Snapper card and Fares
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Snapper card users -here's info about price changes happening from 1 September
- Inner-City Wellington
- From Snapper Metlink’s new fares, with new concessions for children and young adults, start Friday 1 September 2023, bringing ‘half price fares for all’ to an end.
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Update for Snapper cardholders regarding the April 1st update to Metlink fares
- Snapper card
- Summary: Some Snapper cardholders have been overcharged following a fare update.
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April 1 Fare Update
- Snapper card
- Kia ora Snapper cardholders, As you may be aware, over the weekend (on April 1st) there was an update to all Metlink fares. Included in this update was an increase to the off-peak fare discount. Due to a collection of card readers not receiving the fare update data in time, there are some customers who […] The post April 1 Fare Update appeared first on Snapper.
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Snapper Christmas hours 2022
- Snapper card
- We hope all of our wonderful customers have at least a small break with friends and whānau lined up over the holiday season, at the end of another big year. The Snapper team will be taking some time out, but there will still be plenty of ways for you to reach us or get assistance […] The post Snapper Christmas hours 2022 appeared first on Snapper.
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Rail Monthly Passes are leaving the station
- Metlink
- November 2022 will be the final month of paper Rail Monthly passes. The 30-day Rail pass replaces these passes and is available to load onto your Snapper card from 7 November, for use on the Kāpiti Line from 12 November and the rest of the network from 27 November. The pass is activated on its first use and includes your bus trip to or from your local station when travelling to Wellington Station from zones 4-14.
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- trains
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Monthly passes are leaving the station
- Metlink
- You can load your Snapper card with a 30-day Rail pass from 7 November. Monthly and MonthlyPlus passes will be replaced by the 30-day Rail pass. If you’re travelling to or from Wellington Station, the Snapper 30-day Rail pass will include your bus trip to or from your local train station between zones 4-14 only. Tag on and off for every journey to avoid a default fare. And remember, your Snapper payment may be checked on board the train.
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Do You Have a First-Generation Snapper Card?
- Snapper card
- Kia ora, Snapper users.
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Half price fares
- Snapper card
- Kia ora Wellington region, As you may know, on April 1st 2022, the half price public transport fare scheme takes effect. This means that all Snapper fares on bus, rail (Johnsonville Line only), and 30-day travel passes, will be 50% of their original price until June 30th 2022. For current and up to date fares, […] The post Half price fares appeared first on Snapper.
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- fares
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Sale of rail and bus passes temporarily paused
- Snapper card
- Kia ora Wellington, In line with the government’s announcement of half price public transport fares from April 1st, Snapper and Greater Wellington Regional Council are working together on changes to support this across the board.
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Snapper at Red Light
- Snapper card
- Kia ora Wellington, As Aotearoa has now moved to the Red Light setting as part of our COVID-19 response, we wanted to update you on what that means for Snapper users. For the most part – business is as usual. Catching the bus and train There are no changes to current operating – please see Metlink’s […] The post Snapper at Red Light appeared first on Snapper.
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Level 2 – September 2021
- Snapper card
- Kia ora Wellington, Thanks for doing the tough mahi of staying home these last few weeks to keep us all safe and well. We know it can be tricky keeping up with the differences in alert levels, so here’s a quick reminder of what you can expect from a shift down to Level 2, as it relates to Snapper and catching the […] The post Level 2 – September 2021 appeared first on Snapper.
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Level 4- August 2021
- Snapper card
- Kia ora Wellington, Kei te pēhea koutou? Since we’re back at Level Four, we wanted to check in with a reminder of how the Snapper team is doing our best to keep you moving safely along with our friends at Metlink and the Ministry of Health. As always, our main priority is the health and […] The post Level 4- August 2021 appeared first on Snapper.
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Snapper’s Contribution to the Fight Against COVID-19
- Snapper card
- Snapper has partnered with the Ministry of Health (MoH) to improve contact tracing efficiency with the goal of contributing to the overall health and safety of New Zealand residents and visitors.
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Level 2 update (June 2021)
- Snapper card
- With the Government placing the Wellington region into Alert Level 2 as of 6pm Wednesday 23rd June we want to update you on how Snapper’s services may be adjusted – and how we will continue to support you. Stay safe and take care of each other. Snapper Customer Care While in Alert Level 2, or above, the Snapper […] The post Level 2 update (June 2021) appeared first on Snapper.
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Level 2 update (June 2021)
- Snapper card
- With the Government placing the Wellington region into Alert Level 2 as of 6pm Wednesday 23rd June we want to update you on how Snapper’s services may be adjusted – and how we will continue to support you. Stay safe and take care of each other. Snapper Customer Care While in Alert Level 2, or above, the Snapper […] The post Level 2 update (June 2021) appeared first on Snapper.
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Important update for Snapper customers
- Snapper card
- Summary: Following a failed cyber-attack in May 2021, Snapper has disabled the Accounts section of the website until the introduction of a new accounts section starting November 2021.
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Important update for Snapper customers
- Snapper card
- Summary: Following a failed cyber-attack in May 2021, Snapper has disabled the Accounts section of the website until the introduction of a new accounts section starting November 2021.
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Snapper Christmas hours
- Snapper card
- As we near the end of what has been a tumultuous year for many, the Snapper team want to thank our customers for their ongoing support during 2020. We will be tagging off from Tuesday 22nd December to spend time with friends and family, returning on Wednesday 6th January 2021. Should you need any Snapper-based […] The post Snapper Christmas hours appeared first on Snapper.
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MySnapper end of life February 15 2021
- Snapper card
- Unfortunately, changes in the technology that the MySnapper application is built on means we can no longer guarantee the security the platform and, as such, from February 15 2021 it will no longer be available.
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MySnapper end of life February 15 2021
- Snapper card
- Unfortunately, changes in the technology that the MySnapper application is built on means we can no longer guarantee the security the platform and, as such, from February 15 2021 it will no longer be available.
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iOS app available now
- Snapper card
- From 10 am today, Wellingtonians with iPhone 7/iOS 13 and above will be able to instantly top up and check the balance on their Snapper cards – anywhere, any time.
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iOS app available now
- Snapper card
- From 10 am today, Wellingtonians with iPhone 7/iOS 13 and above will be able to instantly top up and check the balance on their Snapper cards – anywhere, any time.
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Removal of Snapper payments in taxis
- Snapper card
- From Tuesday 1st September 2020 you will no longer be able to use your Snapper card as a payment method for your taxi fare.
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Removal of Snapper payments in taxis
- Snapper card
- From Tuesday 1st September 2020 you will no longer be able to use your Snapper card as a payment method for your taxi fare.
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- taxis
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Level 2 update
- Snapper card
- With the Government placing the Wellington region in to Alert Level 2 as of midday Wednesday 12th August we want to reassure you that, while the Snapper office will not be open for in-person assistance, the team are still available to answer any queries you may have. Registering your Snapper card While in Alert Level 2, there […] The post Level 2 update appeared first on Snapper.
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Level 2 update
- Snapper card
- With the Government placing the Wellington region in to Alert Level 2 as of midday Wednesday 12th August we want to reassure you that, while the Snapper office will not be open for in-person assistance, the team are still available to answer any queries you may have. Registering your Snapper card While in Alert Level 2, there […] The post Level 2 update appeared first on Snapper.
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Please remember to tag off
- Snapper card
- During these uncertain times we’re working with Metlink to assist them in understanding how the bus network is being used and to ensure services are meeting demand.
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Please remember to tag off
- Snapper card
- During these uncertain times we’re working with Metlink to assist them in understanding how the bus network is being used and to ensure services are meeting demand.
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Covid-19
- Snapper card
- Dear cardholder, As the COVID-19 situation continues to evolve here in New Zealand, and we all do our bit to contain the spread of the virus, we wanted to update you on how the Snapper team is doing our best to keep you moving. Our main priority is the health and safety of our people, […] The post COVID-19 appeared first on Snapper.
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Covid-19
- Snapper card
- Dear cardholder, As the COVID-19 situation continues to evolve here in New Zealand, and we all do our bit to contain the spread of the virus, we wanted to update you on how the Snapper team is doing our best to keep you moving. Our main priority is the health and safety of our people, […] The post COVID-19 appeared first on Snapper.
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