - Latest Stories from DCM Wellington Mayor Tory Whanau joins DCM's Outreach team, checking in with people who are rough sleeping in the city communities where whānau are housed, connected, valued and thriving About Us Contact Reaching out with the Mayor GUEST WRITER: LEE-ANNE DUNCAN DCM’s Toro Atu (Outreach) Team were delighted when Wellington Mayor, Tory Whanau, accompanied them as they checked on people sleeping rough on the city’s streets. She declared herself “an advocate” to see their heart, passion – and impact. “Kia ora, gidday, would you like to say hello to the Mayor?” says Rowan McCardle, introducing a man sitting in Te Aro Park to the Wellington Mayor, Tory Whanau. The man – who Rowan knows well from his visits to DCM – is keen to chat, almost flirtatious, from his spot in the bright afternoon sun. After a quick chat, Tory, Rowan, and her co-worker Clifton Raukawa, head down to Courtenay Place responding to a notification just through from the Wellington City Council. A woman has been rough sleeping outside a business on Courtenay Place, and while it’s sunny, it’s June, so it’s chilly. “She has only a thin blanket, and the person who notified the council about her is concerned,” says Clifton to Mayor Tory, reading off the email on his mobile phone. “We know this woman. She’s been away but must be back in town, so we will need to see how we can support her.” The WCC email notification is great timing as this is exactly what Rowan and Clifton, workers from DCM’s Toru Atu, or Outreach Team, want to show the mayor – how DCM responds when a member of the public calls the council to report concerns about someone sleeping rough. It’s a service the council helps fund. It’s also not great timing – the woman’s blankets are spread out in the lee of a post box, but she is nowhere to be seen. “It’s okay, I’ll circle back in a few hours. She won’t have gone far,” says Clifton. He’s troubled though. As the woman has been out of town for some time, she’s no longer eligible for emergency housing here and must start the process again. Clifton’s already thinking about how he can support her, ensuring she’s connected in with DCM’s Aro Mai Housing First team. Tory and Mere – Photo by Damon Keen. Rowan, Clifton and the Mayor (and, yes, a couple of photographers and journalists) continue down Courtenay Place. Within a few steps, Rowan spots another familiar face. “Nanny! I haven’t seen you in ages! Kia ora!” It’s Mere, whose face is also familiar to Wellingtonians who spend time at this end of town. However, for some weeks her usual spot outside the St. James Theatre has been vacant as she’s been settled into a rest home. Rowan introduces the Mayor, and Tory and Mere sit down on a bench to discover their whanaunga – who they know in common. It doesn’t take long to find connections, to the evident delight of both. “DCM worked with Mere for a long time to get her into the rest home,” says Clifton. “We had to build a lot of trust with her, but she agreed to go and it’s clearly agreeing with her. She’s looking really good.” Nonetheless, here she is back on Courtenay Place? “Yeah, but that’s her social connection. Coming here to chat to people, to connect with her friends, that’s what she knows. But now we know she’s well housed and cared for, so that’s okay,” says Clifton. Some of the people street begging are housed, but having a house costs money. Benefit payments don’t go far, and often street beggars aren’t physically or mentally able to work. Being on the street supplements their income, but, also, like Mere, gives them the chance to meet up with their mates. Clifton has his own experience of homelessness. Living and working in Auckland, he was visiting Wellington when the COVID-19 lockdowns began. Suddenly, he was homeless and jobless. Luckily, he found a flyer for DCM, which found him housing, then offered him a job as a peer support worker, as DCM values lived experience. Clifton is now studying to bring theory into his practice. Like Rowan, he loves his Outreach work, as tricky as it is at first to bowl up to people who – quite honestly – might tell you to bugger off in no uncertain terms… Clifton - Photo by Juan Zarama Perini. A little further down Courtenay Place, the trio have a quick chat with Mark. With everyone they meet it’s a quick, “Kia ora, how are you, how’s it going?” Much of their work is making repeated connections, building trust, finding the right supports at the right time, even after someone is housed, like Mark. He was rough sleeping but now is permanently housed and being supported by DCM’s Noho Pai (Sustaining Tenancies) Team, as keeping house is tough when you’ve not had to do housework, be a good neighbour, or pay bills for quite some time. The Outreach Team were lucky with the weather the day they took Mayor Tory for an up-close look at their mahi. On the streets of the capital city, the days are not always so clement. Wellingtonians are generally compassionate people, they want to help, and the way many action that support is by handing over food, money, blankets, clothes. “But that’s short-term assistance, which actually makes their situation more long-term,” says DCM Director, Stephen Turnock. “It teaches people they can get money and food by street begging or rough sleeping. At DCM, we are about providing long-term change. So we say, if you want to buy kai or provide support to people on the street, then look at donating to DCM. You’re still helping by ensuring people who are trained to engage will work with that person long term to get more sustained outcomes than just that brief moment where you give someone some lunch.” DCM’s Outreach Team approach street beggars and rough sleepers with nothing more than a warm smile – and often, like Clifton, their own lived experience of homelessness. Every week day they’re out on Wellington’s streets, in all weather, stopping and chatting to people they already know by name, and, importantly, scanning for people they don’t know. If so, they will approach them, encourage them to come to DCM to access the many support services available at Lukes Lane, and get connected with social agencies, all in the one place. Social Issues reporter Hanna McCallum (left) wrote this great article about Outreach in The Post – Photo by Damon Keen. The other thing Wellingtonians can do, especially as winter grips tighter, is call the Wellington City Council on 04 499 4444 if they spot someone sleeping rough on the street, in the bush or in a car. After that call, a ‘ticket’ is created and emailed to the Outreach Team. The team receive at least two a day, but sometimes 10, usually numbering between 90 and 120 notifications a quarter. Sometimes notifications are for the same person, showing people are really concerned. After receiving the notification, the team races off to try to connect with the person, wherever they are across the Wellington region, whether out on the streets or tucked in the bush. “The team’s tagline is ‘Whatever it takes’,” Stephen says. “If they’re told to go away, they’ll respectfully keep checking back in, and usually the person will come into DCM. When they do, that’s a great win for the team. “For people experiencing homelessness, the value our team brings is showing them that someone in the community cares. For the wider city, our team is about recognising that the people we see rough sleeping are people. Yes, they might have some issues, and they come with a history, but they’re so much more than that. Our team brings that insight and knowledge to the wider public.” Walking out with the team has also brought insight to Tory Whanau. The Outreach Team has been walking the streets since 2016, with Wellington City Council providing funding for the team since 2019. Mayor Tory is more than reassured it’s money well spent, and she – like DCM – is perplexed no other council in Aotearoa New Zealand does anything similar. Her walk-out with the team has spurred her to urge other Mayors to follow suit. “Until you come out here and see what the team does, you don’t really see the value. I can see that clearly. Until all the systems are fixed – mental health, welfare, housing, which are all long-term issues – homelessness won’t go away. As a society, we need to have more compassion and see the human side of homelessness. If more of us know the people sleeping rough on our streets, we would be more compassionate and understanding. This city is also where they live.” Tory and Rowan – Photo by Damon Keen. Stephen is equally warm about the council’s support. “Everyone there is truly invested in the social wellbeing of our people. There’s a continued and genuine passion that’s shared about these vulnerable communities. That, I would say, is the primary reason the Outreach mahi exists and is so well supported here in Wellington.” The final stop on Mayor Tory’s tour is for Rowan to check in on a young woman in her early 20s, ‘living’ behind a piece of cardboard down an alleyway an arm’s length from Wellington’s home of high culture, the Michael Fowler Centre. Her behaviour – caused by a history of trauma, mental illness and drug addiction – has seen her evicted from emergency housing, which means she’s no longer eligible for it. So, if she’s not on the psychiatric ward, she must live on the street or with her abusive boyfriend. Usually, she prefers the street. Rowan walks up to the cardboard, calling the young woman’s name. After a few words, Rowan’s back. She wasn’t up for talking today, but Rowan knows they’ll likely see her tomorrow at DCM, at Te Hāpai, where people can come for a cuppa, a chat, and have any health, addiction, housing, benefit and money issues dealt with, and maybe collect some kai from the Foodbank. “She’s engaged with us and we have a rapport with her. If we don’t see her, someone from our team will look for her. We’ve got her working with Aro Mai Housing First, so hopefully we can find her a permanent home soon.” And from there, the Sustaining Tenancies team will step in, guiding this traumatised young woman to keep her home. Photo by Juan Zarama Perini. Back at DCM in Lukes Lane, Mayor Tory Whanau is vocal in her admiration of what she’s witnessed. And she’s hopeful more Wellingtonians will call the council if they see someone street begging or sleeping rough this winter, rather than handing over food, money, blankets, clothes. “It’s been great to be here and see the notification process in action, and then to see the heart Rowan and Clifton have when they approach people in response. That’s how they deserve to be treated. I was already a big supporter of DCM but being out here today has taken it to the next level. “Seeing what’s happening here, and meeting the people, hearing the stories, it brings it home to me even more. If more Wellingtonians could experience what the Outreach Team sees each day, they would have a greater understanding of homelessness, and how we must protect our most vulnerable.” Lee-Anne Duncan is a freelance writer and editor who has written many stories for DCM, such as ‘We count, we matter – and we vote’, the 2020 General Election at DCM, and ‘Right at Home’, the story of Arthur. Thank you Lee-Anne for hitting the streets with Tory and the DCM team. It’s getting cold out there As we have shown in this story, help is just a phone call away. If you spot someone sleeping rough on the street, in the bush or in a car, call Wellington City Council on 04 499 4444 and they will notify us. You can also help by telling all your friends and whānau about DCM and our important work in Wellington with those who need us most. Please forward this email on. Because together – with your help – we truly can end homelessness in our city. Support DCM Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCM PO Box 6133 Marion Sq Wellington, Wellington 6011 New Zealand Add us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • Ngā Kōrero - Latest Stories from DCM
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} .footerContainer .mcnTextContent a,.footerContainer .mcnTextContent p a{ color:#FFFFFF; font-weight:normal; text-decoration:underline; } @media only screen and (min-width:768px){ .templateContainer{ width:600px !important; } } @media only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important; } } @media only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnRetinaImage{ max-width:100% !important; } } @media only screen and (max-width: 480px){ .mcnImage{ width:100% !important; } } @media only screen and (max-width: 480px){ .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCaptionBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnImageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRightTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRightImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRightTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardRightImageContentContainer{ max-width:100% !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } From a bus stop to a whare by the beach – Michelle’s story communities where whānau are housed, connected, valued and thriving About Us Contact Kia atawhai – Be kind On the road with DCM's Aro Mai Housing First Hutt Team  DCM's Aro Mai Housing First Hutt Team led by Barrie (left), with Karen, Te Paki, Ashleigh, Cindel and Daniel, at the office in Kokiri, Seaview, Lower Hutt. (Not pictured: Luisa.) DCM is well-known for the work we do in Wellington, but did you know we have a team working in the Hutt? Since July 2020, our Hutt team have been part of the Tākiri Mai Te Ata Whānau Ora collective, providing services to people who are experiencing homelessness in the Hutt Valley.   Based at Kōkiri Marae, our Hutt team are part of the wider Aro Mai Housing First whānau, and they remind us of an old DCM saying, “We might be small. But we are working on some of the biggest problems facing our city.” Along with providing Housing First services, the Hutt Team do Outreach work, and collaborate with Wā Kainga to ensure the whānau they are working with remain housed, and that no one falls through the cracks.   In this month’s update, we are using the motto Kia atawhai (Be kind), and it is thanks to the kindness of the people of the Hutt Valley, and the hard mahi of our amazing Hutt Team, that we have been able to see people like Michelle thrive. <!-- --> From a bus stop to a whare by the beach – Michelle’s story It was just before the pandemic when Alex and Paula from DCM’s Aro Mai Housing First team managed to meet with Michelle at a Lower Hutt café. Michelle presented as very tidy, and happy to sign a consent form so the DCM team could work to help get her housed. She listed her address as ‘Waterloo bus stop’. Michelle was very thin, and it was clear she had been roughing it for a long time.   The meeting came about due to the concern of the general public in the Hutt for Michelle’s wellbeing, which led to many calls to Hutt City Council for a response. Soon after the meeting, Michelle disappeared again, as her mental health challenges took hold once more.   Alex did not give up, searching for Michelle at some of her favourite hot spots, such as MIX, a service supporting those experiencing mental health distress, where Michelle could have a hot meal and charge her phone. Michelle was also a regular at the local library, where the staff knew her well. Michelle with her current key worker Daniel Patelesio. It takes a team to support the whānau we engage with, and others who have supported Michelle include Alex, Paula, Charloh, Kat, and Te Paki. Michelle was sighted sleeping in doorways and on a mattress a member of the public had given her. The public continued to make multiple notifications to the Hutt City Council. Everyone was worried about her wellbeing. When Alex finally found her again, Michelle did not remember her – she could not even recall that they had met.   This is a very familiar story for the DCM team. Mental health is an ongoing issue for many of the people we engage with, who often suffer from trauma and undiagnosed disorders.   Another familiar story is how the pandemic helped many of our whānau move into housing for the first time in a long time. This was true for Michelle too – because without any of the usual supports available to people out on the street, and with services such as libraries closed, emergency housing suddenly became a necessity.   DCM does not believe that emergency housing is a good solution for New Zealand’s housing crisis, and though it temporarily provided Michelle with a roof over her head, it was a struggle in many ways. Michelle became unwell and ended up in hospital, but by this time – mid-2020 – DCM had established a Housing First team in the Hutt Valley. While Michelle was in hospital, Vicki, an Emerge Aotearoa tenancy manager who works with DCM as part of the Aro Mai Housing First collaboration, found her a permanent whare. Michelle was delighted to be able to move in when she was discharged from hospital.   This is where the hard work really started – and it took time for DCM’s vision for communities where whānau are housed, connected, valued and thriving – to become true for Michelle.   By moving people from homelessness into housing, then providing wrap-around support and regular home visits, we uphold people’s mana – and their right to an adequate standard of living as per the UN Universal Declaration of Human Rights. But sometimes, once people are housed, we start to understand what led to their homelessness in the first place. For Michelle, much of our support has been to address her health and wellbeing – other cornerstones of the Housing First concept. Michelle is now housed by the beach, which she loves. Her neighbourhood is great for walking, which she often does during the day to keep fit and healthy. Michelle also enjoys a close relationship with her mother and two daughters who now live nearby.   Michelle’s current key worker is Daniel, who visits regularly. Michelle says she is “Learning to trust people” again through her relationship with Daniel. She now sees how her life has changed in positive ways through her willingness to work with DCM. “I was homeless,” Michelle says, “There is no other way to describe it.”   Daniel has seen Michelle grow, and observed how she has turned her whare into a home. Everything is so well organised. The Housing First team will eventually ‘graduate’ Michelle, as she becomes more confident – and independent.   Meanwhile, the concern of the people of the Hutt Valley didn’t end when they stopped sighting Michelle out on the streets. A DCM staff member who worked with Michelle overheard concerned members of the public speaking about her one day, and was able to inform them that Michelle was now safe, and housed.   It is good to Kia atawhai (Be kind) to people who are rough sleeping or street begging wherever we may see them. But how proud we are to see Michelle go from the Waterloo bus stop, to her very own whare by the beach. WORDS: MIRIAM HENDRY / PHOTOS: SUPPLIED. <!-- --> What to do if you are concerned about someone rough sleeping or street begging You can make a difference! Don't give people money or food when you see them out on the streets. Acknowledge people and, if appropriate, direct them to DCM services. But better still – if you are concerned about someone rough sleeping or street begging, call Hutt City Council on 0800 488 824 or Wellington City Council on 04 499 4444 – and they will notify our team. Together – with your help – we truly can end homelessness in our city.   Support DCM <!-- --> <!-- --> Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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        • Lower Hutt, Lower Hutt City, Wellington, 5010, New Zealand (OpenStreetMap)


    • Ngā Kōrero - Latest Stories from DCM
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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } When we connect with our neighbours, good things happen communities where whānau are housed, connected, valued and thriving About Us Contact When we connect with our neighbours, good things happen Ka tūhonohono te hapori, ka puta ngā hua DCM has been taking part in Neighbours Aotearoa throughout the month of March. Neighbours Aotearoa is all about making connections in your neighbourhood. If we can be a resilient and supportive community, we can make longer-term and more deeply ingrained changes to the social fabric of Aotearoa. At DCM, we have often wondered how we can better take part in our neighbourhood. We work with the most marginalised people in our city. We are so focussed on ensuring our people are housed and supported to become good neighbours – but Neighbours Aotearoa made us ask, how can we as an organisation be good neighbours too? One thing DCM does very well is sing! And so, throughout March, we have been taking our daily karakia and waiata out into the middle of Te Aro Park, inviting everyone to join in. It has been a fantastic experience and we know that much like our location on Lukes Lane, the park also occupies the historic space of Te Aro Pā. It is right and appropriate that waiata should again be heard here. Ka mihi au kit e takiwā o Te Aro Pā. DCM's chess tournament in Te Aro Park. Cesar (top right, in wheelchair) was the winner on the day. A highlight of the month – and year – was a chess tournament held in Te Aro Park in collaboration with Wellington City Council. We had members of Police, Community Law, BGI (Wellington Boys & Girls Institute), Hāpai Ake (Local Hosts), Te Paapori, Barkers Clothing, students from Te Auaha Barbering Academy, and members of the public who happened to be walking past, join in the fun. But it was DCM whānau who scored the most wins, with Cesar at the top of the leader board with 10 wins in total. Nice job, Cesar. DCM kaiāwhina Fabian shares his thoughts about the day: DCM's kaiāwhina Fabian was nervous getting on camera, but here shares his thoughts on Neighbours Aotearoa and playing chess in Te Aro Park with the DCM crew and our neighbours. <!-- --> On the road with the Noho Pai team This month we share the story of DCM’s Noho Pai (Sustaining Tenancies) team. The Noho Pai team work tirelessly to support whānau to sustain their tenancies, to be good neighbours, and to thrive in their communities. Their focus is on ensuring positive outcomes for vulnerably-housed whānau – and sometimes it is very demanding and time-consuming mahi. The team is also there to pick up the pieces when things fall apart. When DCM says we work with marginalised people, this is what it truly looks like. The Noho Pai team have some of the most vulnerable members of our entire community on their books. As a result, we have opted to change the names of the people featured in this story, and we will not share any photos from inside their homes. Delena’s first stop of the day is a tall concrete building owned by Kāinga Ora (formerly Housing New Zealand). A security guard lets her in the front door, where she will visit the small, ransacked flat of someone who will not be home – Marie – because she is in prison. Delena’s task today is to save as much of Marie’s stuff as she can, especially items that are meaningful to her. Kāinga Ora has agreed to store some of Marie’s stuff, but the rest will be dumped. Patsy is a Kāinga Ora tenancy manager and good friend of DCM’s. She lets Delena into the small one-bedroom flat. The place is a shambles, with items strewn everywhere, and graffiti on the walls. The kitchen is a no-go zone. Delena explains that this isn’t entirely Marie’s doing – other people have made themselves at home, causing a lot of collateral damage. Like many of the whānau DCM works with, Marie is extremely vulnerable. She has experienced severe trauma, and lives with a chronic condition that makes socialising with others a challenge. This also makes living in a small, noisy apartment, among many other vulnerable people, a problem for people like Marie. But Marie will not be able to come back to this flat – as Kāinga Ora will not allow people to return. Like many buildings in Wellington, it needs multi-million-dollar upgrades. When Marie finally comes out of prison, all she will be left with are the items Delena can save. Marie is very proud of her clothes, and so Delena focusses on saving the items she can recognise. She puts post-its on other small items, and ensures Patsy knows that Marie will want to keep the peach couch. Marie was very proud of her couch – it will mean a lot for her to see it on the other side. Patsy from Kāinga Ora (left) with Delena. On the top floor of the complex, a number of people are taking part in a weekly café-style lunch. This is a chance for tenants to connect with one another while enjoying coffee and home-baked kai provided by one of the local faith communities. Numerous people known to DCM have come from other complexes to join in the occasion. Ava makes her way around the café with ease. She stops to talk with Douglas – whose story we shared in 2021 – in the rooftop courtyard that overlooks the city. The café is a great opportunity to catch up with people DCM hasn’t seen in a while. Ava also catches up with Patsy from Kāinga Ora about one of her whānau who was not at their flat today, with whom she wants to have a catch-up kōrero. Ava finds her relationship with Patsy essential to her work. When one of Ava’s whānau moved to another property due to circumstances outside their control – without Ava’s knowledge – it was Patsy who helped her reconnect with them at their new address. Also at the café today is Elaine, who is 67 years old and housed at another location. Elaine’s new flat sits by itself and Elaine misses the social connections she was able to make at this complex. It is good to see Elaine, as when she is unwell she will completely disconnect from services. Like a keel, the Noho Pai team know that they can use their friendship with her to help right things again. Elaine loves jigsaw puzzles, and Ava says that she has picked up some new ones for her. The Noho Pai team will pop around to visit her in her whare tomorrow, and while there will check that she is doing well inside her still-new four walls. Douglas with Ava. Across town, Moses arrives at Fred’s place. Fred suffers from schizophrenia, bipolar disorder, and depression. Wellington City Council want to re-carpet Fred’s whare, but he doesn’t trust them, and tradespeople refuse to enter the property due to the state it is in. As a result, Fred doesn’t like letting people into his home – but he opens the door to Moses. Fred seems comfortable with Moses, who is here to try to get him on to the correct benefit. They travel to Fred’s health centre as Fred needs a medical certificate. While there, Moses advises Fred to pick up a payment card from MSD so he can buy a phone and keep in contact with Moses and other important people in his life. These are positive outcomes for Fred today. Moses will broach the subject of Fred’s carpet soon – which will help raise his overall quality of life. Moses. At court, Tipene is stopped by security who ask him to put his possessions in a plastic container, which goes through a scanner. On the second floor, Tipene enters courtroom number 2, waiting for one of the 15 people on his caseload – Dean – to arrive. Dean has been having a tough time since the lockdowns, when his drinking started up after years of sobriety. He is facing charges for an incident involving some friends he has been having a hard time distancing himself from. Dean arrives, and the mood in the room is tense, with the gallery full of others waiting for their turn to be called to the stand. Dean is called, and it is humiliating for him to have to get up in front of so many strangers. The judge speaks first, and then the conversation moves from lawyer to lawyer, and finally to Dean. A date is set for the next stage in the case and Tipene takes Dean aside for a quick kōrero. Dean is relieved to have the support of a familiar face at these proceedings. This is a still from a story about Wellington's Special Circumstances Court, which you can watch on our YouTube page. Delena visits the whare of another person on her caseload – Sarah. Sarah is housed in a Kāinga Ora property, but it’s a standalone house, which Delena explains is a more appropriate fit for Sarah, who didn’t do very well in a housing complex. The lawn is overgrown but Sarah doesn’t have any gardening tools – something the team will get to when they can. Today it’s all about a phone – as Sarah’s phone is not able to make or receive calls. The whare is in a very quiet and isolated spot, and because Sarah also has schizophrenia, it’s important that she can be contactable, but also call for outside help too. Sarah freely talks about being “Under the Mental Health Act”. She sees this as a positive, as when she has an episode, or when things become a bit too much, she knows that she can go into respite care for a time. Delena explains that Sarah’s level of support at the moment is about practicalities such as a working phone. Another need at the moment is a bed. Sarah says she gets $300 a week, but Delena thinks she can access a special grant to get a bed, as sleeping on the floor isn’t ideal. Sarah says she has made a pasta meal, which Delena is delighted to hear. People have different levels of skill, and for whānau like Sarah, it’s sometimes a “two-step process”. In Sarah’s case, that’s successfully boiling the pasta, and adding some pasta sauce. There’s no cheese, but then that would be one step too far – for now. The Noho Pai team - Moses, Kesia, Ava, Penny, team leader Robert and Tipene. (Delena not pictured). Ava makes her way to the outer suburbs of Wellington to visit Hector. Ava has been working with Hector for some time. They see each other every week, and have built up a trusting relationship. When DCM first met Hector, he was sleeping in his car. He is now housed in a Kāinga Ora complex. Hector lives in a barren, windswept location, in dull, grey buildings that house many other vulnerable people. But inside Hector’s whare it’s a different story. Artworks adorn the walls and a coat that Hector is making for himself from unused curtains lies on the floor, a current work in progress. Hector has a Master of Fine Arts and his accomplished creativity is visible throughout his whare. Ava talks with Hector like an old friend, and the conversation flows across topics ranging from religion to kebabs. Hector wants to visit a local community centre, and so Ava drives him over to a bright, vibrant building that stands in stark contrast to the Kāinga Ora complex. Ava asks Hector to give her a call later about a food parcel, and Hector goes to see what’s happening at the centre today. On the road with Tipene (Stephen). Tipene goes to visit one of the most challenging people on his caseload – Trevor. Trevor is no longer able to access his property due to hoarding, and so now sleeps outside. Trevor has made his own campsite from scavenged materials, painted in bright colours. In Trevor’s mind, he had no choice but to build this fortress, with no other housing options available for him – just bureaucratic dead ends. Tipene calls out a greeting, and Trevor answers. They have a kōrero about Trevor’s situation. Trevor is understandably struggling at the moment and feels disenfranchised by the way others within the social sector treat him, particularly mental health services. Tipene often finds himself acting as an advocate for Trevor so that his mana is upheld, as at times he is known to walk out of meetings. Everyone wants the same outcome for Trevor – for him to be sustainably housed, connected, valued and thriving – but right now this seems far away. There are discarded tins of food around the campsite, and Tipene asks Trevor if he needs a food parcel with easy-tear tabs. Trevor says he is OK for now, and Tipene says that he will catch up with him soon. It is hard to leave Trevor behind on what has turned into a cold, wet afternoon. <!-- --> These are just a handful of stories from DCM’s Noho Pai team. How challenging it can be to stay housed after you have spent years living rough. Maybe you’re dealing with unaddressed mental health issues such as hoarding. Maybe you have an addiction. Maybe you were never taught how to do housework, or to cook. Maybe your mates need somewhere to stay, but their behaviour disrupts other tenants. When our whānau are dealing with these daily frustrations, housed among other vulnerable people while living on low incomes during a cost of living crisis, it might seem easier to go back to life on the street. The work of the Noho Pai team is challenging. But Ava, Moses, Tipene, Delena, Kesia, Penny, and team leader Robert don’t give up on anyone. They lift up the mana of our people, achieving positive outcomes for all – one step at a time. Ngā manaakitanga, Noho Pai team! WORDS / PHOTOS: MATTHEW MAWKES & MIRIAM HENDRY. Later in the year we will share the stories of DCM’s other amazing teams. In the meantime, thank you for your support of DCM – please do forward this Ngā Kōrero on to anyone you think may be interested in learning more about our mahi, and you’ll find other ways to support us by clicking the button below.   Support DCM <!-- --> <!-- --> Copyright © 2023 DCM. All rights reserved. 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    • The unsung heroes of DCM
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line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Solving problems with Fahimeh communities where whānau are housed, connected, valued and thriving About Us Contact 2023 – a year of challenges and opportunities Kia ora koutou We hope you have had a great start to your year. Here at DCM, there isn’t a closing down time, as we continue to support the most marginalised and vulnerable members of our community throughout the Christmas and New Year period. You may have seen other social services in the news talking about how they are finding that people are harder off than ever before. We’re finding this too at DCM. While milestones are being met, we know that the housing crisis is not over yet, and the people we meet here at DCM continue to be among the most economically-impacted members of our community. Fortunately, our incredible team – DCM’s hard-working kaimahi – makes sure that our whānau are not left on the bottom rung of the housing ladder. While our people may face significant challenges amidst the cost of living crisis, our team ensures they have access to the supports they need to thrive. We have two significant opportunities this year to ensure our whānau also have a voice on the national stage – the March census and October general election. We will do everything we can to make these opportunities accessible for our people, including having a polling booth right here at DCM, just as we did in 2020 when over 100 whānau voted, many for the very first time. We hope you will also ensure your voice is heard at the general election, so that the progress that has been made to tackle homelessness in Aotearoa is maintained. Behind our team are the many unsung heroes of DCM. In this update we share the story of Fahimeh, who has been collaborating with DCM to build our capability, so that we can continue doing what we do – but do it even better. Perhaps her story might spark some ideas about how you too can support DCM in 2023? Stephen Turnock  Manahautū DCM Manahautū Stephen (centre) leads karakia and waiata in Te Aro Park. DCM is taking part in Neighbours Aotearoa and will be leading waiata in the park every Monday and Friday at 9am for the next few months. If you're in the neighbourhood, join us! <!-- --> Unsung heroes of DCM Solving problems with Fahimeh Fahimeh McGregor loves to solve problems. And she certainly has the skills to do so – with a doctorate in the adoption of IT for performance and productivity improvement from AUT (Auckland University of Technology), she has 19 publications and 42 citations to her original family name, which is Zaeri. Fahimeh was born in Iran in the strategic town of Bandarabbas, on the Persian Gulf. Fahimeh was the youngest of seven siblings, and describes her early family life as very difficult. “I’m a revolution baby. The Iran Revolution happened in 1978 and was followed by a war between Iran and Iraq, which makes me part of the war generation as well. This took place during my primary schooling, and as my city is located in the south, close to the border – a port on the Gulf – it had a huge impact.” There was a lot of trauma for Fahimeh and her family. She describes nights without power, with all access to utilities cut for hours, while having to do her homework next to a little oil lamp. “Years later, I realised that I never had any wishes as a child. We had family wishes, which were to make sure that in the morning all of us would get to have another day together. There was no certainty, or an understanding of what a stable life is. Here in New Zealand, people have got a very natural stability – unless, perhaps, they are experiencing hardship and homelessness.” Fahimeh at five years old - the only photo from her childhood. Fahimeh’s big inspiration was her father. He was highly educated for his time, leaving his farming background to do a diploma in literacy and accounting. As Bandarabbas is such a significant port city, the Iran government feared it could be lost, and though 90% of trade came through the port, profits only went to the capital, Tehran. Fahimeh’s father tried to protect the rights of his community. “But after the revolution, he came under a lot of pressure,” Fahimeh reflects. “He had to give up everything. The only memory I have from when I was two years old was the night we had to burn his books. That picture is still in my head. I am always asking myself, ‘Why? What’s wrong with his books?’” Fahimeh’s father died from a heart attack at a young age, but he continued to inspire her. “He loved his community. He believed in change. That’s why when I got my first job, I put my community's rights at the top of my list.” Fahimeh went to university in Iran, where she met many people appointed to their first position by her father. She started volunteering – always a passion of Fahimeh’s – and later got a job working for the Ministry of Housing and Urban Design, where she worked hard to introduce transparency within a corrupt system. “I was quite hot-headed. I was young and thought I could change everything. I did my best, whatever I could, but my mum realised it wasn’t a safe environment for me. She tapped me on the shoulder one day and said, ‘You need to leave this country’.” Realising she wouldn't be safe any longer, Fahimeh left Iran. She moved to Malaysia in 2010, where she continued studying toward her Master's Degree. This was supposed to take two years, but Fahimeh finished her Master's in 14 months. Despite not knowing anyone, Fahimeh’s next destination was New Zealand, where in 2013 she picked up her studies at AUT thanks to a scholarship. With a doctorate added to her name, Fahimeh soon turned her attention to giving back. “I want to be utilised for the community. That’s the most important thing for me. I want to make sure that wherever there are challenges, I can help people and organisations.” Fahimeh started her industry experience by applying her research in a large infrastructure project, Waterview Well-Connected Alliance. She was then offered an innovative leadership role by Fletcher Building, to lead a continuous improvement culture in the New Zealand International Convention Centre (NZICC) project. Always wanting to create her own consulting business, Fahimeh later formed a company called DELTA Informed Decisions, which brought her to DCM. Fahimeh met with DCM Manahautū Stephen, to collaborate on solving the challenges of DCM’s processes and systems. “I had regular meetings with Stephen,” Fahimeh says. “I needed to hear what he is passionate about. He is a very driven person and wants to deliver quality outcomes that drive improvement.” Fahimeh with DCM's Kaiarataki Kāhui. From there, Fahimeh met with DCM’s Kaiarataki Kāhui (leadership group), guiding them through a collaborative process to identify how DCM can best work towards its strategic goals. While Fahimeh has the knowledge and expertise, it was the leadership team that needed to ensure everything was moving in the right direction, to allow DCM to engage in a meaningful way with whānau and other stakeholders. Fahimeh also spent time with many other kaimahi. “First is people. I listen to the language, and pick up different lenses people have got. Everyone is like a big ocean to me. There’s so much you can discover to help shape a better practice model.” With DCM’s new organisational model and strategic goals implemented, it was time to look at some technology solutions to help pull this 53-year-old social service into the modern world. One of Fahimeh’s first projects was tackling DCM’s long-time Money Management Service. Fahimeh started with a diagnostic phase, analysing the efficiency of the processes to gain an understanding of where opportunities for improvement may lie. While DCM’s kaimahi may not have known it, all of Fahimeh’s tools are science-based. “Everyone downloads their knowledge to the table,” Fahimeh says. “People around the table will often say, ‘Oh! I thought it was this way, not that way?’ And it can be frustrating in a way, because I have to ask a lot of questions!” Another project Fahimeh has undertaken is the adoption of an entirely new database system for DCM – Exess. While it may not sound very exciting, DCM is completely reliant on data and evidence to gain insights into the whānau they are working with, and trends that are happening with homelessness in Wellington. For example, did you know that DCM engaged with 1,085 whānau last year, of whom 647 experienced homelessness, and 230 went without shelter altogether at some point during the year? Or that 71.6% of all DCM whānau are male, and that 52.8% are Māori? Importantly, it is this kind of data that DCM needs to report back to the powers-that-be. Exess is now in its testing phase, and DCM looks forward to the massive improvements this information management system will achieve for the organisation, especially with its whānau-centric outcomes model. Fahimeh has enjoyed her time at DCM, which is why she has given back by donating her valuable time in-kind. “DCM has its challenges, but this has been the most enjoyable and rewarding project I’ve done,” Fahimeh shares. “You guys have got a passion for people. I can feel your heart beating for your whānau. That’s quite fascinating to me – everything is about them. Businesses often say they are customer-centric, but it’s not as tangible as you experience at DCM.” Fahimeh and Stephen. Fahimeh is saddened by the current situation in Iran. She recently went to Turkey to help two of her nieces escape the country. Both are now safely in Istanbul – one registered at high school, and the other at university, continuing the family’s passion for education. “It’s another revolutionary time in Iran. It’s really sad to see what is happening. What I always say is that I wish for peace in the world. And not just for the Iranian people – everyone deserves a peaceful life. And that is true for the whānau DCM is supporting too. Living outside, sleeping out, is so damaging for your health. I hope that the tools DCM now has will help your kaimahi achieve amazing results for them.” <!-- --> Can you help? There are many ways that you can be part of our work here at DCM. One way is – like Fahimeh – through offering your professional expertise. Volunteer dentist Shennae (left) with dental assistant Ella (right) at a session at DCM in January. Oral health care is one of the most significant unmet needs of the people DCM works with. We are looking forward to celebrating the 7th anniversary of DCM's emergency dental service in March 2023 – read about our 5th anniversary here. But we haven't been able to do as many dental sessions as we'd like since the pandemic arrived. Are you a dentist, or do you know a dentist who may like to do a session with us? If you can help, or if you know someone who can, please get in touch.   Support DCM <!-- --> Nāku te rourou, nāu te rourou, ka ora ai te iwi. With your basket and my basket, the people will thrive. <!-- --> Copyright © 2023 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • May update from DCM - together we can end homelessness
      • 96 May update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Here at DCM, we have been determined to do whatever it takes to support our taumai during the COVID crisis. Doing things differently Here at DCM, we have been determined to do whatever it takes to support our taumai during the COVID crisis. For many of us, this has meant taking on different roles and tasks. In our March update, we saw Rob from our Outreach Team manning DCM’s new 0800 number phone support service for our taumai from his home. In our April update, we saw how DCM and Westpac kaimahi immediately worked together to enable our taumai to access their money during lock-down. Today we talk to Paula, a team leader on our Aro Mai team, about the fantastic work she and her team have been doing during this time... Paula As soon as we learned that lock-down was imminent, my team and I had to rapidly shift our focus – from supporting people with long histories of homelessness into permanent housing, to getting people off the streets and in to emergency housing. Together we can end homelessness – yes, this is always what it comes down to. The success of this work has been built on collaboration – in particular, between the government, government agencies and organisations like DCM. Prior to the lock-down, the whole process around emergency housing was slow and complex, but to respond rapidly to the COVID challenge, we were able to work together to rapidly improve and expedite the process. HUD* immediately stepped up; like us, they quickly shifted their focus, organising emergency housing and entering in to contracts with motels and the like, to ensure that the spaces we needed would be available. MSD were regularly in touch with us, asking us what we needed and supporting our work every step of the way. We received referrals from many different sources – from DCM kaimahi and our Outreach Team, but also from Wellington City Council, the police, Probation Services, the hospital and from mental health nurses and services. When it came to placing these people in emergency housing, I was able to work closely with Regina – another key to our success. Reg has been at DCM since 2011; she knows a lot about the most marginalised people, and often knows their story. She offers insight into what will work for them, and what the issues are. Together we could determine the right location, mix of people and a plan for the management of each location. Regina You asked me what success has looked like. To begin with, people have settled and stayed in their emergency housing, and this has actually enabled us to be true to our kaupapa, and to our commitment to Housing First. We have been able to engage with taumai, see them regularly and go forward together. People who have been homeless and who were not on our radar at all have stepped forward. With street begging not an option, limited toilet facilities and with drop-in spaces closed, emergency housing has become much more attractive to those who have been rough sleeping in our city. Now we are in touch with them, building relationships, getting their names on the housing register and – yes! – moving the first of them on in to permanent housing. So it has been a change in focus for me and my team, but ultimately, it has totally supported our over-riding goal as a team and an organisation which is committed to a Housing First kaupapa. *Ministry of Housing and Urban Development (HUD) <!-- --> From emergency housing to a permanent home DCM kaimahi helping taumai move into a permanent home Yes, as Paula says, we can now begin to share the stories of people who have already moved from emergency housing into their own whare. A has had a long history of engagement with DCM; he has been a regular at Te Hāpai, we have supported him to sort his benefit and to get his name on the housing register, he has had dental appointments, seen Te Aro Health nurses and received food support at DCM. A is a very pleasant, quiet and unassuming man who doesn’t ask for support and values his independence. We initially got an emergency housing room for him at AC International; it was immediately clear that a shared place like this didn’t work for him. There were too many people – A was accustomed to living in the bush on his own. We were then able to get him a self-contained place where he could be independent, but where there are also other taumai we are working with. Together, they have formed a very supportive community. They have been company for one another, and have been able to provide advice and support to one another. Dominic from our Aro Mai team then stepped up to support A in to a permanent home. DCM has a strong relationship with Wellington City Housing, and we were able to get A a WCH tenancy – yes, last week, he moved in to his own home. He can walk in to town, and has friends and supports close by. Dominic will continue to check in with him regularly, but A is enjoying the independence that is so important to him. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • April update from DCM - together we can end homelessness
      • 96 April update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Reaching out to the most marginalised – during lock-down Reaching out to the most marginalised – during lock-down Natalia and Chris catch up with Mark in Te Aro Park During the COVID crisis, the priority for DCM’s Street Outreach team has been connecting with people rough sleeping or who are sleeping in their cars, and getting them in to emergency accommodation. “Government and other agencies worked together to rapidly increase the supply of emergency housing in response to the pandemic, and so we have been able to get rooms for many of these people, some of whom were not even prepared to consider such an option before the lock-down,” explains Outreach team leader, Natalia. “At DCM we often talk about 'Ki te hoe' or 'pick up the paddle'. What is it that motivates someone to finally pick up the paddle and do what it takes to get off the streets and into housing? In this case, concerns about limited access to food and toilets during lock-down, seeing that there weren’t the same opportunities to supplement their income through street begging with the streets empty, and being offered appealing accommodation, including new facilities, some of which also provide three meals a day. COVID-19 and the lock-down have offered us a unique opportunity in our work to end homelessness.” With a growing group of rough sleepers in emergency housing, the Outreach team can now prioritise supporting them to take the next steps. “We are seeing rough sleepers who were very reluctant to try emergency housing, even during the lock-down, now thriving in their new accommodation. The next step is to follow up with these taumai, and to have more kōrero with them about housing. There’s a window of opportunity while we know where they are, to talk about their situations and to do the groundwork to get them on the path to housing.” DCM is totally committed to a Housing First approach; this means that we will work with those we have been able to get off the streets and in to emergency housing, to get their names on to the social housing register and to work together to access a permanent home for them. This is something that for many of them would have been inconceivable a few months ago; but now they have taken a giant step, and this has opened up a whole new world of possibilities to them. Who knew that a time like this could be the greatest support in achieving our goal of ending homelessness in our city? This is part of a longer story about the mahi which DCM’s Street Outreach team is doing during lock-down: read the full story on our website. <!-- --> “Together we can” – find innovative solutions during lock-down Natalia out on outreach during Level 3, speaks to a man outside Westpac on Lambton Quay Some of the most marginalised people in our city have no home, no income and no ID. When these people are unable to access a bank account of their own, DCM provides them with a money management service, accesses a benefit for them and pays their bills; they then receive the remainder of their money by cheque. These cheques have to be cashed at a bank branch. This not only presented a significant problem during lock-down, but was potentially no longer a viable long-term option. DCM approached MSD and Westpac, and together came up with a solution which will make a difference in the lives of the poorest people during the current crisis and well beyond. Instead of receiving a weekly cheque, these people are now able to use a payment card supplied by Westpac. “Usually this would take a couple of months to organise, but we expedited it within two weeks so that these people could have their money,” Transactional Solutions Manager at Westpac, Julia Hopkins, says. It works like a debit card but is called a ‘prepaid card’ so DCM can put the amount of discretionary income which would have previously been paid out as a cash cheque onto the card, and the person can spend up to that limit. This is a fantastic step change, as we have grappled for some time with the problem of how to continue to deliver our money management service when cheques are ultimately phased out. The new initiatives which have enabled us to continue to support the most marginalised people in our city during the COVID-19 pandemic, also offer long-term benefits and solutions for our taumai.   Ehara taku toa i te toa takitahi, he toa takitini – Success is not the work of one, but the work of many. <!-- --> “Together we can” – an important conversation and shared commitment This morning the entire DCM team was thrilled to have the opportunity to meet with our local MP and New Zealand’s Minister of Finance, Grant Robertson – that’s 32 of us participating in a Zoom hui! We were able to share with him some of our learnings from recent weeks - the positive things and the challenges - and we were all uplifted by his responses. We updated Grant on the practical and innovative ways that DCM has responded to the crisis, and shared some of the positives, including: the speed at which a whole new stock of emergency housing has been made available, and  the excellent way in which the partnership between DCM, government, MSD and HUD, and other community agencies, has been working. Everyone has had a can-do attitude. Amongst the concerns we were able to raise:  The need to increase the stock of permanent housing, for people to move from emergency housing into their own homes During lock-down it has become clear that the level of substance misuse is larger than even we knew, and we will need more specialist drug and alcohol support in the future There are gaps around the integration of people exiting prison. During lock-down, we have had a significant number of taumai come to us direct from prison, including people who have served long prison terms sent to us to house in emergency housing. Grant acknowledged the courage and compassion that DCM has showed as we have kept working with vulnerable people. He spoke about a commitment to “Build Back Better” across a range of domains – from inequality and income support to a low carbon future.  And he invited DCM to be a part of this: “In the midst of this crisis, there is also a chance to look out to the horizon. We get to re-set things a bit; there is an opportunity here, and we need your help to co-design this new future.” Stephanie thanked him, accepted his challenge and issued another on behalf of DCM: “Thank you for the leadership you and the Prime Minister have shown to us as a nation. You have made bold decisions for us and you have shown the world this can be done with compassion and kindness” ... “Grant, we don’t want anyone to go backwards from here. Your government has often spoken about going hard, going fast. We have seen rapid decision-making and the benefits of this; let’s continue to go hard and go fast to end homelessness.” <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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        • Wellington Zoological Gardens, Manchester Street, Melrose, Wellington, Wellington Region, 6021, New Zealand (OpenStreetMap)


    • February update from DCM - together we can end homelessness
      • 96 February update from DCM - together we can end homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Reception at Government House A highlight this month was the opportunity for us to visit Government House where The Rt. Hon. Dame Patsy Reddy hosted a reception to celebrate DCM’s 50th birthday. This also provided an opportunity to recommit to our vision of ending homelessness, and to reflect on what we all need to do to better support this vision going forward. We share some key sound bytes from the speeches delivered by Dame Patsy and by DCM Director Stephanie McIntyre at Government House. Dame Patsy with DCM Kaihautū Neavin Broughton. “I was interested to learn that DCM is located on a site once occupied by Te Ati Awa. "One of my predecessors, Sir Paul Reeves, was descended from those people who lived in Aro Pā, and he talked about the pain experienced by his tipuna when they lost their homes there in the early days of settlement in Wellington. "So I think Sir Paul would be pleased that an organisation dedicated to finding homes for the homeless is now in that very locality, particularly given that a large proportion of DCM’s taumai are Māori. "We all know that shelter is a basic human right, and that individuals can’t address other issues or explore their aspirations if they don’t have a roof over their heads. "It must be particularly challenging for DCM and its partners to be working at a time when there just aren’t enough houses for Wellington’s population, let alone the range of accommodation options to suit the needs of the people who walk in DCM’s door.” - Dame Patsy Reddy Morris Wong, President of the Wellington Branch of the New Zealand Dental Association with the former President, Gavin Cho, at the reception at Government House; both are volunteers at DCM's emergency Dental Service. "Over the last year, DCM has grown to the point where we now have the human resources to support people in to houses, and to provide the wrap-around support and intensive case management they need. The irony is, however, that we haven’t got the bricks and mortar. "Last year we were able to support 85 people from homelessness into houses, but this year, in the midst of a very significant housing crisis, we are really struggling to access homes for our taumai. This is something we need to do together, and this is why my key message to you all tonight is this. "If you or anyone you know has a rental property or is thinking about investing in a rental property, please speak to us. We can offer landlords a 'no hassles' service – guaranteed rent, no fees, maintenance sorted and funded – and you will be providing a whare for a person who is experiencing homelessness." - Stephanie McIntyre, Director, DCM <!-- --> Meet Junior This year, we are introducing you to some of our kaimahi, the amazing team of people who support taumai to access and sustain housing. Junior Leota joined us in October 2019. He is working with the Aro Mai Housing First team, getting people with long histories of homelessness in to a permanent home, and supporting them to get to a good place in all aspects of their lives. What have you most enjoyed about your time at DCM so far? I’ve enjoyed seeing a lot of our taumai come out of their current position, homeless or at risk of homelessness, into a more stable one. Seeing the happy look on their faces from a good end result is priceless. What have you learned about homelessness since you started at DCM? It can be a long road for someone to move out of homelessness. Patience is important. Be sensitive and compassionate toward their situation. Sometimes you just want people to snap out of bad habits, but there may be a lifetime of trauma behind it. DCM is keeping me humble! When people ask you how they can be part of the solution to homelessness, what do you suggest? I would suggest bringing people who are homeless to a service like this – like DCM. Find places that can provide the right level of support for them. Find the people who really care, and introduce them to us. What is your favourite…? Food? Cream donuts.  Waiata? Whakataka Te Hau.  Sport? Volleyball.  Film? Enter the Dragon. (I love Bruce Lee.) What’s on your bucket list? Get a lot healthier and eat better. Less donuts! At DCM we often share “moments” from our interactions with taumai. What’s a special “moment” you enjoying sharing with others? I have enjoyed the best moment – finding permanent housing for people who have been homeless for a long, long time. Our latest taumai to be housed was teary-eyed when he got to view his place. We saw a burden lifted off his shoulders – he no longer has to worry about where to go or where to sleep. And his kids can come and stay with him now. Getting a roof over your head is truly life-changing. <!-- --> Foodbank shortage As Junior has noted, it is very special to see people who have been homeless for a long time move into a permanent home. But with this comes new challenges – adjusting to the realities of their new living situation, paying rent, electricity and other bills. Often there is very little left for food. DCM’s foodbank is busy year-round, but as our mahi has expanded, we are visiting more and more people in their new homes, supporting them to sustain their tenancy and to thrive in all aspects of their lives. Being able to offer food support from time to time is an important part of this, and our foodbank is busier than ever. We are now very short of many items, and we seek your support to re-stock the shelves. Some of the things we most need at present are:   Tinned fish Instant noodles Soups and ready meals Spaghetti Spreads Please drop food items in our food bin at New World Chaffers any time, or bring them directly in to DCM at 2 Lukes Lane, Te Aro, weekdays. <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2020 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • September Update from DCM - Together We Can End Homelessness
      • 96 September Update from DCM - Together We Can End Homelessness p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; 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} } @media only screen and (max-width: 480px){ .mcnTextContent,.mcnBoxedTextContentColumn{ padding-right:18px !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{ padding-right:18px !important; padding-bottom:0 !important; padding-left:18px !important; } } @media only screen and (max-width: 480px){ .mcpreview-image-uploader{ display:none !important; width:100% !important; } } @media only screen and (max-width: 480px){ h1{ font-size:30px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h2{ font-size:26px !important; line-height:125% !important; } } @media only screen and (max-width: 480px){ h3{ font-size:20px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ h4{ font-size:18px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } September Update from DCM - Together We Can End Homelessness Happy birthday to us! 50 years...50 photos - this month we celebrated DCM’s 50th birthday with a special photographic exhibition entitled “Together we can end homelessness”.   The exhibition featured 50 different images, reflecting the part that many individuals, groups and businesses play in supporting our work. This is why our by-line is “TOGETHER we can end homelessness”. We experience Wellington as a caring place, a place where people want to be part of the solution to homelessness and welcome an opportunity to become involved in any way they can. The exhibition included images representing the contributions of: our medical supports - dentists, dental assistants, eye doctor, audiologist and physiotherapist who share their time and their skills here at DCM the local faith communities who have been part of our work for 50 years, in all sorts of different ways the food businesses which make it possible for us to provide kai and hospitality while we build relationships with people – like Pandoro, Kaibosh, Mojo Coffee the many groups involved in delivering our annual DCM Bookfair the volunteers who support our work at Te Hāpai, such as the barber who offers haircuts and John who runs our weekly poetry sessions  chefs and others who support our seasonal kai events writers, journalists, designers, printers, businesses which donate time, expertise and product those who support our work financially and in other ways and our taumai themselves – their commitment to picking up the paddle and doing what it takes to become well, and then going on to support others on a journey to housing and wellbeing. In our 50th birthday year, we want to lift up the many Wellingtonians who are part of the solution to homelessness. We also wanted to prompt those who visited the exhibition to think about ways in which they may be able to become involved. Thank you to all of you who made it along to Photospace to enjoy the exhibition. And a special thank you to the creative forces who made it possible. Though the exhibition has come to an end you can see all 50 photos on our website. <!-- --> Here’s another way for you to be part of the solution to homelessness DCM has joined a collaboration of organisations dedicated to ending homelessness in Wellington under a new government-funded Housing First initiative. We move people from homelessness into housing then provide wrap around support and regular home visits to ensure they sustain their tenancy.  One of the new kaimahi who have joined our team to take on this important mahi is Peni Fiti, who will be focused on procuring suitable houses for people who have been homeless for a long period of time. Do you own any rental properties or know any landlords who would like to learn more about becoming part of the solution to homelessness? If so, do talk to Peni. There are so many reasons to get in touch. Our Housing First team can offer landlords a “no hassles” service – guaranteed rent, no fees, maintenance sorted and your property managed for you. Even better, you will be providing a whare for a person who is experiencing homelessness. Peni would love to hear from you or any of your networks and contacts who own rental properties. Because together, we can end homelessness in Wellington. <!-- --> DCM welcomes spring Day to day life goes on at DCM as we prepare for what is traditionally a busy time of year. This month, DCM kaimahi joined together with taumai at our Seasonal Kai celebration for spring (kōanga). Our Seasonal Kai events are an important way for us to come together as a community, and enjoy some kai. DCM sits on the site of Te Aro Pā and just as the original inhabitants of the pā did, we mark the changing of the seasons by coming together this way. Our taumai also enjoyed the chance to give back and some took part in preparing the kai. As we often find at DCM, our taumai possess great knowledge and talents which were fully on display at the Seasonal Kai celebration! <!-- --> Please help us get the message out there! Forward this email on to everyone you can think of who may be interested in how to respond to homelessness, and just generally people who are passionate about Wellington. <!-- --> Read More Success Stories Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2019 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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    • DCM Bookfair 2018 - One Week to Go!
      • 96 DCM Bookfair 2018 - One Week to Go! p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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line-height:150% !important; } } @media only screen and (max-width: 480px){ #templatePreheader{ display:block !important; } } @media only screen and (max-width: 480px){ #templatePreheader .mcnTextContent,#templatePreheader .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateHeader .mcnTextContent,#templateHeader .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateBody .mcnTextContent,#templateBody .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateFooter .mcnTextContent,#templateFooter .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Saturday 4 August, Shed 6, Queen's Wharf, 8am-6pm. DCM Bookfair 2018 - One Week to Go! View this email in your browser DCM's annual, fundraising Bookfair is ONE week away! Saturday 4 August, Shed 6, Queen's Wharf, 8am-6pm. Wellington's annual DCM Bookfair has been raising funds for vulnerable Wellingtonians for 23 years - but unless a new storage venue is found, this year's event will be the last. Our thanks to Lee-Anne Duncan for this story, published in today's Your Weekend. There's never a shortage of donations but the storage unit DCM has relied on will not be available next year, leaving the future of the book fair in doubt. Every year, book lovers flock to the DCM Bookfair on Wellington's waterfront to grab an armful of bargains in support of vulnerably housed citizens. But unless a new storage venue is found, this year's event will be the last. Lee-Anne Duncan reports. It's catnip to bibliophiles, that smell. It's the bouquet of books, heavy with dust and knowledge, to be stacked and sorted, packed then transported to Wellington's Shed 6 for next Saturday's DCM Bookfair. This year is the 23rd time hundreds of volunteers have poured thousands of hours into collecting, sorting, boxing and setting out nearly 100,000 books for the country's biggest book fair. The event is also DCM's biggest single fundraiser. Formerly known as the Downtown Community Ministry, DCM works "at the serious end" of homelessness. Along with supporting people to find sustainable accommodation, DCM provides a variety of services to support vulnerable Wellingtonians. The organisation calls the people they work with "taumai", meaning "to settle", preferring it to the less personal "client". While DCM receives funds from local and central government to carry out some of its work, donations and fundraising events like this one are its lifeblood. If this book fair is as successful as those past, a near quarter century of book fairs will have collectively raised at least $2 million to fund DCM's work. "That's $2 million we haven't had to ask of central or local government agencies," says Stephanie McIntyre, DCM's director for the past 14 years. "The only reason we have been able to raise that money is through the generosity of Wellingtonians who donate their books, the people who buy them, and of course the volunteers who give their time to make it all happen." A fundraiser's success often comes down to those volunteers, especially for an event as large and complex as DCM's annual book fair. But this year's event might be its last, as the planned development of Shelly Bay means the Wellington City Council-owned warehouse used to store and sort donated books won't be available next year. "All this is absolutely at risk," says McIntyre. "We have had zero response trying to find another warehouse. We'd love to have another book fair as it's become such a classic Wellington thing and it's essential fundraising for us. Next year is our 50th birthday and it would be a great shame not to have a book fair in such an important year." DCM director Stephanie McIntyre. Many – if not most – of the fair's volunteers give their time year after year. A core group of about 30 helpers travel to the warehouse on Thursdays or Saturdays, or both, for generally five or six hours a day every week between April and August. There, wrapped up against the winter chill, they receive donations, sort the books into categories, then into subcategories, and sometimes even into micro-categories. "I've found quite a few books on grief. I'm hoping I can get enough together to make a section of its own," says long-time volunteer Wendy Nelson. "And I've got all these diet books. This year we seem to have a lot of paleo books." Spirited exchanges have been known to happen over categories. All Blacks Don't Cry by John Kirwan, for example: "Is that sport or mental health? I even found copy in Psychology earlier," says Nelson. If there's more than one copy – and often there is – the books can be allotted wherever book seekers may think to find it. A marine biologist, Nelson works full time as a principal scientist at Niwa but spends her Saturdays sorting. She's been involved in the book fair every year since the first, in 1996. "The then director, Helen Walch, said she'd had this great idea to hold a second-hand book fair as a fundraiser that would engage the volunteers and community. "I thought it sounded like a good idea – I like books, so why not get involved? DCM does such important work, and is such an important part of Wellington. Sometimes it's hard to know how to contribute, but this is a way for us to do our own small bit."  Volunteer Wendy Nelson, a marine biologist and book lover. Each year DCM supports about 1000 people who are experiencing homelessness or in danger of becoming homeless. But the work DCM does goes far beyond putting a roof over their heads. Every DCM day begins with a karakia and waiata. DCM kaimahi (staff) and their taumai gather to give thanks for the new day at 9am when the organisation's doors open in Te Aro's Lukes Lane. Social workers are on hand to talk to taumai to get to the heart of why they're experiencing homelessness. They support the person to access a benefit and manage their money, find and sustain housing, and connect to whānau and culture, health and other services. Statistics New Zealand defines homelessness as: "Living situations where people with no other options to acquire safe and secure housing are without shelter, in temporary accommodation, sharing accommodation with a household, or living in uninhabitable housing." Research by Otago School of Medicine in 2016 put the number of New Zealanders living this way at more than 40,000 people, nearly 1 per cent of our total population – the highest rate of homelessness in the OECD. It's difficult to accurately quantify homelessness. During this year's census, DCM staff worked with Statistics NZ staff to encourage and support people who were homeless to complete the census forms. "We explained that government funding decisions are made on census data, so filling out the census made sure they were counted," says McIntyre. DCM's own data vividly describes the increase in demand. Over the past five years, the number of people who are homeless that come to DCM for support has increased by more than a third. "Even more worrying, the number of people we see who are actually without shelter – so rough sleeping, or sleeping in cars – has more than doubled." McIntyre expects the number of people DCM supports to increase this year. "When you get a severe housing crisis, as we have now, it's the most vulnerable who are kicked to the end of the line. As housing gets harder for everyone it gets especially hard for these people, which makes our work even more necessary." In May, the Government announced $100 million to address homelessness – $37 million of that was allocated to find places by the end of this winter, with the rest spent over four years on the Housing First programme. While DCM will be at the forefront of delivering Housing First in Wellington, the organisation will continue to rely on volunteers and donations to pay for its core services. We visit four Saturdays from sale day. There's a stiff nor'wester whipping the waves a few metres from the warehouse. Out in the harbour, a rare southern right whale is leading the news. Te Amo Roberts, another volunteer and someone DCM has supported, reports he saw the whale on his way in. He stirs himself a coffee between breaking down cardboard boxes and helping with some of the "grunt work". Volunteer Te Amo Roberts received assistance from DCM in the past. Today, he's an important part of the book fair team. "There are some biscuits on the sideboard, Te Amo – Cameo Cremes," says McIntyre, who's holding a brief meeting with a small group of volunteers, a long, tightly written to-do list on her crossed knee. Cut sandwiches and fruit are boxed on the sideboard, along with those Cameo Cremes. Everyone knows a volunteer army sorts and packs on its stomach. Most of the fair's book-sorting volunteers stick to their areas of expertise – a retired anaesthetist is set to work deciding which medical books are still useful, and a war buff flicks through the military books. They determine which books will sell and for how much, which subjects are likely to be "in"' this year, and which – judging by the number of those donated – are on their way out. The volunteers' knowledge also means they're well-placed to spot a valuable book. Then, with the aid of local auction house expertise and internet bookseller searches, a price is applied and the book is included in the high-value stack. "We do get some amazing finds where people might not have realised they've gifted us an extraordinary treasure, but we have no way of reuniting it with its owner," says McIntyre, who, drawing on her own pre DCM music industry career knowledge, found a rare Beatles book some fairs back. "At the same time I'm sure we've had books we've sold for $2 that may have been worth hundreds. But you've got to be philosophical." A hand-drawn diagram of the Shed 6 book fair layout is pinned to the wall. Each table has a number assigned to a book category: children's, history, health, fiction (so much fiction), New Zealand, art, and so on. The more work done now, the better 100 or so volunteers on set-up day know exactly where everything fits. Taking too many books to fit a category's allocated section would lead to chaos – setting out 90,000 books is a precise science. "We've got a phenomenally good offering of children's books this year, so we've had to shuffle up some other things to accommodate that," says McIntyre, scrutinising the diagram. "The foreign languages are fine but the music is the big headache at the moment," says one volunteer, popping in to give McIntyre a quick update on her areas. The team is following a packing plan with scheduled revision points. According to the plan, by this day 75 per cent of books must be sorted, tallied and packed on pallets (each holding about 800 books) ready for transportation to Shed 6 at dawn the day before fair day. With clipboard in hand, Alexi Manouilenko is responsible for the tally. DCM stepped in when he needed support a couple of years ago, which led to him volunteering on fair day in 2016. "As well as wanting to give back to DCM, I'd been out of work for a while and people are reluctant to hire you when you don't have anything to explain your time off. I realised the best way to get back into work was to volunteer to show I could work. I already knew DCM so I volunteered for two years. That led to some paid work and now I have a full-time job with DCM."  Part of Manouilenko's job is to decide how many books in each category should go to the fair and use his maths skills to keep tabs on the packing. "I look at the previous two years to see how many books were taken in each category and how many were sold. From that I try to guess at what we should take this year, and I tell the volunteers how many boxes in each category to pack." This level of organisation is why DCM must close the book on donations four weeks out from the fair. Even on the last day, every few minutes book-toting donors poke their heads around the peeling-painted door. "I just want to drop some books," says a man, setting down his burden. "Thank you, mate," says McIntyre. "Come to the fair and buy a whole lot more, won't you?" Surely he will – book lovers only clear their shelves to fill them with new finds. While the DCM Bookfair is certainly about finding new homes for old books, it's also about raising funds to support marginalised Wellingtonians into homes of their own. Nelson remembers when the team was ecstatic to raise $15,000 – now the book fair raises around $100,000, which goes directly into funding DCM's work with people experiencing homelessness. It's that work, as well as their shared love of books, that motivates the volunteers. Volunteer Tamara Morton with stacks of books ready for the fair. Tamara Morton is a consulate advisor at the Ministry of Foreign Affairs and Trade, but spends her Saturday mornings in the warehouse's fiction section, estimating the book-buying public's appetite for Philippa Gregory and Dan Brown. "When I was living overseas, circumstances happened that I found myself looking for a place to live. It was short-lived and I've never been truly homeless, but I can't forget the anguish that came with thinking, 'What am I going to do? I've got nowhere to go.' To be able to help an organisation with the resources to address that is why I do this for DCM. "There's also the huge bonus of making connections with people you wouldn't meet in a lifetime of routine days. The people who work here come from all sorts of backgrounds and different stages of life. It's really cute to see the cheeky banter that goes on between a Millennial and a Baby Boomer. It's really delightful to be a part of that." Nelson is busy assessing travel guides (nothing published before 2010 goes on sale). "What I love about the book fair is that everyone's winning," she says. "The people off-loading their books feel they're going to a good place, the people who rock up to the book fair get fantastic bargains, and the people who volunteer get satisfaction from contributing to something. And it's about making connections into the community." Our thanks to Lee-Anne Duncan for this story, published in today's Your Weekend. Feel free get in touch with us at DCM over the coming week if you have any questions about the Bookfair on (04) 384 7699 or events@dcm.org.nz Click Here to Donate Now! <!-- --> Copyright © 2018 DCM, All rights reserved. Want to change how you receive these emails? You can update your preferences or unsubscribe from this list
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    • In the census, did the homeless count?
      • 96 In the census, did the homeless count? p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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line-height:150% !important; } } @media only screen and (max-width: 480px){ #templatePreheader{ display:block !important; } } @media only screen and (max-width: 480px){ #templatePreheader .mcnTextContent,#templatePreheader .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateHeader .mcnTextContent,#templateHeader .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateBody .mcnTextContent,#templateBody .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateFooter .mcnTextContent,#templateFooter .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } With the 2018 census pushed online there’s been much discussion about reaching those without computer access. Lee-Anne Duncan visits Wellington’s DCM. In the census, did the homeless count? View this email in your browser   Ngā mihi mahana, In this month's census, DCM was determined to ensure that our taumai were counted. We wanted to share this story from The Spinoff with you at the end of this tax year, and invite you to make a donation to the on-going work of DCM in Wellington. Remember that for every dollar you donate, you can claim one-third back as a tax deduction.  In the census, did the homeless count? With the 2018 census pushed online there’s been much discussion about reaching those without computer access, who still need someone to knock on their door. But what about those without even a door to knock upon? Lee-Anne Duncan visited DCM. The southerly marks a sharp turn from a stunner summer to chilly autumn. At the start of each season, DCM marks the change with “Seasonal Kai”, a lunch they put on for their “taumai” – which is what DCM calls the people it supports, Wellington’s vulnerably housed or homeless. Some 30 taumai – meaning “to settle” – have come to the lunch. About half are Māori and there’s only one woman, a fair representation of DCM’s clientele. They’re very welcome. With the food waiting, a karakia is given and everyone is asked to consider what the change to the colder months means for those sleeping rough, those without a home. It’s happenstance the quarterly kai has fallen on that day, one of three in early March that hi-vis-clad Statistics New Zealand’s field officers are at DCM to guide taumai through filling out the census forms. But it likely means a few more have turned up and will agree to add their details to the national count – something DCM encourages those assembled to do. “This is a really important time for taumai to have a voice and tell the government we need to build more houses and feed more support and resources back to you. Filling out the census helps you add your voice,” the group is told. Situated on the site of Wellington’s Te Aro Pā, DCM’s kaupapa follows what would have happened at the pā all those years ago. “This is where people came for food, for shelter, for community, to have a voice, to speak, to be heard, to be lifted up, to be counted,” says DCM’s Michelle Scott. “So for us, supporting our people to be included in the census reinforces the kaupapa of this place. “It’s been a great opportunity for our community to get together, to chew the fat about what’s important, what’s necessary for them to move forward, and what society should be prioritising.” That’s exactly what Statistics NZ’s Dr John Mitchell set out to record when refocusing on how to count the hard-to-reach. “Many of them have high needs in terms of government services. Since government spending decisions are made on the basis of census data it’s even more important they are counted.”   Without needing as many people to go door-to-door this time, John says they could dedicate field officers to target people who couldn’t be reached with an internet code. “That includes groups who are low responding and need more encouragement and assistance to be enabled to do the census. We had a community engagement team out talking to many communities – Māori, Pacific, culturally and linguistically diverse communities – getting the message across why it’s important to do the census, and looking at ways to enable them. A subset of that was obviously the rough sleeping homeless.” As John’s team was out engaging, Michelle was also looking for ways to enable taumai to take part in the census. The organisation had worked hard to encourage them to vote in last year’s election, and many did. The feeling of empowerment, of having a say and being heard, remained. John and Michelle came up with the idea of having census officers at DCM – and other similar organisations around the country – to help marginalised people fill in the census. “Usually that’s done by a street count,” says John. “Where field officers walk along looking for people sleeping rough, and try to persuade them to give enough information to complete at least some of the individual form. “This census we’ve taken a multi-faceted approach. We’ve done a street count, but in eight cities we’ve worked with organisations who engaged directly using different approaches depending on what would suit their clients.” “It seems to have gone well, with lots of buy-in by letting the people the rough sleepers know and trust recommend doing the census.” Trust is certainly a major issue for  taumai and others like them. While voting is just ticking a box, filling out the census means handing over personal information. “But they trust DCM and trust us not to get them into trouble,” says Natalia Cleland, one of DCM’s social workers. “We’ve been talking about the census for weeks. We put up notices covering what the census is about, why it’s useful and what happens with the information. Our taumai also had the chance to tell us their concerns, then we could get the right information to give them confidence.” “It also gave them time to gather the information they needed,” says Michelle. “We could say, ‘If you’re Māori and you aren’t sure about your iwi, go away and find out so you can include it in the census’. “We wanted them to come with that rich part of who they are and what’s gone before them. It really appealed to them as a topic of conversation and it was fascinating to see them connecting and discussing their various backgrounds. So lots of other positive things have come out of doing the census here.” But for the country the main benefit of having three days of census filling at DCM, and like organisations, is that many people have registered their existence who otherwise wouldn’t have. “Some of our people don’t have any ID and may not even be recorded on any databases. If they’ve filled out the census they are recorded somewhere as a human being and as a New Zealander,” says Michelle. While not having an address is one barrier to filling out the census, low-to-no literacy is another. Even taumai who DCM has supported into housing came in for support, with one knocking at DCM’s door at 8:55am on census day morning, waving his census form. Yes, Statistics NZ offered to send field officers to people’s homes if they needed help, but that wouldn’t have worked for all of DCM’s taumai, says Michelle. “This is where their whānau is. Here, some of them have sat in our marae atea and discussed their answers with each other. They had kōrero with others who had already done it, and they’d say, ‘Well, I did that, I ticked that box’, so they got a huge resource from one another.” Robert is one who wouldn’t have completed the census without DCM’s help. Released from prison in 2016, he slept for a while in his van. He’s housed now, but came to DCM to do this census – his first ever. “If someone hadn’t helped me, I would have just got pissed off with trying. We were told the story of why you should fill it out, and then it made sense to me so I did it. “I encourage people who have been in prison all their lives to do this. It’s a piece of the puzzle that is missing. When we include ourselves in things like this, it helps us to feel part of the bigger picture and you want to do it more and more. It feels pretty cool to fill it out.” Jason sleeps anywhere that’s (hopefully) warm and dry. Along with homelessness, literacy issues would have prevented him filling out the census. “I understand we’re not counted but they’re trying to make a change, the government. I wanted to fill it out because it adds to the big picture. But without someone helping me, I couldn’t. I appreciate DCM giving us the opportunity to have a voice.” The staff at DCM are happy to play their part in drawing that big picture. “It’s not giving an accurate picture of New Zealand society if we count only people who are willing and able to fill out their census forms,” says Natalia. “We’re helping provide New Zealand build an accurate picture of who we are, and who are the ones with the highest needs. That feels really valuable.” Statistics NZ can’t pinpoint when this year’s data will be available, but be sure everyone at DCM will be watching to see how that data is used. “We’ve reinforced that this is about reciprocity – ‘tuki atu, tuku mai’, another of our kaupapa,” says Michelle. “We told our taumai that they give their information so, in turn, the government can support them – with enough houses, hospitals, doctors, etc. “They now feel like they have a voice, that they count. Now they are watching to see if they’ve been heard.” Freelance journalist Lee-Anne Duncan contributed this piece as a volunteer for The Community Comms Collective, whose pro bono clients include DCM. Thank you for your ongoing support, From everyone at DCM.   Click Here to Donate Now! <!-- --> Copyright © 2018 DCM, All rights reserved. Want to change how you receive these emails? You can update your preferences or unsubscribe from this list
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    • In the census, did the homeless count?
      • 96 In the census, did the homeless count? p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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line-height:150% !important; } } @media only screen and (max-width: 480px){ #templatePreheader{ display:block !important; } } @media only screen and (max-width: 480px){ #templatePreheader .mcnTextContent,#templatePreheader .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateHeader .mcnTextContent,#templateHeader .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateBody .mcnTextContent,#templateBody .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ #templateFooter .mcnTextContent,#templateFooter .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } With the 2018 census pushed online there’s been much discussion about reaching those without computer access. Lee-Anne Duncan visits Wellington’s DCM. In the census, did the homeless count? View this email in your browser   Ngā mihi mahana, In this month's census, DCM was determined to ensure that our taumai were counted. We wanted to share this story from The Spinoff with you at the end of this tax year, and invite you to make a donation to the on-going work of DCM in Wellington. Remember that for every dollar you donate, you can claim one-third back as a tax deduction.  In the census, did the homeless count? With the 2018 census pushed online there’s been much discussion about reaching those without computer access, who still need someone to knock on their door. But what about those without even a door to knock upon? Lee-Anne Duncan visited DCM. The southerly marks a sharp turn from a stunner summer to chilly autumn. At the start of each season, DCM marks the change with “Seasonal Kai”, a lunch they put on for their “taumai” – which is what DCM calls the people it supports, Wellington’s vulnerably housed or homeless. Some 30 taumai – meaning “to settle” – have come to the lunch. About half are Māori and there’s only one woman, a fair representation of DCM’s clientele. They’re very welcome. With the food waiting, a karakia is given and everyone is asked to consider what the change to the colder months means for those sleeping rough, those without a home. It’s happenstance the quarterly kai has fallen on that day, one of three in early March that hi-vis-clad Statistics New Zealand’s field officers are at DCM to guide taumai through filling out the census forms. But it likely means a few more have turned up and will agree to add their details to the national count – something DCM encourages those assembled to do. “This is a really important time for taumai to have a voice and tell the government we need to build more houses and feed more support and resources back to you. Filling out the census helps you add your voice,” the group is told. Situated on the site of Wellington’s Te Aro Pā, DCM’s kaupapa follows what would have happened at the pā all those years ago. “This is where people came for food, for shelter, for community, to have a voice, to speak, to be heard, to be lifted up, to be counted,” says DCM’s Michelle Scott. “So for us, supporting our people to be included in the census reinforces the kaupapa of this place. “It’s been a great opportunity for our community to get together, to chew the fat about what’s important, what’s necessary for them to move forward, and what society should be prioritising.” That’s exactly what Statistics NZ’s Dr John Mitchell set out to record when refocusing on how to count the hard-to-reach. “Many of them have high needs in terms of government services. Since government spending decisions are made on the basis of census data it’s even more important they are counted.”   Without needing as many people to go door-to-door this time, John says they could dedicate field officers to target people who couldn’t be reached with an internet code. “That includes groups who are low responding and need more encouragement and assistance to be enabled to do the census. We had a community engagement team out talking to many communities – Māori, Pacific, culturally and linguistically diverse communities – getting the message across why it’s important to do the census, and looking at ways to enable them. A subset of that was obviously the rough sleeping homeless.” As John’s team was out engaging, Michelle was also looking for ways to enable taumai to take part in the census. The organisation had worked hard to encourage them to vote in last year’s election, and many did. The feeling of empowerment, of having a say and being heard, remained. John and Michelle came up with the idea of having census officers at DCM – and other similar organisations around the country – to help marginalised people fill in the census. “Usually that’s done by a street count,” says John. “Where field officers walk along looking for people sleeping rough, and try to persuade them to give enough information to complete at least some of the individual form. “This census we’ve taken a multi-faceted approach. We’ve done a street count, but in eight cities we’ve worked with organisations who engaged directly using different approaches depending on what would suit their clients.” “It seems to have gone well, with lots of buy-in by letting the people the rough sleepers know and trust recommend doing the census.” Trust is certainly a major issue for  taumai and others like them. While voting is just ticking a box, filling out the census means handing over personal information. “But they trust DCM and trust us not to get them into trouble,” says Natalia Cleland, one of DCM’s social workers. “We’ve been talking about the census for weeks. We put up notices covering what the census is about, why it’s useful and what happens with the information. Our taumai also had the chance to tell us their concerns, then we could get the right information to give them confidence.” “It also gave them time to gather the information they needed,” says Michelle. “We could say, ‘If you’re Māori and you aren’t sure about your iwi, go away and find out so you can include it in the census’. “We wanted them to come with that rich part of who they are and what’s gone before them. It really appealed to them as a topic of conversation and it was fascinating to see them connecting and discussing their various backgrounds. So lots of other positive things have come out of doing the census here.” But for the country the main benefit of having three days of census filling at DCM, and like organisations, is that many people have registered their existence who otherwise wouldn’t have. “Some of our people don’t have any ID and may not even be recorded on any databases. If they’ve filled out the census they are recorded somewhere as a human being and as a New Zealander,” says Michelle. While not having an address is one barrier to filling out the census, low-to-no literacy is another. Even taumai who DCM has supported into housing came in for support, with one knocking at DCM’s door at 8:55am on census day morning, waving his census form. Yes, Statistics NZ offered to send field officers to people’s homes if they needed help, but that wouldn’t have worked for all of DCM’s taumai, says Michelle. “This is where their whānau is. Here, some of them have sat in our marae atea and discussed their answers with each other. They had kōrero with others who had already done it, and they’d say, ‘Well, I did that, I ticked that box’, so they got a huge resource from one another.” Robert is one who wouldn’t have completed the census without DCM’s help. Released from prison in 2016, he slept for a while in his van. He’s housed now, but came to DCM to do this census – his first ever. “If someone hadn’t helped me, I would have just got pissed off with trying. We were told the story of why you should fill it out, and then it made sense to me so I did it. “I encourage people who have been in prison all their lives to do this. It’s a piece of the puzzle that is missing. When we include ourselves in things like this, it helps us to feel part of the bigger picture and you want to do it more and more. It feels pretty cool to fill it out.” Jason sleeps anywhere that’s (hopefully) warm and dry. Along with homelessness, literacy issues would have prevented him filling out the census. “I understand we’re not counted but they’re trying to make a change, the government. I wanted to fill it out because it adds to the big picture. But without someone helping me, I couldn’t. I appreciate DCM giving us the opportunity to have a voice.” The staff at DCM are happy to play their part in drawing that big picture. “It’s not giving an accurate picture of New Zealand society if we count only people who are willing and able to fill out their census forms,” says Natalia. “We’re helping provide New Zealand build an accurate picture of who we are, and who are the ones with the highest needs. That feels really valuable.” Statistics NZ can’t pinpoint when this year’s data will be available, but be sure everyone at DCM will be watching to see how that data is used. “We’ve reinforced that this is about reciprocity – ‘tuki atu, tuku mai’, another of our kaupapa,” says Michelle. “We told our taumai that they give their information so, in turn, the government can support them – with enough houses, hospitals, doctors, etc. “They now feel like they have a voice, that they count. Now they are watching to see if they’ve been heard.” Freelance journalist Lee-Anne Duncan contributed this piece as a volunteer for The Community Comms Collective, whose pro bono clients include DCM. Thank you for your ongoing support, From everyone at DCM.   Click Here to Donate Now! <!-- --> Copyright © 2018 DCM, All rights reserved. Want to change how you receive these emails? You can update your preferences or unsubscribe from this list
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