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Ngaio / September 2021

October 2021 | August 2021
    • Lifting up the most marginalised during Lockdown 2021
      • 96 Lifting up the most marginalised during Lockdown 2021 p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } .mcnPreviewText{ display:none !important; } #outlook a{ padding:0; } img{ -ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace:0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor:default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size-adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,.ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text-decoration:none !important; font-size:inherit !important; 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line-height:150% !important; } } @media only screen and (max-width: 480px){ .headerContainer .mcnTextContent,.headerContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .bodyContainer .mcnTextContent,.bodyContainer .mcnTextContent p{ font-size:16px !important; line-height:150% !important; } } @media only screen and (max-width: 480px){ .footerContainer .mcnTextContent,.footerContainer .mcnTextContent p{ font-size:14px !important; line-height:150% !important; } } Lockdown 2021 has seen us working together once again to ensure that the most marginalised are supported at this challenging time. Lifting up the most marginalised during Lockdown 2021 Just as we did in 2020, Lockdown 2021 has seen us working together once again, to ensure that the most marginalised are supported at this challenging time. From DCM kaimahi, to our team of health professionals, to our wonderful supporters - here members of team DCM talk about their work supporting the most marginalised during the latest lockdown. Natalia Outreach team Natalia and Joanne headed out on outreach together during lockdown. “We had a pair on outreach every day during lockdown, following up on notifications sent to us from the council or the public. We had way more notifications in the three weeks at levels 3 and 4 than we had had in the previous entire month. During lockdown, everyone on team DCM works together, doing whatever it takes to support taumai* during these challenging times. Members of our Outreach team have manned the 0800 number, been scribe support for kaimahi who were on the ground, supported on-site sessions, and delivered food and welfare checks, all on top of following up on notifications. Members of other teams have also gone out with us when we have needed support. Joanne has been a fantastic member of team DCM for some years now; she is currently part of the Aro Mai Housing First team out at the Hutt. One afternoon during lockdown, Joanne and I were doing street outreach around the Wellington CBD. We had some notifications to check on, and as we were walking back to base we came across a taumai who everyone at DCM had been trying to find during the week – we wanted to get him into the emergency accommodation (EH) that had been booked for him. With appropriate social distancing, Joanne and I were able to bundle him and his blankets up and to walk him about a kilometre up the road to the EH where he happily checked in. It helped that Joanne bought him some coffee, sugar and milk and promised him that she would deliver a food parcel to him the next day; this was enough incentive for him to stay. It was a job very well done, and at last we were able to head back to the office. Just before we got to Dixon Street who did we see, but another taumai who everyone at DCM had been looking for and trying to get into the accommodation. After a bit of convincing (and half of Joanne’s cheese scone – boy she’s good!!), he too turned around and followed us up to the accommodation and happily checked in. What a long, but successful day that one was! When the rest of the city goes in to lockdown, DCM and our NGO colleagues continue to fill the void that other agencies and businesses leave when they close their doors. For example, people can contact MSD case managers by phone, but what if you don’t have a phone or any money to buy one? People who have no fixed abode and lose their Eftpos cards can’t access their money because the banks are closed and so they cannot go into a bank to order a new card. Rather they would have to log in to internet banking (a barrier for most of the people we work with) and have a bank card sent to their address (another barrier for many taumai). In these real life lockdown examples, DCM has stepped in to give people cell phones with credit, and to organise for benefits to be sent to DCM’s MMS account and taumai given DCM Eftpos cards in the meantime, so they can access their money. We leave the safety of our own homes and safe bubbles, to continue to offer face to face, daily support for people who cannot access some basic human rights, because those who provide the services aren’t able to offer a solution that meets the needs of their most marginalised clients.” George Aro Mai Housing First team George and Jay load up the car with food parcels to be delivered to taumai during lockdown. “I joined the team at DCM in June, so I was still a fairly new team member when we went back in to lockdown. We were immediately paired up with a bubble partner; I was paired with Jay and the two of us worked together throughout the lockdown period. I would begin my working day by checking flags and emails, before heading out to pick up Jay. We always had one in the front and one in the back when we were together in a car. We would arrive at DCM at our allocated time to load our food parcels into the car. Jay and I would make a plan as to where we should head first – delivering food parcels, checking in on someone who is isolated, ensuring people have their money cards, or getting a phone to someone who doesn’t have one. I would drive, Jay would sit in the back and keep checking our list of addresses and phone numbers for the taumai who needed our support. We called taumai when we arrived or we knocked. People were so pleased to see us and thankful for the food and social contact. DCM had allocated a scribe for the day to each pair bubble, so we would phone our scribe and get them to type up any notes for us into the database, or do any research we needed done. Often extra things came up, like one man who we were delivering a food parcel to who told us he needed his prescription renewed. We were able to sort this over the phone.   When we were not going out to connect with taumai, we spent a lot of time working to get others into emergency housing. We connected people with the health and other supports they needed, supported them with budgeting and access to money, and found out things for them, like if they needed to go to court under level 3. We were involved in many meetings by Zoom. We were every bit as busy during lockdown as we would be on an average day at DCM, and we were able to provide the same level of support, safely – by being creative, committed and kind.” Delena Sustaining Tenancies team Delena is part of the Sustaining Tenancies team, working with vulnerable tenants at risk of falling back in to homelessness and delivering DCM’s community connections programme. Photo by Nikki Parlane. “During the lockdown period, DCM was divided into different bubbles. I enjoyed being in a bubble with Tabitha from the Aro Mai Housing First team. This was a great opportunity to get to know someone from another team. We would start our day by planning it out geographically – figure out who we needed to visit and where they lived to make things as smooth-sailing as possible. Food was definitely an important support for taumai during lockdown, and we were able to take food parcels to those who needed them, leaving them at their door. It can be a challenge for taumai to prepare their own meals. It’s not just the skills, but often they don’t have access to even basic items like can-openers. We had two taumai in their own bubble; I made it my mission to get them an appropriate food parcel so they could eat together. They have been a good example of how our taumai support one another, how important this has been during lockdown, and how a simple thing like preparing a meal together can give them such a sense of achievement. One other thing we discovered all over again was that our taumai were desperate for someone to talk to.  Some of them would be calling over and over again on the 0800 number, and we knew they needed the reassurance of a visit to settle them. We were able to speak with them at a safe distance during lockdown. It’s in their faces – you can always see in the eyes of our taumai how important the time we spend with them is to them.” Sophie Lead Dentist Sophie ran a dental session at DCM as soon as we moved back to Level 2, providing emergency treatment to those taumai who were in the most pain. “At any level of lockdown I am just on the other end of the phone. We can triage taumai's needs and from what is being described, I'll quickly be able to tell if they need an urgent appointment at the hospital or if we can put a band aid on in the form of antibiotics, until DCM is able to open again. Fortunately emailing prescriptions has been made much easier nowadays. And as soon as we were back at level 2, we dentists were able to get back to DCM to run emergency dental sessions for those in the most pain. Taumai have been absolutely amazing, working in with DCM's level 2 safety guidelines, and as always, the people we're seeing here don't have easy access to dental care. It is great to be back on site here at DCM where they feel comfortable.” Stephen Director, DCM Stephen and Paula were one of the pair bubbles who led on site sessions at DCM, working differently to ensure support could be provided to the most marginalised in a safe way. Photo by Nikki Parlane. “At DCM, we were one of the few organisations able to continue to support the most marginalised people in our city face to face during alert level 4. We know that our taumai are even more vulnerable and isolated at times like this. How do we respond as an essential service, when others have closed their doors? The great news is that taumai were able to engage with us on our 0800 number, with some in-person mahi delivered at a safe distance.  Another key focus for us has been to ensure taumai have access to the COVID vaccine. Offering the vaccine at DCM during alert level 4 was challenging, but also absolutely necessary. We know how very vulnerable these people are to the Delta variant.  And yesterday, we were able to offer a third vaccine day at DCM, with even more of the most vulnerable receiving their first or second dose of the vaccine. If there are any ways we at DCM can ensure taumai are not even more marginalised as a result of COVID and lockdowns, we will search them out and deliver them. This has always been DCM’s kaupapa, and is what we are all about. We know this is why so many of you support our mahi, and why you have stepped up again during lockdown 2021, donating money and food so that we can carry on.” The Wellington community Together we can end homelessness During lockdown, taumai like Mahir were so appreciative of the groceries we were able to leave for them on their doorsteps. Lockdown 2021 has again reminded us that the people of Wellington really do have our backs, and the backs of our taumai. A number of you have made donations to DCM during this time, to enable us to continue to do the mahi which members of the team have shared with you here. During the lockdown levels, DCM has provided far more food support to the most vulnerable people than we usually would – and as a result, our foodbank shelves have been emptied. Many of you have understood this, and stepped up to help. From the Freemasons Charity, the St John’s Trust Op Shop and St. John's in the City who provided extra dollars for us to purchase food, to New World Chaffers who, when they received a large order from us, provided all of the items as a donation. Ngaio Union Church opened their doors to people who wanted to donate food items for DCM to re-stock our foodbank; the two women seen here with minister Sue Brown travelled all the way from Miramar where the Grind Health & Fitness gym had organised a collection. Ka mau te wehi! Last weekend, our friends at Ngaio Union Church opened their doors for local people to bring in food donations to restock our shelves. Yes, Lockdown 2021 has provided many examples of how the Wellington community comes together to support DCM and the people we work with. If you would also like to help in this way, remember that you can donate groceries at any time to our foodbank bin at New World Chaffers, and that there are a number of different ways in which you can make donations to our work. <!-- --> *We call the people we work with taumai, meaning to settle. This reflects the journey we set out on together – to become settled, stable and well.   Support DCM! Nāku te rourou, nāu te rourou, ka ora ai te iwi With your basket and my basket, the people will thrive <!-- --> Copyright © 2021 DCM. All rights reserved. Our mailing address is: DCMPO Box 6133Marion SqWellington, Wellington 6011 New ZealandAdd us to your address book Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.
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