Metlink and Trains
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Metlink looking forward to resuming full week-day rail timetable on Thursday
- Metlink
- Metlink is looking to resume its full week-day rail timetable on Thursday 4 May following KiwiRail’s commitment to finish track inspections on Wednesday after a fix was found for its specialist equipment at the 11th hour. Metlink General Manager Samantha Gain welcomed KiwiRail’s commitment but warned that passengers were not out of the woods yet. “We have still got Tuesday and Wednesday’s reduced services to get through. We have been working with Transdev to monitor the performance of the network today (Monday 1 May) and we are adding two extra services over the remaining two days as a result.
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Metlink supporting passengers, bus drivers and train crew with onboard etiquette campaign
- Metlink
- A Metlink campaign aiming to create more pleasant journeys for customers and frontline staff by reminding passengers of onboard etiquette is being rolled out across its network. Metlink General Manager Samantha Gain says its launch is well timed with Metlink’s two largest operators making significant progress on recruiting new drivers through individual recruitment campaigns and newly opened pathways for immigration.
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Metlink bus and train services boosted as school term begins
- Metlink
- Regular weekday timetables for Metlink buses resume on Monday 30 January after the network operated on enhanced Saturday schedules for most of the month to alleviate the impact of the national driver shortage.
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Rail Monthly Passes are leaving the station
- Metlink
- November 2022 will be the final month of paper Rail Monthly passes. The 30-day Rail pass replaces these passes and is available to load onto your Snapper card from 7 November, for use on the Kāpiti Line from 12 November and the rest of the network from 27 November. The pass is activated on its first use and includes your bus trip to or from your local station when travelling to Wellington Station from zones 4-14.
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Monthly passes are leaving the station
- Metlink
- You can load your Snapper card with a 30-day Rail pass from 7 November. Monthly and MonthlyPlus passes will be replaced by the 30-day Rail pass. If you’re travelling to or from Wellington Station, the Snapper 30-day Rail pass will include your bus trip to or from your local train station between zones 4-14 only. Tag on and off for every journey to avoid a default fare. And remember, your Snapper payment may be checked on board the train.
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Planned cancellations in place for Metlink rail services bringing more certainty for passengers
- Metlink
- Metlink and Transdev Wellington have put in place a series of planned cancellations for the rest of this week to help manage staff shortages and bring more certainty to passengers on the region's rail network. Samantha Gain, General Manager for Metlink says her team is working around the clock to update timetables and information for passengers. "We appreciate that this is a difficult time for our passengers who have shown incredible patience and understanding towards the health and well-being of our rail staff and the important service they provide to our communities. We are working closely with Transdev Wellington to ensure we can have as many services running as possible with the number of staff available," says Ms Gain.
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Greater Wellington endorses bold investment vision for regional rail services
- Metlink
- Greater Wellington Regional Council endorsed a bold and visionary plan for regional rail services this week. The Wellington Rail Programme Business Case, a 30-year customer-driven strategic investment plan, outlines what is required beyond current investment to help drive the region’s economic development and social wellbeing in an environmentally and socially sustainable and resilient manner. It covers the passenger services and infrastructure needed to deliver a modern transit system, and the network infrastructure required to support this system while also enabling a growing freight operation.
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Hard work keeps rail improvements on track
- Metlink
- Metlink is showing its gratitude to Kiwirail and its passengers for their patience, while work went ahead on the Wellington rail network over Summer. Daran Ponter, Greater Wellington Council Chair, said Kiwirail should be proud of its efforts to improve the network’s safety, performance, and sustainability. “I’d like to thank those who worked so diligently on the network during a time when the majority of us were enjoying a break from work,” Ponter said. “I hope they take satisfaction from knowing that commuters will reap the benefits of their hard work now and in the future.” On Boxing Day, work started at Plimmerton Station to build an additional platform, realign the tracks, and enhance safety measures at Steyne and Pascoe Avenue level crossings.
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Kāpiti Line & Hutt Valley Line Running Saturday Timetable
- Metlink
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Lower Hutt, Wellington, New Zealand (OpenStreetMap)
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Metlink commits to wage increase and shift redesign for Tranzurban drivers
- Metlink
- From December 1 Metlink will be increasing Tranzurban driver wages to $27 an hour as part of its commitment to retain and attract drivers across the region. The move will take Tranzurban drivers up to a flat rate of $27 an hour, with Wellington drivers seeing around a $3 an hour increase, Hutt Valley drivers $3.80 and Wairarapa drivers $4.25.
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Train customers encouraged to plan ahead for upcoming rail union meeting
- Metlink
- Metlink train customers will face longer travel times on Wednesday 8 December as buses will replace trains on all lines between approximately 9:00am and 3.00pm while unionised Transdev staff and drivers attend a union meeting. Scheduled bus replacements will continue as advertised.
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Snapper on Rail Pilot launched in Wellington
- Metlink
- Rail commuters in Wellington got their first taste of electronic ticketing today with the launch of Metlink’s Snapper on Rail Pilot on the Johnsonville Line. Over the next 12 months, passengers on the line will be able to pay their fares using a Snapper card at terminals installed in stations. The pilot is an important step towards the National Ticketing Solution(external link), a standardised way of paying for travel on public transport across the country.
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New platforms opening at Trentham and Wallaceville Station
- Metlink
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Trentham, Racecourse Road, Trentham, Upper Hutt, Upper Hutt City, Wellington, 5018, New Zealand (OpenStreetMap)
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Celebrity puppy rides Plimmerton train to become a guide dog
- Metlink
- This week, a train from Plimmerton to Mana station featured a Blind and Low Vision NZ guide dog puppy from the popular program Dog Squad: Puppy School.
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New audio/visual equipment at Wellington Station
- Metlink
- On Monday 1 June 2020, Metlink unveiled a range of audio and visual improvements at Wellington Railway Station aimed to better inform passengers about their journeys and safety.
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Wellington Railway Station, Wellington Station Walkway, Wellington Central, Wellington, Wellington City, Wellington, 6140, New Zealand (OpenStreetMap)
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COVID-19: Return to full timetables on trains and buses under level 3
- Metlink
- Following the Government’s COVID-19 alert level 3 announcement, Metlink has revealed its plans to return to full regular timetables on buses starting on Sunday 26 April and trains on Monday 4 May.
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